scholarly journals Time Analysis in Emergency Medical Service Reporting Unit

2021 ◽  
Vol 5 (1) ◽  
pp. 41-50
Author(s):  
Marija Ruklić ◽  
Adriano Friganović

Aim. The aim of this paper was to determine whether there are any differences in the time of mobilisation and response time of the emergency medical service (EMS) team with respect to the location of the emergency call. Methods. The data for this paper was collected and analysed in detail using the program “e-hitna” (“e-emergency”). The sample consists of all calls received in the period between 1 January and 31 December 2019 in the Medical Reporting Unit of the Department of Emergency Medicine of Zagreb County (DEMZC; Zavod za hitnu medicinu zagrebačke županije). This paper presents the number, category, place of intervention, time of mobilisation of the emergency medical service team, and the response time of the emergency services team to emergency calls designated as priority 1 (A). Results. A total of 47,060 calls were recorded in the “e-hitna” system. We found that out of the total number of calls received, 49% (23,235) were related to emergency interventions. In 38% (8,841) of calls, the medical dispatcher opted for priority 1 (A). According to the place of emergency, 53% (4,691) of priority 1 (A) cases take place in the apartment, while 46% (4,071) occur in a public place. The average mobilisation time of an EMS team for priority 1 (A) cases for apartments is 1.87 ± 1.27, while for public places it is 1.92 ± 0.78 min. (Mann Whitney U test, p<0.001). The average response time of an EMS team for priority 1 (A) cases for apartments is 11.02 ± 4.27, and for public places it is 6.57 ± 3.78 min. The response time was on average much shorter for calls related to emergencies in public places (Mann Whitney U test, p<0,001). Conclusion. The collected data showed that the Department of Emergency Medicine of the Zagreb County effectively aligns their working processes as well as resources with the needs of the population regarding emergency medical care. Creativity, imagination, and constant time analysis are the determinants of the work of a medical dispatcher.

2019 ◽  
Vol 39 (3) ◽  
pp. 463-471
Author(s):  
Xiao-qian Chen ◽  
Zi-feng Liu ◽  
Shi-kun Zhong ◽  
Xing-tang Niu ◽  
Yi-xiang Huang ◽  
...  

2020 ◽  
Vol 9 (4_suppl) ◽  
pp. S74-S81
Author(s):  
Lena Karlsson ◽  
Carolina M Hansen ◽  
Christina Vourakis ◽  
Christopher LF Sun ◽  
Shahzleen Rajan ◽  
...  

Aims: Most out-of-hospital cardiac arrests occur at home with dismal bystander defibrillation rates. We investigated automated external defibrillator coverage of home arrests, and the proportion potentially reachable with an automated external defibrillator before emergency medical service arrival according to different bystander activation strategies. Methods and results: Cardiac arrests in homes (private/nursing/senior homes) in Copenhagen, Denmark (2008–2016) and registered automated external defibrillators (2007–2016), were identified. Automated external defibrillator coverage (distance from arrest to automated external defibrillator) and accessibility at the time of arrest were examined according to route distance to nearest automated external defibrillator and emergency medical service response time. The proportion of arrests reachable with an automated external defibrillator by bystander was calculated using two-way (from patient to automated external defibrillator and back) and one-way (from automated external defibrillator to patient) potential activation strategies. Of 1879 home arrests, automated external defibrillator coverage ≤100 m was low (6.3%) and a two-way bystander could potentially only retrieve an accessible automated external defibrillator before emergency medical service in 31.1% ( n=37) of cases. If a bystander only needed to travel one-way to bring an automated external defibrillator (≤100 m, ≤250 m and ≤500 m), 45.4% ( n=54/119), 37.1% ( n=196/529) and 29.8% ( n=350/1174) could potentially be reached before the emergency medical service based on current automated external defibrillator accessibility. Conclusions: Few home arrests were reachable with an automated external defibrillator before emergency medical service if bystanders needed to travel from patient to automated external defibrillator and back. However, nearly one-third of arrests ≤500 m of an automated external defibrillator could be reached before emergency medical service arrival if the bystander only needed to travel one-way from the automated external defibrillator to the patient.


2014 ◽  
Vol 21 (6) ◽  
pp. 373-381 ◽  
Author(s):  
Sc Hung ◽  
Yh Li ◽  
Mc Chen ◽  
Sw Lai ◽  
Fc Sung ◽  
...  

Background This study explored the emergency medical service (EMS) in rural mountain areas in Taiwan to establish the public health policies in rural mountain areas. Methods This was a retrospective study. Based on mission records available at 3 EMS branches in Ren-Ai and Sinyi townships of Nantou County, we evaluated dispatched status, patient characteristics, and pre-hospital emergency managements. Results From January to June 2011, a total of 765 EMS were dispatched from these 3 mountain branches. Each dispatched EMS team was consisted of one official emergency medical technician (EMT) with EMT II certificate (100%), and one (88.0%) or two (11.2%) volunteers as EMT I personnel. Most of missions were conducted in the daytime and peaked during 10am to 12pm. Patients were characterised with more men and elderly and predominant with non-traumatic medical complains (55.0%). Approximately 38.7% EMS patients required the advanced life support. Of these 3 mountain EMS branches, the mean response time was 15.3±16.9 minutes, the mean management time on site was 6.1±6.9 minutes and the mean transport time was 38.0±15.9 minutes. The response time and transportation time of EMS in rural mountain areas were relatively longer than that in urban towns in Taiwan. Conclusions The rural EMS is under the challenges of providing appropriate and adequate medical care. Each EMS team should be equipped with adequate emergency care facilities and well trained personnel. (Hong Kong j.emerg.med. 2014;21:373-381)


2021 ◽  
Vol 74 (2) ◽  
pp. 351-354
Author(s):  
Iryna A. Holovanova ◽  
Oksana I. Krasnovа ◽  
Svetlana M. Tanianskaia ◽  
Irina A. Kolenko ◽  
Mariya O. Rumyantseva ◽  
...  

The aim: Is to study and analyze the dynamics of the indicators of the emergency medical service of the Ukrainian and the Poltava region in the context of the reforms of the healthcare system in Ukraine. Materials and methods: In this work, the indicators of development of the emergency medical service of the Ukrainian and the Poltava region were studied and analyzed. Conclusions: The provision of emergency medical care in the Poltava region is provided by the Poltava Regional Center for Emergency Medicine and Disaster Medicine. The structure of the center includes 4 emergency medical stations, which are located in cities such as Poltava, Kremenchuk, Lubny, Mirgorod. А modern telemedicine center was built іn 2018 for emergency counseling on-line in new directions was carried out: ultrasound and endoscopic diagnostics, radiology, counseling during surgical interventions, laboratory diagnostics, etc. Emergency medical care reform Poltava Regional should be aimed at increasing the efficiency of the use of resources; provision of the EMC system by the relevant vehicles; qualitative training of doctors in emergency medicine; informatization of the EMC system.


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