scholarly journals The Social Welfare Service Delivery System to Reinforce Sustainable Social Participation

2019 ◽  
Vol 8 (9) ◽  
pp. 258 ◽  
Author(s):  
Mikyoung Lee ◽  
Marko Majer ◽  
Boyoung Kim
Keyword(s):  
Service Delivery ◽  
Social Welfare ◽  
Social Services ◽  
Delivery System ◽  
Population Aging ◽  
Leisure Activities ◽  
Vulnerable Groups ◽  
Service Delivery System ◽  
Welfare Service ◽  
Social Welfare Services

Structural social changes and population aging are emerging as important policy issues in many countries around the world. In particular, although early retirees aged 50 or older are left behind from social welfare services and suffer from worsening social problems, policies have often only focused on elderly people aged 65 or older and vulnerable groups. Based on the theory of a welfare service delivery system, the present study analyzed the case of the Seoul 50 Plus Project in South Korea, which was established to enhance service professionalism and integrate various services to keep up with a changing environment, considering four factors: ‘integration’, ‘accessibility’, ‘systematic function distribution’, and ‘participation’. The case analysis revealed that interconnected service content, which can improve leisure activities, hobbies, and self-development, is very important along with job creation from social services to the 50 plus generation.

scholarly journals Critical Factors Affecting Sustainable Success of Social Service Systems

2019 ◽  
Vol 5 (4) ◽  
pp. 77
Author(s):  
Mikyoung Lee ◽  
Marko Majer ◽  
Boyoung Kim
Keyword(s):  
Service Delivery ◽  
Social Services ◽  
Delivery System ◽  
Social Service ◽  
Service System ◽  
Service Delivery System ◽  
Critical Factors ◽  
Operation Method ◽  
The Social ◽  
Social Service System

Increasing demand for various social services in accordance with the global social change in time requires a systematic and efficient system based on a user-oriented policy operation method beyond an administrative operation method of social services. Therefore, this study aimed to present a specific direction for the development of the social service system by empirically deriving and discussing the critical factors that can lead to sustainable success of the social service system. To this end, 12 factors in 3 areas were critically analyzed through a questionnaire survey and analysis on the basis of the Analytic Hierarchy Process (AHP) method for the social service workers and users of the 50 Plus Foundation, an organization that helps the elderly in Seoul to continue their social participation. The analysis results confirmed that the service delivery system was the most important factor among the service delivery system, service administration, and service network, and, in particular, factors for users’ active system access, such as accessibility and participation possibility, were the most influential factors for sustainable success of the social service system. Ultimately, unlike in the past, system development and direction should be sought by considering service users rather than a one-sided policy approach of the government for the development and operation of the social service system.

Faith-Based Agencies and Social Work

2013 ◽  
Author(s):  
Stephanie Clintonia Boddie
Keyword(s):  
Social Work ◽  
Service Delivery ◽  
Social Services ◽  
Delivery System ◽  
Financial Support ◽  
Service Delivery System ◽  
Government Services ◽  
Faith Based ◽  
History Of ◽  
The U.S

This entry presents the history of faith-based services, demonstrating that they are a long-standing component of the U.S. service delivery system. Recently, the reduction in financial support of some government social services and growing skepticism about the effectiveness of government services have led to an expansion in interest and sometimes in financial support of faith-based services. At present, faith-based services are delivered in formal agencies with varying ties to government, and also in many congregations.

scholarly journals Assessing Social Welfare Department Service Delivery System towards Vulnerable and Disadvantages Group in Malaysia: Case Study of Perak

2015 ◽  
Vol 28 ◽  
pp. 418-426
Author(s):  
Mariana Mohamed Osman ◽  
Nurul Izzati M. Bakri ◽  
Syahriah Bachok ◽  
Mansor Ibrahim ◽  
Mohd Zin Mohamed
Keyword(s):  
Service Delivery ◽  
Social Welfare ◽  
Delivery System ◽  
Service Delivery System ◽  
Welfare Department

Pengaruh Service Delivery System Terhadap Loyalitas Nasabah Penabung Suatu Survey Pada Bank Rakyat Indonesia Cabang Palembang)

2018 ◽  
Vol 16 (2) ◽  
pp. 90
Author(s):  
Rohmial Rohmial
Keyword(s):  
Service Delivery ◽  
Delivery System ◽  
Customer Loyalty ◽  
Simple Random Sampling ◽  
Matrix Analysis ◽  
Survey Method ◽  
Service Delivery System ◽  
Physical Support ◽  
Dependent Variables ◽  
Contact Personnel

The objective of this study are : 1) the application of service delivery system that can be applied by Bank Goveerment in Palembang, 2) the influence of physical support on customers, 3) the influence of contact personnel on loyalty of the customers of Bank Goverment in Palembang, 4) the influence of service delivery system on customer loyalty at Bank Goverment in Palembang. This study is done by survey method so as to describe the response from respondents. The samples are taken by using simple random sampling with 100 respondents. The instruments are observation, quesionares and interview, the data analysis is done by using descriptive and matrix analysis. The results of this research shows that all independent variables (physical support and contact personnel) significantly and positively influence the dependent variables (loyalty of the customers).

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