Wolsink et al., Dual Cognitive Pathways to Voice Quality

We investigate the involvement of Working Memory Capacity (WMC, the cognitive resource necessary for controlled elaborate thinking) in voice behavior (speaking up with suggestions, problems, and opinions to change the organization). While scholars assume voice requires elaborate thinking, some empirical evidence suggests voice might be more automatic. To explain this discrepancy, we distinguish between voice quantity (frequency of voice) and voice quality (novelty and value of voiced information) and propose that WMC is important for voice quality, but not voice quantity. Furthermore, we propose that people who voice often need less WMC to reach high voice quality than people who voice rarely. To test our ideas, we conducted three studies: a between-participant lab-study, a within-participant experiment, and a multi-source field-study. These studies confirmed that voice quantity is unrelated to WMC. Voice quality is positively related to WMC, but only for those who rarely voice. This indicates that the decision to voice (quantity) might be more automatic and intuitive than often assumed, whereas its value to the organization (quality), relies more on the degree of cognitive elaboration of the voicer. It also suggests that frequent and infrequent voicers use distinct cognitive pathways to voice high quality information: frequent voicers improvise, while infrequent voicers elaborate.

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Differential Effects of Executive Processes on Working Memory

Journal of Individual Differences ◽

10.1027/1614-0001/a000211 ◽

2016 ◽

Vol 37 (4) ◽

pp. 239-249

Author(s):

Xuezhu Ren ◽

Tengfei Wang ◽

Karl Schweizer ◽

Jing Guo

Keyword(s):

Working Memory ◽

Cognitive Processes ◽

Latent Variable ◽

Working Memory Capacity ◽

Memory Capacity ◽

Attention Control ◽

Executive Processes ◽

Differential Effects ◽

Prepotent Response ◽

Two Measures

Abstract. Although attention control accounts for a unique portion of the variance in working memory capacity (WMC), the way in which attention control contributes to WMC has not been thoroughly specified. The current work focused on fractionating attention control into distinctly different executive processes and examined to what extent key processes of attention control including updating, shifting, and prepotent response inhibition were related to WMC and whether these relations were different. A number of 216 university students completed experimental tasks of attention control and two measures of WMC. Latent variable analyses were employed for separating and modeling each process and their effects on WMC. The results showed that both the accuracy of updating and shifting were substantially related to WMC while the link from the accuracy of inhibition to WMC was insignificant; on the other hand, only the speed of shifting had a moderate effect on WMC while neither the speed of updating nor the speed of inhibition showed significant effect on WMC. The results suggest that these key processes of attention control exhibit differential effects on individual differences in WMC. The approach that combined experimental manipulations and statistical modeling constitutes a promising way of investigating cognitive processes.

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Working Memory Capacity and a Notorious Brain Teaser

Experimental Psychology (formerly Zeitschrift für Experimentelle Psychologie) ◽

10.1027/1618-3169.53.1.123 ◽

2006 ◽

Vol 53 (2) ◽

pp. 123-131 ◽

Cited By ~ 29

Author(s):

Wim De Neys ◽

Niki Verschueren

Keyword(s):

Working Memory ◽

Secondary Task ◽

Working Memory Capacity ◽

Memory Capacity ◽

Task Load ◽

Normative Reasoning ◽

Monty Hall Dilemma ◽

Monty Hall ◽

Memory Resources

Abstract. The Monty Hall Dilemma (MHD) is an intriguing example of the discrepancy between people’s intuitions and normative reasoning. This study examines whether the notorious difficulty of the MHD is associated with limitations in working memory resources. Experiment 1 and 2 examined the link between MHD reasoning and working memory capacity. Experiment 3 tested the role of working memory experimentally by burdening the executive resources with a secondary task. Results showed that participants who solved the MHD correctly had a significantly higher working memory capacity than erroneous responders. Correct responding also decreased under secondary task load. Findings indicate that working memory capacity plays a key role in overcoming salient intuitions and selecting the correct switching response during MHD reasoning.

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