A Study on the Effect of Relationship Benefit on Quality and Performance in Food Service Companies: Focused on Family Restaurant

2019 ◽  
Vol 31 (10) ◽  
pp. 303-319
Author(s):  
In-Su Park ◽  
Young-Dai Kwak
Keyword(s):  
Food Service ◽  
Service Companies ◽  
Relationship Benefit ◽  
And Performance

Selection, Management, and Performance of Food Service Personnel

1978 ◽  
Vol 19 (2) ◽  
pp. 40-44 ◽  
Author(s):  
Renate Mai-Dalton ◽  
Gary P. Latham ◽  
Fred E. Fiedler
Keyword(s):  
Food Service ◽  
Service Personnel ◽  
And Performance

Building an Intelligent Mobile Advertising System

2012 ◽  
pp. 261-285
Author(s):  
Jerry Zeyu Gao ◽  
Angela Ji
Keyword(s):  
System Architecture ◽  
Mobile Commerce ◽  
Mobile Technologies ◽  
Wireless Internet ◽  
Mobile Advertising ◽  
Service Companies ◽  
Wireless Service ◽  
Targeting Delivery ◽  
And Performance ◽  
Technical Solutions

The fast deployment of wireless networks and mobile technologies and the significant increase in the number of mobile device users have created a very strong demand for new innovative mobile commerce applications and services. Since mobile advertising is one of the important subjects in mobile commerce, studying and developing mobile advertising solutions becomes a hot research and business topic. This paper first discusses the basic concepts of mobile advertising. Then, it reports a mobile advertising system (known as SmartMobile-AD), including its supporting business process, functions, system architecture, and built-in technical solutions. The system supports the wireless advertising workflow for wireless service companies and publishers (or portals) to manage and deliver multimedia mobile ads to mobile users over the wireless Internet. The paper provides insights and design solutions on mobile advertisement targeting, delivery, tracking, and performance measurement. Furthermore, the paper presents application examples of the system.

Decentralised bargaining and performance-related pay

2014 ◽  
Vol 35 (7) ◽  
pp. 1038-1058 ◽  
Author(s):  
Mirella Damiani ◽  
Andrea Ricci
Keyword(s):  
Critical Issue ◽  
Firm Level ◽  
Content Type ◽  
Service Companies ◽  
Strategic Role ◽  
Nationally Representative ◽  
And Performance ◽  
And Diffusion ◽  
Number Of Firms

Purpose – The purpose of this paper is to examine the extent to which performance-related pay (PRP) has been negotiated through decentralised bargaining in Italy. Design/methodology/approach – The paper provides estimates aimed at identifying the main factors that have favoured agreements on PRP, on the basis of a nationally representative sample of Italian manufacturing and service companies. Findings – The paper shows that collective bargaining on PRP in Italy is positively associated with the presence of unions. The estimates also suggest that in unionised firms, workers have more access to returns from training in the form of PRP schemes. Finally, the paper finds that firm performance is positively associated with the adoption of PRP. Research limitations/implications – Further research based on additional data should enable the authors to identify causal effects. Practical implications – Partial fiscal exemptions for the wage component linked to enterprise results might increase the number of firms adopting PRP. In addition, the presence of unions may discourage the diffusion of “cosmetic” schemes that are adopted merely to secure benefits for the firm. Unions may also increase the returns of training and diffusion of PRP. Originality/value – This paper utilises a unique database containing recent information from a nationwide sample of Italian firms. It includes a whole set of information, including unionisation at the firm level, which allows the authors to address a critical issue, i.e., the strategic role of unions in adopting (or impeding) the adoption of PRP.

