Usability Study of an OTT Interface for Middle Aged and Elderly Korean - Using Eye-tracking Retrospective Think-aloud for a Usability Evaluation -

2021 ◽  
Vol 20 (5) ◽  
pp. 91-105
Author(s):  
Bo Ra Kim ◽  
Myeong Heum Yeoun
Keyword(s):  
Eye Tracking ◽  
Usability Evaluation ◽  
Think Aloud ◽  
Usability Study ◽  
Middle Aged

scholarly journals Eye-tracking retrospective think-aloud as a novel approach for a usability evaluation

2019 ◽  
Vol 129 ◽  
pp. 366-373 ◽  
Author(s):  
Hwayoung Cho ◽  
Dakota Powell ◽  
Adrienne Pichon ◽  
Lisa M. Kuhns ◽  
Robert Garofalo ◽  
...  
Keyword(s):  
Eye Tracking ◽  
Usability Evaluation ◽  
Think Aloud ◽  
Novel Approach

scholarly journals Gaze Path Stimulation in Retrospective Think-Aloud

2008 ◽  
Vol 2 (4) ◽  
Author(s):  
Aulikki Hyrskykari ◽  
Saila Ovaska ◽  
Pävi Majaranta ◽  
Kari-Jouko Räihä ◽  
Merja Lehtinen
Keyword(s):  
Eye Tracking ◽  
Eye Movement ◽  
Usability Testing ◽  
Usability Evaluation ◽  
Think Aloud ◽  
The Gaze ◽  
Movement Data ◽  
Long Time ◽  
Verbal Data ◽  
Common Understanding

For a long time, eye tracking has been thought of as a promising method for usability testing. During the last couple of years, eye tracking has finally started to live up to these expectations, at least in terms of its use in usability laboratories. We know that the user’s gaze path can reveal usability issues that would otherwise go unnoticed, but a common understanding of how best to make use of eye movement data has not been reached. Many usability practitioners seem to have intuitively started to use gaze path replays to stimulate recall for retrospective walk through of the usability test. We review the research on thinkaloud protocols in usability testing and the use of eye tracking in the context of usability evaluation. We also report our own experiment in which we compared the standard, concurrent think-aloud method with the gaze path stimulated retrospective think-aloud method. Our results suggest that the gaze path stimulated retrospective think-aloud method produces more verbal data, and that the data are more informative and of better quality as the drawbacks of concurrent think-aloud have been avoided.

scholarly journals Think-aloud testing of a novel safer drinking app for college students during COVID-19: Usability Study (Preprint)

10.2196/32716 ◽  
2021 ◽  
Author(s):  
Jessica Gomez Smith ◽  
Nour Sami Alamiri ◽  
Grace Biegger ◽  
Christina Frederick ◽  
Jennifer P. Halbert ◽  
...  
Keyword(s):  
College Students ◽  
Think Aloud ◽  
Usability Study

scholarly journals Usability Study of Multi-modal Interfaces Using Eye-Tracking

2007 ◽  
pp. 412-424 ◽  
Author(s):  
Regina Bernhaupt ◽  
Philippe Palanque ◽  
Marco Winckler ◽  
David Navarre
Keyword(s):  
Eye Tracking ◽  
Usability Study

scholarly journals A Study on the Perceived Mobile Experience of Myeg Users

2019 ◽  
Vol 13 (11) ◽  
pp. 4
Author(s):  
Azham Hussain ◽  
Emmanuel O.C. Mkpojiogu ◽  
Norzila Ishak ◽  
Nurhidayah Mokhtar
Keyword(s):  
User Experience ◽  
Usability Evaluation ◽  
Electronic Government ◽  
Government Agencies ◽  
Think Aloud ◽  
Auto Insurance ◽  
Customer Needs ◽  
Think Aloud Protocol ◽  
Electronic Channel

Mobility is the trend right now. It is transforming the user experience from the confines of the desk to the convenience of anytime-anywhere. MyEG Services Berhad ("MYEG") is a concessionaire for Malaysian Electronic-Government ("E-Government") MSC Flagship Application. MYEG builds, operates and owns the electronic channel that delivers services from various Government agencies to Malaysia citizens and businesses. To make their services up-to-date and in trend, MyEG app was developed and can also be used to check summons, pay summons, renew road-tax and renew auto insurance. To make sure that this application is efficient, fulfilling the customer needs and satisfaction, a usability evaluation was conducted. The evaluation was conducted in “Jabatan Teknologi Maklumat & Komunikasi, Politeknik Seberang Perai”, with 15 participants consisting of both lecturers and students. The think-aloud protocol was used while conducting the evaluation. The result of the evaluation revealed that overall the app is efficient, successful in fulfilling the users’ requirement and needs and promotes users mobile experience.

Sign in / Sign up

Export Citation Format

Share Document