Public Relative Performance Feedback in Complex Service Systems: Improving Productivity Through the Adoption of Best Practices
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2010 ◽
Vol 94
(7-8)
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pp. 435-452
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1994 ◽
Vol 66
(6)
◽
pp. 1061-1073
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2020 ◽
Vol 50
(4)
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pp. 342-359
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