scholarly journals Analisis Kepuasan Kerja Karyawan Melalui Faktor-Faktor Quality of Work Life (QWL) pada PT. Pertamina (Persero) Perkapalan

2016 ◽  
Vol 2 (1) ◽  
pp. 41 ◽  
Author(s):  
Lindawati Kartika ◽  
Syamsul Maarif

PT. Pertamina (Persero) Shipping as shipping division of PT. Pertamina (Persero) since 1959 is affecting by a new transformation strategy of PT. Pertamina, as holding, to face the oil and gas regulation - UU No. 22 year 2001, which change Indonesian oil market from monopoly into competitive market. As competitiveness strategy, the transformation is a necessary condition to achieve PT. Pertamina goal to be world class Oil Company. Employee commitments to service and performance quality are critical factors to achieve its goal, which human resources quality will be improved by providing employee satisfaction. The research objectives at PT. Pertamina (Persero) Shipping were (1) to identify the level of employee satisfaction, (2) to analyze the Quality of Work Life (QWL) , (3) to identify the factor of QWL which influence employee satisfaction, and (4) to identify the factors need to be improve to achieve employee satisfaction. The primary and secondary data were collected from the company. The primary data was collected using interviewed by likert scale questionnaires. And the research samples are 187 respondents which taken from 323 population of employee at PT. Pertamina (Persero) Shipping by cluster random sampling technique at 5% standard error, and analyzed by Structural Equation Modeling (SEM). The study showed employee satisfaction level is good, which indicated by 3,70 score of total value of turnover, absenteeism, age, job level and organization size and 3,63 score on average value of all QWL variables. The SEM analysis showed job satisfaction variables such as communication, safety and conflict resolutions are influencing QWL. Other QWL factors were identify to be improve, by order are health, career development, employee participation, adequate compensation, pride and job security.

2020 ◽  
Vol 5 (18) ◽  
pp. 133-151
Author(s):  
Bandar Ersan Alown ◽  
Mahadzirah Mohamad ◽  
Fazida Karim

In order to improve and maintain competitiveness in the hotel sector, the key elements of success must be available, which is headed by an efficient employee, so it is essential that the employees' performance be at its best. This study examined the effect of job satisfaction (JS) on job performance (JP), organisational structure (OS) and leadership style (LS) on (JS), and Quality of work-life (QWL) on (JP) among five-star hotels employees in Jordan. The study also examined the moderating role of quality of work-life on the variable’s relationships. A questionnaire was used as the main instrument for data collection from 430 employees of five-star hotels. Data analysis was conducted with the help of Structural Equation Modelling (SEM) to determine the level of relationships among (JS), (OS), (LS), (JP), and (QWL). According to the obtained findings, there is a positive relationship between JS and QL on JP, and QWL has a partial moderating role in the relationship between JS and JP. The study findings motivate future studies to carry out studies of the same caliber in other sectors of Jordan, and also in other contexts based on different perspectives.


2019 ◽  
Vol 11 (19) ◽  
pp. 5489 ◽  
Author(s):  
Egemen Algan ◽  
Azize Ummanel

Previous research shows that sustainable organization conditions are associated with high levels of teacher well-being. Organizational happiness and quality of work life, two indicators of teacher well-being in an organization, impact the outcomes of teachers and organizations. Determining ways to support the organizational happiness and quality of work life variables in the organizational environment are gaining significance. Distributed leadership has attracted attention in the literature with its principles. Adopting a sequential explanatory design, qualitative data were collected after quantitative data. In the quantitative component, it was hypothesized that organizational happiness could play a mediating role in the relation between distributed leadership and quality of work life. This was tested through structural equation modeling, and the findings indicated that organizational happiness had a full mediation effect. In the qualitative component, the opinions of administrators regarding the effects of their behaviors on organizational happiness and quality of work life of teachers were investigated within the scope of distributed leadership. The results indicated that administrators’ own behaviors in the school context displayed distributed leadership characteristics.


2021 ◽  
Vol 25 ◽  
pp. 99-142
Author(s):  
Bradley C.Y. Ho ◽  
Norizah Mohd Mustamil ◽  
Sharmila Jayasingam

There has been a significantly increasing emphasis on the quality of interactions between employers and employees in the context of managerial and organisational studies in Malaysia. To encourage a desirable workforce, organisations often list factors associated with quality of work life, employee engagement, and lifelong learning as contributors to achieving optimal organisational goals. However, do quality of work life and employee engagement truly lead to employee disposition for lifelong learning? This paper aims to explore quality of work life and employee engagement as precursors to establishing a workforce that embraces lifelong learning. Structural Equation Modeling analysis was employed on 472 samples obtained from working adults holding different positions in various organisations in the country. The empirical results demonstrate that quality of work life leads to employee engagement, which in turn, positively contributes to lifelong learning. The results also suggest that employee engagement fully mediates the relationship between quality of work life and lifelong learning. This study provides a more in-depth understanding of what it takes to create a workforce that engages in continuous learning, and sets the tone for compelling narratives in rolling out organisational vision and mission for lifelong learning in Malaysia.


