scholarly journals A Security-Related Reputation Scheme of Android Apps Based on NLP Analysis of Comments

2020 ◽  
Author(s):  
Franklin Tchakounté ◽  
Athanase Esdras Yera Pagore ◽  
Marcellin Atemkeng ◽  
Jean Claude Kamgang
Keyword(s):  
Natural Language Processing ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Text Analysis ◽  
Positive Functional ◽  
Fine Grained ◽  
Android Apps ◽  
Depth Analysis ◽  
Android Applications ◽  
Google Play

Comments are exploited by product vendors to measure satisfaction of consumers. With the advent of Natural Language Processing (NLP), comments on Google Play can be processed to extract knowledge on applications such as their reputation. Proposals in that direction are either informal or interested merely on functionality. Unlike, this work aims to determine reputation of Android applications in terms of confidentiality, integrity, availability and authentication (CIAA). This work proposes a model of assessing app reputation relying on sentiment analysis and text analysis of comments. While assuming that comments are reliable, we collect Google Play applications subject to comments which include security keywords. An in-depth analysis of keywords based on Naive Bayes classification is made to provide polarity of any comment. Based on comment polarity, reputation is evaluated for the whole application. Experiments made on real applications including dozens to billions of comments, reveal that developers lack to make efforts to guarantee CIAA services. A fine-grained analysis shows that not security reputed applications can be reputed in specific CIAA services. Results also show that applications with negative security polarities display in general positive functional polarities. This result suggests that security checking should include careful comment analysis to improve security of applications.

Live Chat Analysis Using Machine Learning

2021 ◽  
Vol 8 (1) ◽  
pp. 39-44
Author(s):  
S. Kavibharathi ◽  
S. Lakshmi Priyankaa ◽  
M.S. Kaviya ◽  
Dr.S. Vasanthi
Keyword(s):  
Neural Networks ◽  
Natural Language Processing ◽  
Natural Language ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Recurrent Neural Networks ◽  
Learning Model ◽  
Live Chat ◽  
Wide Range ◽  
Depth Analysis

The World Wide Web such as social networking sites and blog comments forum has huge user comments emotion data from different social events and product brand and arguments in the form of political views. Generate a heap. Reflects the user's mood on the network, the reader, has a huge impact on product suppliers and politicians. The challenge for the credibility of the analysis is the lack of sufficient tag data in the Natural Language Processing (NLP) field. Positive and negative classify content based on user feedback, live chat, whether the user is used as the base for a wide range of tasks related to the text content of a meaningful assessment. Data collection, and function number for all variants. A recurrent neural network is very good text classification. Analyzing unstructured form from social media data, reasonable structure, and analyzes attach great importance to note for this emotion. Emotional rewiring can use natural language processing sentiment analysis to predict. In the method by the Recurrent Neural Networks (RNNs) of the proposed prediction chat live chat into sentiment analysis. Sentiment analysis and in-depth learning technology have been integrated into the solution to this problem, with their deep learning model automatic learning function is active. Using a Recurrent Neural Networks (RNNs) reputation analysis to solve various problems and language problems of text analysis and visualization product retrospective sentiment classifier cross-depth analysis of the learning model implementation.

scholarly journals CIAA-RepDroid: A Fine-Grained and Probabilistic Reputation Scheme for Android Apps Based on Sentiment Analysis of Reviews

2020 ◽  
Vol 12 (9) ◽  
pp. 145
Author(s):  
Franklin Tchakounté ◽  
Athanase Esdras Yera Pagor ◽  
Jean Claude Kamgang ◽  
Marcellin Atemkeng
Keyword(s):  
Sentiment Analysis ◽  
Quantitative Comparison ◽  
Rating Systems ◽  
Security Vulnerabilities ◽  
Source Codes ◽  
Fine Grained ◽  
Android Apps ◽  
Google Play ◽  
Application Execution

