Multiple Group Coordination in Complex and Dynamic Task Environments: Interruptions, Coping Mechanisms, and Technology Recommendations

2008 ◽  
Vol 25 (1) ◽  
pp. 105-130 ◽  
Author(s):  
Yuqing Ren ◽  
Sara Kiesler ◽  
Susan R. Fussell
2019 ◽  
Vol 237 (4) ◽  
pp. 977-987
Author(s):  
Ada Le ◽  
Francis Benjamin Wall ◽  
Gina Lin ◽  
Raghavan Arunthavarajah ◽  
Matthias Niemeier

Author(s):  
Y. Xiao ◽  
C. F. Mackenzie

Increasingly telecommunication systems have become an integral part of many professions. However, little empirical data and guidelines exist for designing telecommunication systems to facilitate decision makers in cooperative efforts in dynamic task environments. A preliminary experiment was conducted in which the subjects (all experienced in the domain concerned) were presented with video-tapes of previously recorded real-life trauma patient resuscitation. The experiment examined the subjects' ability to understand the status of the patient and resuscitation efforts shown in the video. The experiment was to simulate remote diagnosis tasks in which experts provide consultation through video linkage. The subjects were found to have a number of difficulties in achieving a full understanding. Hypotheses about the reasons that could explain these difficulties are proposed and they include (1) background noise, viewing range restriction, and insecure viewing access to remote sites (2) visual information overload due to the multiple action threads at remote sites (3) lack of adequate dynamic mental models of remote events and activities (4) lack of context information.


Author(s):  
Luke Crameri ◽  
Imali Hettiarachchi ◽  
Samer Hanoun

Objective: The aim of this paper is to provide a comprehensive and original review of the theoretical development of the individual operational cognitive readiness (OCR) theory. Background: Cognitive readiness (CR) is a concept that has the potential to predict the performance of human individuals and teams prior to engaging in complex, dynamic, and resource-limited task environments. However, the current state of the literature is confusing and laborious, with heterogeneous views regarding the theoretical frameworks among leading researchers. Method: This review (1) undertakes a systematic approach toward categorizing published CR literature into theoretical and measurement contributions across the different levels of CR, (2) carries a critical evaluation of the CR and OCR theoretical frameworks, and (3) provides directions for future research guided by gaps identified during the review process and other published literatures. Results: Results from the categorization of published CR literature provide a new, valuable, synthesized CR library for researchers to consult to streamline their CR literature review process. Critical examination of the CR and OCR theoretical frameworks leads to positing that new components should be explored for OCR. Conclusion: There are many possible directions for future research including evaluating domain-independent components of OCR and evaluating the relationship between biofeedback measures and performance in CR models. Application: The Defense domain continues to be the focal application of CR. However, CR could be used by other application domains, such as sports and emergency services, that require their working personnel to engage in complex, uncertain, and dynamic task environments.


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