scholarly journals Participation, Power and Practice in Development:  A Case Study of Theoretical Doctrines and  International Agency Practice in Tuvalu

2021 ◽  
Author(s):  
◽  
Nicki Wrighton
Keyword(s):  
Developing Country ◽  
Absorptive Capacity ◽  
Aid Effectiveness ◽  
Small Island ◽  
International Agency ◽  
It Services ◽  
Development Intervention ◽  
Contemporary Development ◽  
Development Practice

<p>This research examines the conventions and understandings of ‘good’ development practice surrounding consultation, participation and their relationship to aid effectiveness and absorptive capacity in the context of a small island developing country, Tuvalu. The study will identify contemporary development intervention patterns in Tuvalu and will explore tensions emerging within the Tuvalu  Government as it services the needs of its population as a sovereign nation while also servicing the needs of a multiplicity of development partners.</p>

scholarly journals Participation, Power and Practice in Development:  A Case Study of Theoretical Doctrines and  International Agency Practice in Tuvalu

2021 ◽  
Author(s):  
◽  
Nicki Wrighton
Keyword(s):  
Developing Country ◽  
Absorptive Capacity ◽  
Aid Effectiveness ◽  
Small Island ◽  
International Agency ◽  
It Services ◽  
Development Intervention ◽  
Contemporary Development ◽  
Development Practice

<p>This research examines the conventions and understandings of ‘good’ development practice surrounding consultation, participation and their relationship to aid effectiveness and absorptive capacity in the context of a small island developing country, Tuvalu. The study will identify contemporary development intervention patterns in Tuvalu and will explore tensions emerging within the Tuvalu  Government as it services the needs of its population as a sovereign nation while also servicing the needs of a multiplicity of development partners.</p>

scholarly journals Developing Partnerships: How Local Development Organisations can Empower Themselves through the Integration and Management of International Volunteers; A Case Study with Aspire, South Africa

2021 ◽  
Author(s):  
◽  
Kathryn Impey
Keyword(s):  
South Africa ◽  
Developing Country ◽  
Future Development ◽  
Local Development ◽  
Developed Country ◽  
International Partnerships ◽  
International Volunteers ◽  
International Volunteer ◽  
Development Practice

<p>International partnerships between developed and developing country agencies are typically presented as a way of working toward specific development goals that will benefit the local, developing country partner. Sending international development volunteers from developed country agencies to assist, or build the capacity of local partners is an increasingly common practice within these international partnerships. Yet research about international partnerships and international volunteer sending is typically focussed on the perspective of developed country agencies or the returned (developed country national) volunteers. There is a silence in the literature where the perspective of the local 'undeveloped' country partners' voice should be heard. By overlooking the voice and perspective of local partners, who host international volunteers, the success and worth of international partnerships cannot be ascertained. This research addresses the topic; 'Developing Partnerships: How local development organisations can empower themselves through the integration and management of international volunteers, a case study with Aspire, South Africa'. In addressing this topic the research aims to build a better understanding of how host organisations experience international partnerships. Field research was carried out over a three month period and centred on an in depth organisational case study with Aspire; Amathole. Aspire is a rural development agency in the Eastern Cape province of South Africa which has a cosmopolitan and diverse staff team of local and national employees, and international volunteers. This research topic was developed in collaboration with Aspire to build a better understanding of the Aspire experience of international volunteer hosting within its international partnerships. By better understanding local partners' perspectives, wider lessons can be drawn relating to the principles of ownership, partnership and local empowerment which may influence future development practice. The research was underpinned by a participatory ethos, and utilised a mixed methodology with a qualitative emphasis including semi-structured interviews, participant observation, and document analyses. The research found that the 'Aspire approach' of fully integrating and managing international volunteers into a single, unified, staff team, and managing international volunteers within Aspires own employee systems is a strengths-based and assertive approach. This study of the 'Aspire approach' identifies tangible day-to-day measures that local partners in development can take to empower themselves and to promote and assert their ownership of international volunteer hosting partnerships. The 'Aspire approach' ultimately provides a positive model for future development practice and partnership relations.</p>

scholarly journals Developing Partnerships: How Local Development Organisations can Empower Themselves through the Integration and Management of International Volunteers; A Case Study with Aspire, South Africa

2021 ◽  
Author(s):  
◽  
Kathryn Impey
Keyword(s):  
South Africa ◽  
Developing Country ◽  
Future Development ◽  
Local Development ◽  
Developed Country ◽  
International Partnerships ◽  
International Volunteers ◽  
International Volunteer ◽  
Development Practice