To keep its business reliable, Google is concerned to ensure the quality of apps on the store. One crucial aspect concerning quality is security. Security is achieved through Google Play protect and anti-malware solutions. However, they are not totally efficient since they rely on application features and application execution threads. Google provides additional elements to enable consumers to collectively evaluate applications providing their experiences via reviews or showing their satisfaction through rating. The latter is more informal and hides details of rating whereas the former is textually expressive but requires further processing to understand opinions behind it. Literature lacks approaches which mine reviews through sentiment analysis to extract useful information to improve the security aspects of provided applications. This work goes in this direction and in a fine-grained way, investigates in terms of confidentiality, integrity, availability, and authentication (CIAA). While assuming that reviews are reliable and not fake, the proposed approach determines review polarities based on CIAA-related keywords. We rely on the popular classifier Naive Bayes to classify reviews into positive, negative, and neutral sentiment. We then provide an aggregation model to fusion different polarities to obtain application global and CIAA reputations. Quantitative experiments have been conducted on 13 applications including e-banking, live messaging and anti-malware apps with a total of 1050 security-related reviews and 7,835,322 functionality-related reviews. Results show that 23% of applications (03 apps) have a reputation greater than 0.5 with an accent on integrity, authentication, and availability, while the remaining 77% has a polarity under 0.5. Developers should make a lot of effort in security while developing codes and that more efforts should be made to improve confidentiality reputation. Results also show that applications with good functionality-related reputation generally offer a bad security-related reputation. This situation means that even if the number of security reviews is low, it does not mean that the security aspect is not a consumer preoccupation. Unlike, developers put much more time to test whether applications work without errors even if they include possible security vulnerabilities. A quantitative comparison against well-known rating systems reveals the effectiveness and robustness of CIAA-RepDroid to repute apps in terms of security. CIAA-RepDroid can be associated with existing rating solutions to recommend developers exact CIAA aspects to improve within source codes.

scholarly journals Business intelligence analytics using sentiment analysis-a survey

2019 ◽  
Vol 9 (1) ◽  
pp. 613
Author(s):  
Prakash P. Rokade ◽  
Aruna Kumari D
Keyword(s):  
Big Data ◽  
Natural Language Processing ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Business Intelligence ◽  
Text Analysis ◽  
Analysis Techniques ◽  
The People ◽  
Suitable Technique ◽  
Extract Information

Sentiment analysis (SA) is the study and analysis of sentiments, appraisals and impressions by people about entities, person, happening, topics and services. SA uses text analysis techniques and natural language processing methods to locate and extract information from big data. As most of the people are networked themselves through social websites, they use to express their sentiments through these websites.These sentiments are proved fruitful to an individual, business, government for making decisions. The impressions posted on different available sources are being used by organization to know the market mood about the services they are providing. Analyzing huge moods expressed with different features, style have raised challenge for users. This paper focuses on understanding the fundamentals of sentiment analysis, the techniques used for sentiment extraction and analysis. These techniques are then compared for accuracy, advantages and limitations. Based on the accuracy for expexted approach, we may use the suitable technique.

scholarly journals Feature based Opinion Mining using Text Analysis for Chhattisgarh Tourism Industry

2020 ◽  
Vol 10 (1) ◽  
pp. 6-9
Keyword(s):  
Natural Language Processing ◽  
Sentiment Analysis ◽  
Language Processing ◽  
Text Analysis ◽  
Opinion Mining ◽  
Tourism Industry ◽  
Marketing Strategies ◽  
Distinctive Features ◽  
Feature Based ◽  
Emotional Value

Opinion mining is an approach of natural language processing (NLP) that distinguishes the emotional tone of the content or any sentence. This is often a well known approach to decide the assessment about an item, administration or thought. It includes the utilization of information mining, AI and man-made consciousness for conclusion and emotional data of the content. opinion mining is also referred as sentiment analysis .Sentient analysis can be said as study of human emotions .we can arrange those notions into positive and negative from any content . It is a procedure of evaluating the emotional value in content ,to have a comprehension of frames of mind, suppositions and emotions are expressed .The feedback of Tourists are important for Tourism Industries, because it enables to plan marketing strategies based on the reviews .So it is necessary to understand their sentiments about its distinctive features as overall sentiment of a place. Opinion mining is necessary for Chhattisgarh to enhance its tourism industry.

