scholarly journals The Method for Product Design Selection with Incomplete Linguistic Weight Information Based on Quality Function Deployment in a Fuzzy Environment

2013 ◽  
Vol 2013 ◽  
pp. 1-10 ◽  
Author(s):  
Ming Li
Keyword(s):  
Product Design ◽  
Quality Function Deployment ◽  
Design Development ◽  
Quality Function ◽  
Advantages And Disadvantages ◽  
Fuzzy Environment ◽  
Design Requirements ◽  
Design Selection ◽  
The Given ◽  
The Relationship

The selection of a design for the given product is a critical problem in product design development. Focuses of the designers and customers on the design are not identical. In order to bridge the gap and provide a more relaxing way to select the design, a new method based on quality function deployment (QFD) is proposed. In such a method, customers are required to give their linguistic preferences on the design with respect to the customer requirements (CRs). In the rating of the weight of CRs, they are allowed to provide incomplete linguistic weight information and the objective optimization model is proposed to derive the exact linguistic weight information. Designers are required to rate the correlation between design requirements (DRs) and the relationship between the CRs and DRs to construct the house of quality. Opinions given by the customers are translated into the opinions with respect to the DRs based on the QFD. Afterwards, the priorities of the designs and design requirements are determined. The assessment results not only show the contribution of each design requirement to the customer satisfaction but also show the advantages and disadvantages of each design from the designers’ perspective clearly and directly. An example is provided to validate the applicability of the proposed method.

scholarly journals Quality Function Deployment (QFD) on Product Design Development: Group Riding Safety Equipment

2018 ◽  
Vol 8 (5) ◽  
pp. 2175
Author(s):  
Ahmad Rizal Yassaruddin ◽  
Muhammad Ridwan Andi Purnomo ◽  
Rizqi Ramadhani ◽  
Afif Asbani ◽  
Bella Azis Dewanti Putri ◽  
...  
Keyword(s):  
Product Design ◽  
Quality Function Deployment ◽  
Design Development ◽  
Safety Equipment ◽  
Quality Function ◽  
Development Group

Using Quality Function Deployment to Improve Academic Advising Processes

1997 ◽  
Vol 17 (1) ◽  
pp. 22-31 ◽  
Author(s):  
Richard Barrows ◽  
Bruce Murray
Keyword(s):  
Product Design ◽  
Academic Advising ◽  
Quality Function Deployment ◽  
Conceptual Base ◽  
Quality Function ◽  
Advising Theory ◽  
Manufacturing Engineering ◽  
Relationship Of ◽  
The Relationship

Quality Function Deployment (QFD), a set of concepts and tools often used in manufacturing engineering to link consumer needs with product design, can be used to improve academic advising systems and processes. QFD promotes a structured and logical examination of students' advising needs and a rigorous examination of the relationship of these needs to the design of advising systems, processes, methods, and tools. Because its conceptual base is radically different from the disciplines underpinning advising theory, QFD can offer advising leadership useful insights and avenues for advising improvement.

APPLICATION OF THE QUALITY FUNCTION DEPLOYMENT METHOD FOR DETERMINING TRIBOMETER DESIGN REQUIREMENTS.

2021 ◽  
Author(s):  
Fernando Henz Maldaner ◽  
César Gabriel dos Santos ◽  
Inácio Limberger ◽  
Cristiano Scheuer
Keyword(s):  
Quality Function Deployment ◽  
Quality Function ◽  
Design Requirements

scholarly journals PERANCANGAN KURSI TANGGA MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT

2020 ◽  
Vol 4 (2) ◽  
pp. 229
Author(s):  
Antonius Sugianto ◽  
Ngesti Yuwono ◽  
Kristianus Satriawan
Keyword(s):  
Product Design ◽  
Quality Function Deployment ◽  
High Weight ◽  
Raw Materials ◽  
Quality Function ◽  
Application Method ◽  
Limited Space ◽  
Function Shape

