scholarly journals Impact of Using Total Quality Management on the Financial Performance of Companies Listed on the Palestine Exchange

2018 ◽  
Vol 3 (6) ◽  
pp. 244-252
Author(s):  
Abeer Alatrash
2016 ◽  
Vol 4 (2) ◽  
pp. 203
Author(s):  
Ni Nyoman Juli Nuryani ◽  
Wayan Windia ◽  
Ketut Budi Susrusa ◽  
I Ketut Suamba

This paper deals with financial performance of Koptan include leadership,participation budget, organizational culture and total quality management (TQM). Theresearch objective is to determine the effect of non financial factors on financial performanceKoptan. The study was conducted in Bali, with a focus on Koptan business by consideringthat the business activity is the driving force in the agribusiness sector of the economy. Thedevelopment of this sector will boost the economy of the community so as to create Koptansustainability. Samples are 11 Koptan, with the number of respondents of 97 people. Dataanalysis technique used PLS. The results of this study indicate that, leadership, participation,budget and organizational culture positive and significant impact on TQM Koptan, withthe R-square of 0.63. The effect of leadership, participation, budget and organizationalculture positive and significant impact on the financial performance of Koptan, where asTQM positive and significant impact on the financial performance. It can be concluded that,firstly; leadership, participation budgets, organizational culture and total quality management(TQM) positive and significant impact on the financial performance. Secondly, leadership,participation budgets and organizational culture positive and significant impact on totalquality management (TQM) of Koptan in the region.


2017 ◽  
Vol 34 (9) ◽  
pp. 1474-1492 ◽  
Author(s):  
Marina Godinho Antunes ◽  
Joaquín Texeira Quirós ◽  
Maria do Rosário Fernandes Justino

Purpose The purpose of this paper is to analyze the relationship between innovation and total quality management (TQM), and also to identify the effects of innovation on organizational performance. This research proposes a conceptual model that intends to study several research hypotheses. Design/methodology/approach The data were obtained through an online questionnaire, sent to small- and medium-sized Portuguese companies, having being conducted the study based on responses received from 287 valid questionnaires, and using a multivariate statistical analysis for statistical development. Findings The findings indicate that companies that adopt strategies of process innovation get improvements in their performance, both operationally and financially, while product innovation only provides improvements in the financial performance of organizations. It was also found that TQM practices encourage the definition of innovation strategies of products and processes. On the other hand, it was found that only companies that adopt innovation strategies of their processes promote the adoption of TQM practices, and there is a statistically significant relationship between product innovation and the implementation of TQM practices. Originality/value This research analyzed the dimensions studied in different aspects. It considered product innovation and process innovation, and with respect to performance, this dimension was analyzed through two different perspectives, namely, financial performance and operational performance. This research also provides a particular contribution to the literature with the analysis of the interdependencies between innovation and TQM in small- and medium-sized Portuguese companies.


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