scholarly journals CIAA-RepDroid: A Fine-Grained and Probabilistic Reputation Scheme of Android Apps Based on Sentiment Analysis of Reviews

2020 ◽  
Author(s):  
Franklin Tchakounté ◽  
Athanase Esdras Yera Pagore ◽  
Jean Claude Kamgang ◽  
Marcellin Atemkeng
Keyword(s):  
Sentiment Analysis ◽  
Quantitative Comparison ◽  
Rating Systems ◽  
Security Vulnerabilities ◽  
Source Codes ◽  
Fine Grained ◽  
Android Apps ◽  
Google Play ◽  
Application Execution

To keep its business reliable, Google is concerned to ensure quality of apps on the store. One crucial aspect concerning quality is security. Security is achieved through Google Play protect and anti-malware solutions. However, they are not totally efficient since they rely on application features and application execution threads. Google provides additional elements to enable consumers to collectively evaluate applications providing their experiences via reviews or showing their satisfaction through rating. The latter is more informal and hides details of rating whereas the former is textually expressive but requires further processing to understand opinions behind. Literature lacks approaches which mine reviews through sentiment analysis to extract useful information to improve security aspects of provided applications. This work goes in this direction and in a fine-grained way, investigates in terms of confidentiality, integrity, availability and authentication (CIAA). While assuming that reviews are reliable and not fake, the proposed approach determines review polarities based on CIAA-related keywords. We rely on the popular classifier Naive Bayes to classify reviews into positive, negative and neutral sentiment. We then provide an aggregation model to fusion different polarities to obtain application global and CIAA reputations. Quantitative experiments have been conducted on 13 applications including e-banking, live messaging and anti-malware apps with a total of 1050 security-related reviews and 7.835.322 functionality-related reviews. Results show that 23% of applications (03 apps) have a reputation greater than 0.5 with an accent on integrity, authentication and availability, while the remaining 77% has a polarity under 0.5. Developers should make lot of efforts in security while developing codes and that more efforts should be made to improve confidentiality reputation. Results also show that applications with good functionality-related reputation generally offer bad security-related reputation. This situation means that even if the number of security reviews is low, it does not mean that security aspect is not a consumer preoccupation. Unlike, developers put much more time to test whether applications works without errors even if they include possible security vulnerabilities. A quantitative comparison against well-known rating systems reveals effectiveness and robustness of CIAA-RepDroid to repute apps in terms of security. CIAA-RepDroid can be associated to existing rating solutions to recommend developers exact CIAA aspects to improve within source codes.

scholarly journals Sentiment Analysis Techniques Applied to Raw-Text Data from a Csq-8 Questionnaire about Mindfulness in Times of COVID-19 to Improve Strategy Generation

2021 ◽  
Vol 18 (12) ◽  
pp. 6408
Author(s):  
Mario Jojoa Acosta ◽  
Gema Castillo-Sánchez ◽  
Begonya Garcia-Zapirain ◽  
Isabel de la Torre Díez ◽  
Manuel Franco-Martín
Keyword(s):  
Health Care ◽  
Natural Language Processing ◽  
Natural Language ◽  
Sentiment Analysis ◽  
Transfer Learning ◽  
Language Processing ◽  
Health Care Professionals ◽  
Ground Truth ◽  
Relevant Information ◽  
Free Text

