Employee Perceptions of Organisational Emotional Intelligence and Psychological Capital Amongst Public Servants in Uganda

PurposeThis study investigated whether managers' nonaggressive political behavior can result in negative emotional and attitudinal outcomes such as aggressive behavior and the role of emotional intelligence (EI) in this context. The authors explored a moderated mediation model in which perceived managerial supplication elicited hostility that increased turnover intentions and the emotional abilities included in EI acted as antidotes to these outcomes.Design/methodology/approachThe authors tested the moderated mediation model using two large samples, one from the public sector and the other from the private sector, providing a cross-sectorial comparison. The authors collected the data for this study in three waves.FindingsThe authors’ findings revealed that the model fit the public sector alone. Moreover, others' emotion appraisal was the only aspect of EI that moderated the hostility and turnover intentions of public servants.Practical implicationsInterventions aimed at increasing the EI level of public servants can be a powerful tool for reducing their hostility and turnover intentions. However, these interventions must focus on all four aspects of EI , particularly others' emotion appraisal.Originality/valueManagers' nonaggressive political behavior can result in negative emotional and attitudinal outcomes such as aggressive behavior. However, EI reduces these negative outcomes among public servants.

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Psychological capital and workplace spirituality: role of emotional intelligence

International Journal of Work Organisation and Emotion ◽

10.1504/ijwoe.2015.073119 ◽

2015 ◽

Vol 7 (1) ◽

pp. 1 ◽

Cited By ~ 2

Author(s):

L.K. Jena ◽

R.K. Pradhan

Keyword(s):

Emotional Intelligence ◽

Psychological Capital ◽

Workplace Spirituality

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Toward an Entrepreneurial Public Sector

Public Personnel Management ◽

10.1177/0091026016669169 ◽

2016 ◽

Vol 45 (4) ◽

pp. 335-359 ◽

Cited By ~ 4

Author(s):

Anna Fountain Clark

Keyword(s):

Social Exchange ◽

Public Service ◽

Risk Taking ◽

Social Exchange Theory ◽

Risk Tolerance ◽

Reciprocal Relationship ◽

Employee Perceptions ◽

Public Servants ◽

Public Agency ◽

Creativity And Innovation

An entrepreneurial public agency pursues the implementation of innovative programs that may broaden public service choices, increase service quality, and more effectively serve citizens. Such public entrepreneurship depends on risk taking and risk tolerance; however, public servants tend to be generally risk averse in their behaviors and personal preferences, and are therefore less likely to pursue entrepreneurial approaches to public problems. Using social exchange theory as a framework to understand the reciprocal relationship between agency and employee, this study examines whether agency behaviors might alter the risk aversion of those employees and make the agency environment more conducive to entrepreneurship. Findings suggest that managers’ demonstration of risk tolerance, reward for creativity and innovation, and agency solicitation of employee input are positively related to employee perceptions of higher risk tolerance among their peers.

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Effects of Psychological Capital, Coping Style and Emotional Intelligence on Self-Rated Health Status of College Students in China During COVID-19 Pandemic

10.21203/rs.3.rs-141892/v1 ◽

2021 ◽

Author(s):

Xiangzhi Jing ◽

Hongling Meng ◽

Yuping Li ◽

Lingeng Lu ◽

yongcheng yao

Keyword(s):

College Students ◽

Emotional Intelligence ◽

Health Status ◽

Coping Style ◽

Online Survey ◽

Psychological Capital ◽

Psychological State ◽

Measurement Scale ◽

Health Measurement ◽

Self Rated Health

Abstract Objective To explore the relationship between the self-reported health status, emotional coping style, emotional intelligence and positive psychological state of college students during the COVID-19 pandemic. Methods The questionnaires of Self-rated Health Measurement Scale (SRHMS), Emotional Intelligence Scale (EIS), Psychological Capital Questionnaire (PCQ), Simplified Coping Style Questionnaire (SCSQ)were used for online survey. The study included 367 undergraduates. Results Male undergraduates had significantly higher psychological capital scores than female (P < 0.05), and those without siblings had significantly higher emotional intelligence and psychological capital scores than those with (P < 0.05). The students from urban had significantly higher emotional intelligence scores than those from rural (P < 0.05). Students who spent less than 3 hours online per day had significantly higher self-rated health scores than those spending 6 hours online per day (P < 0.05), and those who spent 3–6 hours online per day was significantly higher psychological capital scores than those who spent more than 6 hours online per day (P < 0.05). The interaction between emotional intelligence, psychological capital and coping styles was statistically significant (β=-0.045,P < 0.05) in health status with coping style ranking the top (β = 21.277). Conclusion: Sex, having siblings or not, birth place and online time per day affected health status, emotional intelligence, and psychological capital in undergraduate students. Coping style is a main positive factor that affects health, which was modified by emotional intelligence and psychological capital. In this pandemic emergency, positive coping style with optimistic emotional perception and understanding is an important measure against the pandemic-induced health problem.

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KETERIKATAN KARYAWAN DIPENGARUHI OLEH KECERDASAN EMOSIONAL DAN MODAL PSIKOLOGIS (Studi Empiris: PT. Fajar Lestari Sejati, Jakarta)

National Conference of Creative Industry ◽

10.30813/ncci.v0i0.1270 ◽

2018 ◽

Author(s):

Thennia Sari ◽

Henilia Yulita

Keyword(s):

Emotional Intelligence ◽

Employee Engagement ◽

Psychological Capital ◽

A Value ◽

The Subject

<pre>This study was conducted with the subject of the employees at PT. FAJAR LESTARI SEJATI, Jakarta which is located at JL. Daan Mogot km 12.8 comp. Daan Mogot Prima kav 3 no 2 West Jakarta 11740. This study aims to determine the influence of the influence of emotional intelligence and psychological capital on employee engagement in PT. Really true fajar, Jakarta. In this research explain whether there is influence of emotional intelligence and psychological capital to employee's attachment with sample used is 99 employees of PT. Fajar Lestari Sejati, Jakarta. To analyze the data using SPSS version 23.0 for windows. Based on the results of the analysis shows that emotional intelligence style (X1) has an influence on employee's (Y) attachment with a value of 0.000; psychological capital (X2) has an effect on employee engagement (Y) with a value of 0.024; emotional intelligence and psychological capital affect simultaneously to employee engagement with a 0.000 significance.</pre> Keywords: Emotional intelligence, psychological capital, employee engagement

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