Health Scope ◽  
2018 ◽  
Vol 7 (1) ◽  
Author(s):  
Zahra Ashrafi ◽  
Hossein Ebrahimi ◽  
Ahmad Khosravi ◽  
Ali Navidian ◽  
Aleme Ghajar

Author(s):  
Irsan Komar ◽  
Ida Aju Brahmasari ◽  
Riyadi Nugroho

This study aims to determine the effect of compensation, quality of work life on employee performance at the Directorate General of Customs and Excise, East Java Regional Office I. The study population was 1323 employees. employees, the number of samples is 200 respondents. The technique of collecting data through a questionnaire. Model testing with structural equation modeling (SEM) analysis. The test results show that the model (fit) can be seen from the values of GFI, AGFI, TLI, CFI, RMSEA and CMIN / DF respectively 0.902, 0.907, 0.964, 0.968, 0.026 and 1.127 which indicate the model fit criteria. The results showed that: 1) Compensation has a significant effect on Quality of Work Life, 2) Compensation has a significant effect on Performance, 3) Quality of Work Life has a significant effect on Performance, 4) Compensation has no significant effect on Performance through Quality of Work Life for Office employees Region of the Directorate General of Customs and Excise, East Java I


Agro Ekonomi ◽  
2018 ◽  
Vol 29 (1) ◽  
pp. 146 ◽  
Author(s):  
Nurma Asri Asharini ◽  
Suhatmini Hardyastuti ◽  
Irham Irham

This study aimed to (1) determine the effect of the quality of work life (QWL) and job satisfaction to organizational commitment ; (2) finding out the effect of the QWL, job satisfaction, organization commitment to employee performance ; (3) finding out the effect of the QWL and job satisfaction to employee performance with organization commitment  as intervening variable. The sample in this research was employees of PT. Madubaru PG-PS Madukismo in Yogyakarta using 100 respondents; the sampling technique was using simple random sampling technique. The types of data used were primary and secondary data with data collecting techniques of survey approach (questionnaire). The data analysis technique used was Structural Equation Modeling (SEM) through AMOS 21 program and SPSS 23. The result of the research is that QWL does not affect the organizational commitment while job satisfaction affects the organizational commitment. The QWL and job satisfaction do not affect employees’ performance, while organizational commitment affects the employees’ performance. The QWL does not affect the employees’ performance indirectly. Job satisfaction affects employees’ performance indirectly with organizational commitment as intervening variable. The company should further enhance the employees’ organizational commitment in order to higher the employees’ performance.


2021 ◽  
Vol 1 (2) ◽  
pp. 59-66
Author(s):  
Intan Novita Sari ◽  
Myrna Sofia ◽  
Nurhasanah Nurhasanah

This study aims to determine and analyze whether there is influence of, quality of work life and workload to against employee job satisfaciton at Office X. This research is categorized as quantitative research with questionnaire instrument. Population in this research is all employees of Office X counted 41 people. Sampling technique by means of saturated sampling technique or census. The sample in this study is to take the population or as many as 41 samples. The data used in this study is the primary data obtained through Questionnaire. Instrument validity test using Correclation Bivariate formula, while reliability test using Cronbach Alpha. Measurers proved to be valid and reliable for research instruments. Multiple regression analysis is used to test the hypothesis of this research.Based on the results of this study it is known that the results of multiple linear regression test is Y = 2,826 + 0,16 X1 + 1,082 X2 where, quality of work life (X1), workload (X2 and job satisfaction (Y). Then T test results of variable quality of work life does not significantly affect employee job satisfaction (1,488 < 1,68288). Workload has a significant effect that is (22,009 > 1,6828. Test F together there is a significant influence on employee job satisfaction ( 247,626 > 2,85. R square test results give a value of 0,925 which mean 92,5% employee satisfaction variable can be explained through two independent variables, while the rest of 7,5% influenced or explained by other factors not included in this study.


2021 ◽  
Vol 26 (1) ◽  
pp. 89-112
Author(s):  
Nguyen Mai Hong ◽  
Ngo Vu Minh

Drawing from Positive Organisational Behaviour theory, this research studies the interrelationships of psychological capital, burnout, and quality of work-life with the highlighted moderation of organisational and personal characteristics. The proposed research model on these interrelationships is verified with a sample of 302 employees in both Vietnamese public and private enterprises and the structural equation modeling (SEM) techniques. The results suggest that psychological capital is positively related to the quality of work-life and is negatively related to employees’ burnout. In contrast, burnout is negatively related to the quality of work-life. These results suggest the mediating effects of burnout in the relationship between psychological capital and quality of work-life. Additionally, findings show that organisational ownership characteristics moderate the impacts of psychological capital on burnout and those of burnout on employees’ quality of work-life as well. However, the moderating effects of demographic characteristics (age and gender) are insignificant. These findings provide several implications for managers to take the advantages of psychological capital in their recruiting, training, and career development programs for employees.


Author(s):  
Mahmud Fatoni ◽  
Ultafakoh Paranitha Dimulyo

This study aims to determine and to analyze the direct effect of quality of work life on the work motivation, the effect of work motivation on employee performance, the effect of quality of work life on the employee performance, and the indirect effect of quality of work life on the employee performance through work motivation. The sample were 162 employees obtained by census sampling technique. The data used was primary data generated from  distribution of questionnaires. Hypotheses were tested using path analysis. The results found  that there is a significant direct and positive influence of quality of work life on work motivation, there is a significant direct and positive influence of work motivation on performance, there is a significant and positive influence on the quality of work life on performance, there is a positive and significant indirect effect of quality of work life on the employee performance but the effect is not as strong as the direct effect.This study has both theoretical and practical implications. These findings are able to reinforce previous studies on the study of quality of work life, motivation, and employee performance. In addition, this research gives input to the management of PT. Bank BCA to maintain quality of work life aspects and motivation in the business to improve the employee performance.


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