The use of artificial intelligence in health care has grown quickly. In this sense, we present our work related to the application of Natural Language Processing techniques, as a tool to analyze the sentiment perception of users who answered two questions from the CSQ-8 questionnaires with raw Spanish free-text. Their responses are related to mindfulness, which is a novel technique used to control stress and anxiety caused by different factors in daily life. As such, we proposed an online course where this method was applied in order to improve the quality of life of health care professionals in COVID 19 pandemic times. We also carried out an evaluation of the satisfaction level of the participants involved, with a view to establishing strategies to improve future experiences. To automatically perform this task, we used Natural Language Processing (NLP) models such as swivel embedding, neural networks, and transfer learning, so as to classify the inputs into the following three categories: negative, neutral, and positive. Due to the limited amount of data available—86 registers for the first and 68 for the second—transfer learning techniques were required. The length of the text had no limit from the user’s standpoint, and our approach attained a maximum accuracy of 93.02% and 90.53%, respectively, based on ground truth labeled by three experts. Finally, we proposed a complementary analysis, using computer graphic text representation based on word frequency, to help researchers identify relevant information about the opinions with an objective approach to sentiment. The main conclusion drawn from this work is that the application of NLP techniques in small amounts of data using transfer learning is able to obtain enough accuracy in sentiment analysis and text classification stages.

scholarly journals A first look at Android applications in Google Play related to COVID-19

2021 ◽  
Vol 26 (4) ◽  
Author(s):  
Jordan Samhi ◽  
Kevin Allix ◽  
Tegawendé F. Bissyandé ◽  
Jacques Klein
Keyword(s):  
Mobile Apps ◽  
Contact Tracing ◽  
Location Tracking ◽  
Response Effort ◽  
Sensitive Data ◽  
Android Apps ◽  
Digital World ◽  
Public Health Organizations ◽  
Android Applications ◽  
Google Play

AbstractDue to the convenience of access-on-demand to information and business solutions, mobile apps have become an important asset in the digital world. In the context of the COVID-19 pandemic, app developers have joined the response effort in various ways by releasing apps that target different user bases (e.g., all citizens or journalists), offer different services (e.g., location tracking or diagnostic-aid), provide generic or specialized information, etc. While many apps have raised some concerns by spreading misinformation or even malware, the literature does not yet provide a clear landscape of the different apps that were developed. In this study, we focus on the Android ecosystem and investigate Covid-related Android apps. In a best-effort scenario, we attempt to systematically identify all relevant apps and study their characteristics with the objective to provide a first taxonomy of Covid-related apps, broadening the relevance beyond the implementation of contact tracing. Overall, our study yields a number of empirical insights that contribute to enlarge the knowledge on Covid-related apps: (1) Developer communities contributed rapidly to the COVID-19, with dedicated apps released as early as January 2020; (2) Covid-related apps deliver digital tools to users (e.g., health diaries), serve to broadcast information to users (e.g., spread statistics), and collect data from users (e.g., for tracing); (3) Covid-related apps are less complex than standard apps; (4) they generally do not seem to leak sensitive data; (5) in the majority of cases, Covid-related apps are released by entities with past experience on the market, mostly official government entities or public health organizations.

scholarly journals Towards Accurate Deceptive Opinions Detection Based on Word Order-Preserving CNN

2018 ◽  
Vol 2018 ◽  
pp. 1-9 ◽  
Author(s):  
Siyuan Zhao ◽  
Zhiwei Xu ◽  
Limin Liu ◽  
Mengjie Guo ◽  
Jing Yun
Keyword(s):  
Neural Network ◽  
Natural Language Processing ◽  
Natural Language ◽  
Convolutional Neural Network ◽  
Language Processing ◽  
Word Order ◽  
Text Analysis ◽  
Important Application ◽  
Detection Mechanism ◽  
Short Text

Convolutional neural network (CNN) has revolutionized the field of natural language processing, which is considerably efficient at semantics analysis that underlies difficult natural language processing problems in a variety of domains. The deceptive opinion detection is an important application of the existing CNN models. The detection mechanism based on CNN models has better self-adaptability and can effectively identify all kinds of deceptive opinions. Online opinions are quite short, varying in their types and content. In order to effectively identify deceptive opinions, we need to comprehensively study the characteristics of deceptive opinions and explore novel characteristics besides the textual semantics and emotional polarity that have been widely used in text analysis. In this paper, we optimize the convolutional neural network model by embedding the word order characteristics in its convolution layer and pooling layer, which makes convolutional neural network more suitable for short text classification and deceptive opinions detection. The TensorFlow-based experiments demonstrate that the proposed detection mechanism achieves more accurate deceptive opinion detection results.

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