The Effects of Perceived Waiting Time on Negative Feeling, Acceptability and Service Quality Evaluation

2018 ◽  
Vol 14 (3) ◽  
pp. 93-113
Author(s):  
Ki Young Kim ◽  
Soo Bin Kyung
Keyword(s):  
Service Quality ◽  
Waiting Time ◽  
Quality Evaluation ◽  
Negative Feeling ◽  
Service Quality Evaluation

scholarly journals A dynamic multi-dimension trust model for information service quality evaluation

2021 ◽  
Vol 187 ◽  
pp. 601-606
Author(s):  
Zhicheng Xu ◽  
Xiang Li ◽  
Wanyin Xiong ◽  
Qixiao Lin ◽  
Jian Mao
Keyword(s):  
Service Quality ◽  
Quality Evaluation ◽  
Information Service ◽  
Trust Model ◽  
Service Quality Evaluation
Sign in / Sign up

Export Citation Format

Share Document