scholarly journals A Study on the Impact of Casino Employees` Perceived Organizational Support on Customer Orientation and Mediating Role of Quality of Work Life

2017 ◽  
Vol 42 (3) ◽  
pp. 183-207 ◽  
Author(s):  
정지인 ◽  
Lee, Sookwang
Keyword(s):  
Organizational Support ◽  
Customer Orientation ◽  
Work Life ◽  
Quality Of Work Life ◽  
Quality Of Work ◽  
Mediating Role ◽  
Casino Employees ◽  
The Impact

scholarly journals Perceived external prestige as a mediator between quality of work life and organisational commitment of public sector employees in Ghana

2015 ◽  
Vol 41 (1) ◽  
Author(s):  
Oluyinka Ojedokun ◽  
Erhabor S. Idemudia ◽  
Mercy Desouza
Keyword(s):  
Public Sector ◽  
Work Life ◽  
Quality Of Work Life ◽  
Organisational Commitment ◽  
Quality Of Work ◽  
Mediating Role ◽  
Perceived External Prestige ◽  
The Relationship

Orientation: Research efforts have been directed at understanding the relationship between quality of work life and organisational commitment, but these studies have not elucidated the mediating role of perceived external prestige in this relationship.Research purpose: This research seeks to close a research gap by determining the role of perceived external prestige in the relationship between quality of work life and organisational commitment amongst public sector employees in Ghana.Research approach, design and method: Theoretically guided hypotheses and models were formulated and tested with hierarchical multiple regression statistics using data from a sample of 137 employees from two public sector organisations in Ghana.Main findings: The results support the hypothesis that quality of work life is positively related to both perceived external prestige and organisational commitment. Also, perceived external prestige was found to predict organisational commitment and partially mediate the relationship between quality of work life and organisational commitment.Practical/managerial implications: The findings imply that one sure way to enhance organisational commitment of employees is by improving their quality of work life and boosting their perceptions of external prestige of the organisation. These results will be of particular interest to policymakers, public organisations and stakeholders interested in increasing organisational commitment of their employees.Contribution/value-add: The findings extend previous research by establishing the mediating role of perceived external prestige in the relationship between quality of work life and organisational commitment. If managers of organisations wish to improve organisational commitment, it is wise to institutionalise an organisational culture that promotes good quality of work life and boost the external prestige of the organisation in the employees’ mind.

scholarly journals The influence of spiritual leadership on turnover intention: assessing mediating role of quality of work life and moderating role of organization climate

2021 ◽  
Vol 2 (1) ◽  
pp. 27-35
Author(s):  
Neema Gasper Mariwa ◽  
Garba Betchem ◽  
Isaac Amankwaa Adu ◽  
Minkah Yaw Andrews
Keyword(s):  
Organizational Climate ◽  
Turnover Intention ◽  
Spiritual Leadership ◽  
Work Life ◽  
Quality Of Work Life ◽  
Quality Of Work ◽  
Mediating Role ◽  
Effect Model

The purpose of this study is to investigate the influence of spiritual leadership on employees’ turnover intention by assessing the role of quality of work life as a mediating role and organizational climate as a moderator. This study identifies and examines, using a cross-sectional survey research design, the empirical support for two alternative model – a direct effect model and an indirect effect model of the likely effect of spiritual leadership on employee turnover intention, mediated by quality of work life and organizational climate as moderator on hotel employees of Tanzania. The results of this study showed the inverse relationship of spiritual leadership and turnover intention mediated by quality of work life. In addition organizational climate moderated the effect of quality of work life on turnover intention such that the relationship was stronger when organizational climate was high. The findings from this work adds to the existing literature and provide hotel managers with knowledge on the effects of spiritual leadership on turnover intention of employees. This is an original practical examination and its significance partly comes from its research implications and practice implications.

Modeling spiritual intelligence on quality of work life of college teachers: a mediating role of psychological capital

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Himanshu Singla ◽  
Minakshi Duggal Mehta ◽  
Pooja Mehta
Keyword(s):  
Psychological Capital ◽  
Work Life ◽  
Spiritual Intelligence ◽  
Quality Of Work Life ◽  
College Teachers ◽  
Content Type ◽  
Quality Of Work ◽  
Mediating Role

Purpose This paper aims to investigate the effect of spiritual intelligence on the quality of work life (QWL) of college teachers. Besides this, the mediating impact of psychological capital on improving their QWL and moderating effect of gender has also been examined in the study. Design/methodology/approach Variance-based structural equation modelling is used for testing the proposed structural model with a sample of 451 college teachers. Findings The findings of the study reveal that QWL is positively influenced by spiritual intelligence. Moreover, QWL can be augmented with the presence of psychological capital. Nevertheless, there exist no gender differences with respect to the relationships of the study. Practical implications The study holds implications for the teachers and educational institutions as they can prepare themselves to cope up with the stressful events and experience a good QWL. Social implications A teacher’s role is said to be instrumental in bringing about a holistic development in pupil’s personality by instilling right value system in him/her. Nevertheless, such role of the teachers can only be justified if the teachers are equipped with higher levels of spiritual intelligence and are psychologically more active and satisfied with their work life. Originality/value To the best of the authors’ knowledge, this study is the first of its kind that makes an incremental contribution to the QWL literature by exploring a partial mediating role of psychological capital on the relationship between spiritual intelligence and QWL.

Mediating Role of Quality of Work-Life in the Relationship between Employees Empowerment and Organizational Performance Using Balanced Scorecard

2021 ◽  
pp. 40-55
Author(s):  
Mohammed Al-Kasasbeh
Keyword(s):  
Organizational Performance ◽  
Balanced Scorecard ◽  
Work Life ◽  
Quality Of Work Life ◽  
Equation Modeling ◽  
Quality Of Work ◽  
Mediating Role ◽  
The Relationship

This study aims at clarifying the mediating role of quality of work-life in the relationship between employees’ empowerment and organizational performance using balanced scorecard. The study population consists of all the employees of cement companies in Jordan. The number of employees in the researched companies is (1564) individuals, and the study used a proportional stratified random sample. Consequently, (307) questionnaires were distributed, and (217) valid questionnaires were retrieved. To test the study hypotheses, the Partial Least Squares Structural Equation Modeling (“PLS-SEM”) software was used. Path analysis was conducted to find out the effect of the independent variable on the dependent variable through the mediating variable. Accordingly, the results show that there is an impact of employees empowerment represented by (influence, competency, self-orientation, the meaning of work) on organizational performance represented by (customer satisfaction, internal processes, innovation and learning, environmental performance). There is a partial mediation of work-life quality in the relationship between employees’ empowerment and organizational performance. Based on the results reached, the study include some recommendations, the most important of which are: that senior management should continue to support the empowerment process as a well-established management approach, and increase interest in aspects of the quality of work-life in cement companies because of their importance in improving organizational performance. More future researches on empowerment, organizational performance, and quality of work-life could be conducted in other organizations

Sign in / Sign up

Export Citation Format

Share Document