Evaluation of a safety training program in three food service companies

2003 ◽  
Vol 34 (5) ◽  
pp. 547-558 ◽  
Author(s):  
Raymond C. Sinclair ◽  
Randall Smith ◽  
Michael Colligan ◽  
Mary Prince ◽  
Trang Nguyen ◽  
...  
Keyword(s):  
Training Program ◽  
Food Service ◽  
Safety Training ◽  
Service Companies

An Examination of the Application of the UMIST Quality Improvement Framework

1995 ◽  
Vol 209 (4) ◽  
pp. 277-285
Author(s):  
B G Dale ◽  
M Prapopoulos
Keyword(s):  
Quality Improvement ◽  
Industrial Area ◽  
The Other ◽  
Small Companies ◽  
Performance Measurements ◽  
Management Tools ◽  
Service Companies ◽  
And Performance ◽  
Tools And Techniques ◽  
Generic Quality

This paper examines the application of the UMIST generic quality improvement framework to a representative sample of companies residing within the Trafford Park industrial area. The 14 companies were introduced to the framework through seminar and syndicate work and two frameworks were developed to suit the needs of both large and small companies respectively. The frameworks are reasonably similar but the representatives of the larger companies tended to be more specific about some elements of the framework. The small companies did not see the need to carry out formal planning in the same manner as large companies but, on the other hand, there is more of a requirement to concentrate on basic issues such as a complaints procedure and company newsletter. The service companies perceived a grey area between some of the elements in the systems and techniques and measurement and feedback sections of the framework. It is also apparent that service companies have more difficulties with the application of quality management tools and techniques and performance measurements than their manufacturing counterparts.

scholarly journals EARNINGS MANAGEMENT ANALYSIS ON SERVICE INDUSTRIES THAT SUPPORT TOURISM SECTOR AFTER THE EARTHQUAKE OF LOMBOK AND PALU

2020 ◽  
Vol 19 (1) ◽  
pp. 109-121
Author(s):  
Nina Karina Karim ◽  
Siti Atikah ◽  
Indria Puspitasari Lenap
Keyword(s):  
Earnings Management ◽  
Natural Disaster ◽  
Management Practices ◽  
Service Industries ◽  
Financial Accounting ◽  
Financial Statement ◽  
Service Companies ◽  
Tourism Sector ◽  
And Performance ◽  
A Company

Earnings management practices in corporate financial statement continues to be an issue of debate in the financial accounting realm. Earnings management is done by the management of a company for various reasons. Information disclosed in the financial statement ideally must reflect the condition and performance of a company. Extraordinary events such as natural disaster surely will affect the performance of a company that is impacted by the event. A decline in corporate financial performance will affect the corporate stakeholders. This research aims to detect earnings management practices that might be conducted by service companies that support tourism industries affected by the earthquake that occurred in Lombok and Palu. Using the equation formulated by Stubben (2009) to detect earnings management practices by observing the change in discretionary revenues, this research has found that the natural disaster that hit Lombok and Palu was not a powerful enough extraordinary event that might have driven the management to conduct earnings management practices.

scholarly journals The Relationship between the Ownership Structure, Capital Structure and Performance

2018 ◽  
Vol 1 (25) ◽  
pp. 1 ◽  
Author(s):  
Ali Al-Thuneibat
Keyword(s):  
Capital Structure ◽  
Ownership Structure ◽  
Negative Impact ◽  
Positive Impact ◽  
Stock Exchange ◽  
Return On Assets ◽  
Service Companies ◽  
Concentrated Ownership ◽  
And Performance ◽  
The Relationship

This paper aims at providing an empirical evidence concerning the relationship between the ownership structure, capital structure and financial performance of the shareholding companies listed in Amman Stock Exchange (ASE). To measure the ownership structure, the researcher used four variables including foreign, institutional, managerial and concentrated ownership. The capital structure is measured by using the leverage, and the performance is measured by using the return on assets (ROA). To achieve the objectives of the study, a sample of 86 firms from the industrial and service companies listed in ASE during the period 2010 and 2014 is used. The results of the study showed that the relationship between ownership structure in general, and performance is positive and statistically significant, however, the results showed that the various types of ownership structure have different types of relationships with performance. More specifically, there is a negative impact of institutional and foreign ownerships on the performance and positive impact of concentrated and managerial ownerships. The results also revealed that there is a positive impact of the financial leverage on the relationship between ownership structure and firm performance. The findings of the study provide implications to the regulators, investors and managers in Jordan to take into consideration the environment-specific factors when developing corporate regulations and encourage concentrated and managerial ownership because they have positive impact on performance.

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