The Effect of Emotional Labor of Casino Hotel Employees on Job Stress and Service Delivery Level Focused on Kangwon Land Hotel -

Journal of Tourism Management Research ◽

10.18604/tmro.2021.25.2.16 ◽

2021 ◽

Vol 25 (2) ◽

pp. 331-349

Author(s):

Soonho Yu ◽

◽

Daehee Ahn

Keyword(s):

Service Delivery ◽

Emotional Labor ◽

Hotel Employees ◽

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A Study on the Relationship among Mindfulness, Emotional Labor, Job Stress, Job Satisfaction and Turnover Intention of the Upscale Hotel Employees in Mongolia

Northeast Asia Tourism Research ◽

10.35173/natr.15.1.1 ◽

2019 ◽

Vol 15 (1) ◽

pp. 1-25

Author(s):

Sukhragchaa Amarjargal ◽

Heung Chul Oh

Keyword(s):

Job Satisfaction ◽

Emotional Labor ◽

Turnover Intention ◽

Hotel Employees ◽

The Relationship

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The structural relationship between hotel employees" emotional labor, job stress, and destructive response behaviors : The mediating effect of job stress and the moderating effect of emotional appraisals by leaders

International Journal of Tourism and Hospitality Research ◽

10.21298/ijthr.2019.11.33.11.133 ◽

2019 ◽

Vol 33 (11) ◽

pp. 133-151

Author(s):

Min-Young Kim ◽

Hyung-Ryong Lee

Keyword(s):

Emotional Labor ◽

Moderating Effect ◽

Structural Relationship ◽

Mediating Effect ◽

Hotel Employees ◽

Response Behaviors

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The Effect of Emotional Labor of Elderly Nursing Care Workers on Job Satisfaction and Job Stress

Journal of Contemporary Society and Safety Culture ◽

10.33090/ksci.3.2.4 ◽

2020 ◽

Vol 3 (2) ◽

pp. 50-63

Author(s):

Mi-Sun Seo ◽

Hyun-SIM Lee

Keyword(s):

Job Satisfaction ◽

Nursing Care ◽

Emotional Labor ◽

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The Effect of Emotional Labor on Job Satisfaction: A Focus on the Mediating Effect of Job Stress

Korea Association of Business Education ◽

10.23839/kabe.2018.33.4.217 ◽

2018 ◽

Vol 33 (4) ◽

pp. 217-237

Author(s):

Miao－Miao Huo ◽

Hyun－Sung Oh ◽

Yoon－Sik Jeon ◽

Kang－Su Lee

Keyword(s):

Job Satisfaction ◽

Emotional Labor ◽

Mediating Effect

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The Effect of Emotional Labor of Hotel Employees on Emotional Exhaustion: Focused on the Moderating Effects of Supervisor and Coworker Supports

Journal of Tourism and Leisure Research ◽

10.31336/jtlr.2019.12.31.12.147 ◽

2019 ◽

Vol 31 (12) ◽

pp. 147-164

Author(s):

Kwang-Hi Park

Keyword(s):

Emotional Exhaustion ◽

Emotional Labor ◽

Moderating Effects ◽

Hotel Employees

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Hotel rooms and F&B employee’s emotional labor influencing Jay Customers on job stress andturnover intention: moderating effect on the position

Journal of Hospitality and Tourism Studies ◽

10.31667/jhts.2019.6.79.148 ◽

2019 ◽

Vol 79 ◽

pp. 148-164

Author(s):

Hyoung-Min Kim ◽

Han-Jo Kwon

Keyword(s):

Emotional Labor ◽

Moderating Effect

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Affect the Validity of Hotel Employees' Fear of Negative Evaluation and Job Stress on the Relationship

The Academy of Customer Satisfaction Management ◽

10.34183/kcsma.20.4.1 ◽

2018 ◽

Vol 20 (4) ◽

pp. 1-22 ◽

Author(s):

Sang-Hee Lee

Keyword(s):

Negative Evaluation ◽

Fear Of Negative Evaluation ◽

Hotel Employees ◽

The Relationship

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The effects of job stress and emotional labor on Perceptive health status of dental hygienist's

The Journal of Korean Society for School & Community Health Education ◽

10.35133/kssche.20191231.04 ◽

2019 ◽

Vol 20 (3) ◽

pp. 43-52

Author(s):

Myung Sun Lee ◽

◽

Hee-Jung Lim

Keyword(s):

Health Status ◽

Emotional Labor

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The Relationship among Emotional Labor, Job Stress, and Job Satisfaction of Taekwondo Masters

Korean Journal of Sports Science ◽

10.35159/kjss.2019.12.28.6.309 ◽

2019 ◽

Vol 28 (6) ◽

pp. 309-321

Author(s):

Yoon-Won Seo

Keyword(s):

Job Satisfaction ◽

Emotional Labor ◽

The Relationship

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The Effects of Emotional Labor and Job Stress on Job Satisfaction in Call Center Female Agent

Korean Journal of Occupational Health ◽

10.35861/kjoh.2020.2.1.55 ◽

2020 ◽

Vol 2 (1) ◽

pp. 55-65

Author(s):

Soon-Ran Song ◽

◽

Hye-Sun Jung

Keyword(s):

Job Satisfaction ◽

Emotional Labor ◽

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