APPLICATION OF THE QUALITY FUNCTION DEPLOYMENT METHOD FOR DETERMINING TRIBOMETER DESIGN REQUIREMENTS.

2021 ◽  
Author(s):  
Fernando Henz Maldaner ◽  
César Gabriel dos Santos ◽  
Inácio Limberger ◽  
Cristiano Scheuer
Keyword(s):  
Quality Function Deployment ◽  
Quality Function ◽  
Design Requirements

scholarly journals The Method for Product Design Selection with Incomplete Linguistic Weight Information Based on Quality Function Deployment in a Fuzzy Environment

2013 ◽  
Vol 2013 ◽  
pp. 1-10 ◽  
Author(s):  
Ming Li
Keyword(s):  
Product Design ◽  
Quality Function Deployment ◽  
Design Development ◽  
Quality Function ◽  
Advantages And Disadvantages ◽  
Fuzzy Environment ◽  
Design Requirements ◽  
Design Selection ◽  
The Given ◽  
The Relationship

The selection of a design for the given product is a critical problem in product design development. Focuses of the designers and customers on the design are not identical. In order to bridge the gap and provide a more relaxing way to select the design, a new method based on quality function deployment (QFD) is proposed. In such a method, customers are required to give their linguistic preferences on the design with respect to the customer requirements (CRs). In the rating of the weight of CRs, they are allowed to provide incomplete linguistic weight information and the objective optimization model is proposed to derive the exact linguistic weight information. Designers are required to rate the correlation between design requirements (DRs) and the relationship between the CRs and DRs to construct the house of quality. Opinions given by the customers are translated into the opinions with respect to the DRs based on the QFD. Afterwards, the priorities of the designs and design requirements are determined. The assessment results not only show the contribution of each design requirement to the customer satisfaction but also show the advantages and disadvantages of each design from the designers’ perspective clearly and directly. An example is provided to validate the applicability of the proposed method.

Mapping the customer centric weather index insurance service design using quality function deployment

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Pankaj Singh ◽  
Gaurav Agrawal
Keyword(s):  
Quality Function Deployment ◽  
Service Design ◽  
Index Insurance ◽  
Importance Rating ◽  
Customer Requirements ◽  
Weather Index ◽  
Quality Function ◽  
Content Type ◽  
Weather Index Insurance ◽  
Design Requirements

PurposeThe present paper aims to propose a framework on weather index insurance (WII) service design by using quality function deployment (QFD).Design/methodology/approachThis study utilizes QFD technique to propose a customer oriented framework on WII service design. In initial phase, customer and design requirements were gathered to derive the relationship between customers' and managers' voice for construct the house of quality (HOQ). Later on, prioritized customer and design requirements as QFD outcome were utilized to develop the action plan matrix in order to suggest the future action plans.FindingsThis study proposed a customer centric framework on WII service design to address the customer requirements. Findings show that adequate claim payments, hassle free prompt claim payment and transparency in losses computation are prioritized customer requirements with highest importance rating, whereas, accurate claim estimation, claim management system and advancement of technology are prioritized service design necessities with highest importance rating.Research limitations/implicationsThe proposed WII service design can enhance the quality of WII service by attain the higher standards of WII service in order to completely satisfy the customers.Practical implicationsThe proposed WII service design can provide a solution to the problems faced by WII industry by improve the customer's service experience and satisfaction.Originality/valueBased on best of author's knowledge, this paper first proposed a framework on WII service design by integrating customer and design requirements by using QFD.

Integration of Customer-Product Interaction Into Quality Function Deployment

2016 ◽  
Author(s):  
Anna Martí Bigorra ◽  
Ove Isaksson
Keyword(s):  
Customer Satisfaction ◽  
Quality Function Deployment ◽  
Performance Indicator ◽  
Target Population ◽  
Product Development Process ◽  
Quality Function ◽  
Product Usage ◽  
Starting Point ◽  
Design Requirements ◽  
Product Interaction

Customer satisfaction is used by many companies as a key performance indicator and it is strategically important to be able to define design requirements that contribute to customer satisfaction when setting targets. For highly complex products such as vehicles, target setting is an evolving process based on continually changing internal and external requirements. Quality Function Deployment (QFD) is a method that provides a structured approach for incorporating customer needs into the product development process. However, in addition to product targets, product usage proficiency also contributes to customer satisfaction. Customers often do not read manuals; they learn by trying things out and sometimes the use of the product ends up outside the expected acceptable range of the designers, delivering to the customer low product performance. The intention of this article is therefore to gain a deeper understanding of the customer by analyzing customer-product interaction of customer products and integrating it into QFD to identify the most interesting design requirements to improve customer satisfaction when developing products that are comparable to the ones lunched in the market. The proposed method facilitates designer awareness of target population before re-designing an existing product and it helps designers to set a starting point to improve usage proficency for each customer by providing individualized feedback.

scholarly journals Planning soil tillage using quality function deployment (QFD)

2003 ◽  
Vol 60 (2) ◽  
pp. 217-221 ◽  
Author(s):  
Marcos Milan ◽  
José Wandmark Duarte Barros ◽  
José Luiz Gava
Keyword(s):  
Quality Function Deployment ◽  
Soil Tillage ◽  
Reduced Tillage ◽  
Forest Sector ◽  
Quality Function ◽  
Technical Requirements ◽  
Design Requirements ◽  
The Impact ◽  
Agro Forestry ◽  
Near Future

The Brazilian forest sector represents about 4% of gross domestic product (GDP) which is correspondent to US$ 21.0 billion. The natural forest area is approximately 4.8 million hectares and for the near future there will be a need to increase the planted area. To avoid or minimize the impact of mechanized practices on forest soils, the reduced tillage has been developed. The aim of this work is to define the technical priorities of the reduced tillage for eucalyptus seedlings, using quality function deployment (QDF). The design requirements classified as the most important to attend seedling demands were the furrow width and depth, and clod sizes. QFD has the potential to be applied to agro-forestry systems to translate plant demands into technical requirements.

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