scholarly journals Towards Sustainable Collaborative Logistics Using Specialist Planning Algorithms and a Gain-Sharing Business Model: A UK Case Study

2020 ◽  
Vol 12 (16) ◽  
pp. 6627
Author(s):  
Alix Vargas ◽  
Carmen Fuster ◽  
David Corne
Keyword(s):  
Business Model ◽  
Service Providers ◽  
Environmental Benefits ◽  
Gain Sharing ◽  
Profit Margins ◽  
Logistics Service ◽  
Freight Logistics ◽  
Logistics Service Providers ◽  
Collaborative Logistics

This paper introduces the FreightShare Lab Platform (FSLP) and its embedded business model, aiming to facilitate and encourage horizontal collaboration in freight logistics. The idea of the FSLP is to create collaborating clusters of freight operators, and corresponding collaborative operational plans, via specialised decision support algorithms and multi-fleet optimisation. Further, a gain-sharing business model embedded within the FSLP algorithms ensures that participants, mainly logistics service providers and freight operators, can retain their own profit margins and fairly share the efficiency gains from collaboration. A case study is presented, centred on a large UK freight operator, to evaluate the key FSLP algorithms in a realistic context. The results evidence the potential for significant financial and environmental benefits for industry and society.

scholarly journals The maturity of rail freight logistics service providers in Brazil

Production ◽  
2015 ◽  
Vol 26 (2) ◽  
pp. 359-372
Author(s):  
Adauto Farias Bueno ◽  
Luciana Hazin Alencar
Keyword(s):  
Service Providers ◽  
Rail Freight ◽  
Logistics Service ◽  
Freight Logistics ◽  
Logistics Service Providers

scholarly journals RATIONALIZING TRANSPORTATIONS SERVICE: A CASE STUDY ON THE STANDARDIZATION OF LOGISTICS SERVICE PROVIDERS

2016 ◽  
Vol 7 (5) ◽  
pp. 678-698
Author(s):  
Clayton de Oliveira Pires ◽  
Leonardo Botossi Ciomini ◽  
Leonardo Gaifato Leite
Keyword(s):  
Service Providers ◽  
Logistics Service ◽  
Logistics Service Providers

Study of sustainability issues in an Indian logistics service provider: SAP-LAP approach

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anchal Gupta ◽  
Rajesh Kumar Singh
Keyword(s):  
Service Providers ◽  
Sustainable Practices ◽  
Content Type ◽  
Sustainability Index ◽  
Secondary Sources ◽  
Logistics Service ◽  
Sustainable Performance ◽  
Logistics Service Providers ◽  
Case Organization

PurposeThe purpose of this study is to analyze sustainability issues in the context of logistics service providers (LSPs) and to evaluate the sustainability index of an LSP in the Indian scenario.Design/methodology/approachThe case study method is used to understand the sustainability issues of an Indian LSP. The situation–actor–process (SAP) and learning–action–performance (LAP) framework has been applied to critically examine the sustainability issues of the case organization. The information about the case study is collected from both primary and secondary sources, and a detailed analysis of different sustainability issues in the context of an Indian case has been done. The sustainability index for the case organization has been also evaluated.FindingsIt can be observed from the in-depth case analysis that LSPs have started making use of green practices for long-term sustainability, but adoption is very slow in developing countries such as India. Based on SAP-LAP analysis of an Indian LSP, suitable actions are recommended for improving the performance of LSPs.Practical implicationsAdoption of sustainable practices by LSPs can lead to sustainable performance. Sustainability index can assist LSPs to benchmark their sustainability performance to meet the market requirements.Originality/valueThe novelty of this study is to analyze the issues related to implementation of sustainable practices in an Indian LSP through SAP-LAP framework. It also illustrates the evaluation of sustainability index.

scholarly journals Toward a Multi-Sided Model of Service Quality for Logistics Service Providers

2020 ◽  
Vol 10 (4) ◽  
pp. 79
Author(s):  
Philipp Wetzel ◽  
Erik Hofmann
Keyword(s):  
Service Quality ◽  
Service Providers ◽  
Quality Model ◽  
Business Context ◽  
Study Approach ◽  
Logistics Service ◽  
Logistics Service Providers ◽  
Business To Consumer ◽  
Business To Business

The aim of this research was to identify quality discrepancies in the existing service offerings of logistics service providers (LSPs). A multi-sided model of service quality (SERVQUAL) highlighting existing gaps in service provision was developed. A qualitative case study approach was employed, and the data were analyzed via a pattern-matching technique. The contribution to the literature is twofold. First, the study transferred the original service quality model developed in the 1980s from a business-to-consumer context to a business-to-business context that is specific to LSPs. Second, the results provide a means of closing the identified service quality gaps arising in an LSP context. Two internal gaps were found: non-homogeneous expectations between the sales and operations departments, and a communication and knowledge gap between these two entities. The three external gaps between LSPs and customers are a loyalty and corporate brand image gap, an innovation and information technology gap and an information asymmetry gap.

A Case Study of Singapore as a Logistics Cluster

2012 ◽  
pp. 1-35
Author(s):  
Rahul Krishnan ◽  
Anvita Desai ◽  
Han Vu Tran Ngoc ◽  
Nazia Tarannum ◽  
Tien Phan
Keyword(s):  
Competitive Advantage ◽  
High Efficiency ◽  
Service Providers ◽  
Industrial Clusters ◽  
Future Prospects ◽  
Logistics Industry ◽  
Logistics Service ◽  
Logistics Service Providers ◽  
Suitable Environment

Industrial Clusters tend to grow in locations where there is a suitable environment that give them a competitive advantage over other places. Logistics industry typically develops as a cluster around ports with high efficiency. Over the years, Singapore has evolved as a logistics cluster, with the presence of the world’s top 3PL companies choosing to operate therein. Moreover, a number of countries are developing their infrastructure to attract international logistics service providers here. This case examines the future prospects of Singapore as a logistics hub.

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