Limited space in carrying out activities demanded the availability of furniture that has multifunctional. The purpose of this research is to design a multi-functional Stair Chair. The method used is Quality Function Deployment. The Quality Function Deployment method is used to obtain the product variables desired by most prospective users so that expected design results can fulfill the consumer's wishes. Existing product variables are the description of the main aspects of designing a product i.e. function, shape, construction and material. The main aspects of this design should be considered in order to produce a product design that meets the criteria in designing the correct furniture techniques. The understanding of the importance of ergonomics and anthropometry is indispensable for the main purpose of product design that is appropriate to the wishes of consumers can be fulfilled. Comfort and security become something the parameters must be met. Suitability of the size of furniture with users should be noticed for comfort in use can be fulfilled. Application method of Quality Function Deployment recommends that the development of stair seat products should be aware of the variable needs of consumers who have high weight, namely using strong raw materials, using raw materials that are durable, Using a maximum construction of 2 types, the system of fix assembly. Keywords: design; ladder chair; multi function; quality function deployment ABSTRAKKeterbatasan ruang  dalam melaksanakan aktivitas menuntut tersedianya furnitur yang memiliki multifungsi. Tujuan penelitian ini merancang Kursi Tangga yang memiliki multi fungsi. Metode yang digunakan adalah Quality Function Deployment. Metode Quality Function Deployment digunakan untuk mendapatkan variabel produk yang diinginkan oleh sebagian besar calon pemakai sehingga diharapkan hasil perancangan dapat memenuhi keinginan konsumen. Variabel produk yang ada merupakan penjabaran dari aspek utama dalam merancang sebuah produk yaitu fungsi, bentuk, konstruksi dan bahan. Aspek utama dalam perancangan ini harus diperhatikan agar menghasilkan rancangan produk yang memenuhi kriteria dalam teknik mendesain furniture yang benar. Pemahaman akan pentingnya ergonomi dan antropometri sangat diperlukan agar tujuan utama perancangan produk yang sesuai dengan keinginan konsumen dapat terpenuhi. Kenyamanan dan keamanan menjadi sesuatu parameter yang harus dipenuhi. Kesesuaian ukuran furniture dengan pengguna harus diperhatikan agar kenyamanan dalam pemakaian dapat terpenuhi. Aplikasi metode Quality Function Deployment merekomendasikan bahwa pengembangan produk Kursi Tangga harus memperhatikan variabel kebutuhan konsumen yang memiliki bobot tinggi yaitu menggunakan bahan baku yang kuat, menggunakan bahan baku yang awet, menggunakan konstruksi maksimal 2 jenis, sistem perakitan mati.

Mapping the customer centric weather index insurance service design using quality function deployment

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Pankaj Singh ◽  
Gaurav Agrawal
Keyword(s):  
Quality Function Deployment ◽  
Service Design ◽  
Index Insurance ◽  
Importance Rating ◽  
Customer Requirements ◽  
Weather Index ◽  
Quality Function ◽  
Content Type ◽  
Weather Index Insurance ◽  
Design Requirements

PurposeThe present paper aims to propose a framework on weather index insurance (WII) service design by using quality function deployment (QFD).Design/methodology/approachThis study utilizes QFD technique to propose a customer oriented framework on WII service design. In initial phase, customer and design requirements were gathered to derive the relationship between customers' and managers' voice for construct the house of quality (HOQ). Later on, prioritized customer and design requirements as QFD outcome were utilized to develop the action plan matrix in order to suggest the future action plans.FindingsThis study proposed a customer centric framework on WII service design to address the customer requirements. Findings show that adequate claim payments, hassle free prompt claim payment and transparency in losses computation are prioritized customer requirements with highest importance rating, whereas, accurate claim estimation, claim management system and advancement of technology are prioritized service design necessities with highest importance rating.Research limitations/implicationsThe proposed WII service design can enhance the quality of WII service by attain the higher standards of WII service in order to completely satisfy the customers.Practical implicationsThe proposed WII service design can provide a solution to the problems faced by WII industry by improve the customer's service experience and satisfaction.Originality/valueBased on best of author's knowledge, this paper first proposed a framework on WII service design by integrating customer and design requirements by using QFD.

MANAJEMEN KUALITAS JASA PERAWATAN MOTOR DENGAN METODE SERVQUAL, QUALITY FUNCTION DEPLOYMENT DAN MODEL KANO

2017 ◽  
Vol 11 (1) ◽  
pp. 61
Author(s):  
Risky Ramadhano ◽  
Anjar Priyono
Keyword(s):  
Literature Review ◽  
Service Quality ◽  
Quality Function Deployment ◽  
Service Performance ◽  
House Of Quality ◽  
Model Quality ◽  
Managerial Implication ◽  
Quality Function ◽  
Kano’S Model ◽  
The Relationship

The objective of this paper is to investigate the attributes of services at a scooter maintenance centreand how to improve the attributes. As many as 40 customers participated in this study to identify theattributes. The instrument was developed through a combination of literature review, interview focusgroup discussion. Unlike many other studies that assume a linear relationship between servicesattributes and customer satisfaction, this study considers the relationship as non-linear. For thisreason, this study does not only use Service Quality (SERVQUAL) Model but also Kano’s Modelwhich was combined with Quality Function Deployment. The analysis demonstrated that there were13 attributes required by customers of which 4, 5 and 4 were categorised as attractive, onedimensional and must-berespectively according to Kano’s Model. Managerial implication and futureresearch recommendation are also presented at the end of the paper.Keywords: Service quality, Kano’s Model, Quality Function Deployment, Service Performance, Voiceof Customer, House of Quality

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