<p>International partnerships between developed and developing country agencies are typically presented as a way of working toward specific development goals that will benefit the local, developing country partner. Sending international development volunteers from developed country agencies to assist, or build the capacity of local partners is an increasingly common practice within these international partnerships. Yet research about international partnerships and international volunteer sending is typically focussed on the perspective of developed country agencies or the returned (developed country national) volunteers. There is a silence in the literature where the perspective of the local 'undeveloped' country partners' voice should be heard. By overlooking the voice and perspective of local partners, who host international volunteers, the success and worth of international partnerships cannot be ascertained. This research addresses the topic; 'Developing Partnerships: How local development organisations can empower themselves through the integration and management of international volunteers, a case study with Aspire, South Africa'. In addressing this topic the research aims to build a better understanding of how host organisations experience international partnerships. Field research was carried out over a three month period and centred on an in depth organisational case study with Aspire; Amathole. Aspire is a rural development agency in the Eastern Cape province of South Africa which has a cosmopolitan and diverse staff team of local and national employees, and international volunteers. This research topic was developed in collaboration with Aspire to build a better understanding of the Aspire experience of international volunteer hosting within its international partnerships. By better understanding local partners' perspectives, wider lessons can be drawn relating to the principles of ownership, partnership and local empowerment which may influence future development practice. The research was underpinned by a participatory ethos, and utilised a mixed methodology with a qualitative emphasis including semi-structured interviews, participant observation, and document analyses. The research found that the 'Aspire approach' of fully integrating and managing international volunteers into a single, unified, staff team, and managing international volunteers within Aspires own employee systems is a strengths-based and assertive approach. This study of the 'Aspire approach' identifies tangible day-to-day measures that local partners in development can take to empower themselves and to promote and assert their ownership of international volunteer hosting partnerships. The 'Aspire approach' ultimately provides a positive model for future development practice and partnership relations.</p>

Agile or waterfall development: The Clementon Company dilemma

2021 ◽  
pp. 204388691987054
Author(s):  
Karthikeyan Chandran ◽  
Madhuchhanda Das Aundhe
Keyword(s):  
Market Research ◽  
Initial Study ◽  
Management Tool ◽  
It Services ◽  
It Infrastructure ◽  
It Service ◽  
Software Product ◽  
It Department ◽  
Significant Milestone

This case study documents the challenges faced by Iota Consultancy Services, an IT Service organization, as it simultaneously developed and deployed an IT Services Management software product for one of its premier clients, The Clementon Company. A leading market research firm, The Clementon Company had its footprints across the globe. Its recent acquisition of several smaller research agencies had created a complex IT landscape, in terms of the technologies adopted and the processes followed. In Iota Consultancy Services’ 10-year-old history, this engagement with The Clementon Company was a significant milestone, consisting of two parts—(1) Streamlining and standardizing The Clementon Company’s IT processes and (2) maintaining The Clementon Company’s organization-wide IT infrastructure. Iota Consultancy Services began this crucial assignment with an initial study to identify a product for the The Clementon Company’s IT department. Iota Consultancy Services, a rapidly growing player in the sector, had indigenously developed a few IT products, as well. It had an IT Services Management product called Helpdesk Management. Being the sole service provider for maintaining The Clementon Company’s entire IT infrastructure, Iota Consultancy Services felt that Helpdesk Management could be deployed as a single tool across the organization. However, until now, Helpdesk Management had never been deployed as a comprehensive IT Services Management product for any organization. This meant that Iota Consultancy Services needed to simultaneously enhance its Helpdesk Management tool by developing new features, and also deploy it for The Clementon Company. This was Iota Consultancy Services’ chance to earn a reputation as a successful product company, which would result in increased revenue. However, if things did not go well, Iota Consultancy Services could lose face forever. Iota Consultancy Services’ dilemma was whether it should propose Helpdesk Management as a tool for The Clementon Company, or not. At this juncture, everything depended on whether Iota Consultancy Services could successfully customize the Helpdesk Management tool to suit The Clementon Company’s requirements.

scholarly journals PERCEPTION OF SUSTAINABLE DESIGN INTEGRATION BENEFITS AMONG INDUSTRY PRODUCT DEVELOPMENT TEAMS: A CASE STUDY

2020 ◽  
Vol 1 ◽  
pp. 2475-2484
Author(s):  
T. Chatty ◽  
J. Faludi
Keyword(s):  
Product Development ◽  
Sustainable Design ◽  
Process Time ◽  
Positive Perception ◽  
Development Teams ◽  
Industry Practice ◽  
Design Integration ◽  
The Impact ◽  
Development Practice

AbstractHow do employees perceive the impact of incorporating sustainability considerations into their product development practice? In this case study, we observe how these perceptions can be shifted by teaching workshops on how to apply sustainable design methods in practice. We compare the trends for different methods on various dimensions such as creativity, design process time, product marketability etc. Results show an overall shift towards positive perception for all the methods on a majority of factors, indicating a way to ease the adoption of sustainable design into industry practice.

Implementation of a Service Management Office Into a World Food Company in Latin America

2021 ◽  
Vol 14 (1) ◽  
pp. 116-135
Author(s):  
Teresa Lucio-Nieto ◽  
Dora Luz Gonzalez-Bañales
Keyword(s):  
Portfolio Management ◽  
Service Management ◽  
Case Study Research ◽  
Lessons Learned ◽  
It Services ◽  
Service Model ◽  
Implementation Challenges ◽  
Technology Service ◽  
Information Technology Service

Research on service management office (SMO) related with its implementation, challenges, relevance, and outcomes is scarce. The purpose of this case study research is to contribute with the lessons learned from the implementation of an SMO into a big sized company. The lessons include the experience of the company designing and implementing an SMO. A general roadmap and main challenges for the creation of an SMO are presented through the lessons learned of three perspectives: people, processes, and technology. The results in the SMO implementation reveal that it could become a strategic complement for IT services in order to ensure quality, efficiency, and continuous improvement for information technology service management (ITSM). The main changes derived from the SMO implementation were migrate from a function model to a service model, go from management of cost by function to management by service, from an order taker to a focus on business transformation initiatives, from a portfolio management based on applications to a process based on flexible governance.

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