Contribution of Customer Orientation to Emotional Labor and Customer-Related Social Stressors in School Foodservice Employees -Focus on Daegu and Gyeongbuk Provinces-

Journal of the Korean Society of Food Science and Nutrition ◽

10.3746/jkfn.2016.45.11.1673 ◽

2016 ◽

Vol 45 (11) ◽

pp. 1673-1680 ◽

Author(s):

Kyung-A Lee ◽

Chang-Goo Heo

Keyword(s):

Emotional Labor ◽

Customer Orientation ◽

Social Stressors ◽

School Foodservice ◽

Foodservice Employees

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Study on Relations among Emotional Labor, Burnout, Engagement and Customer Orientation of High School Foodservice Employees in Busan Area

Korean Journal of Food and Cookery Science ◽

10.9724/kfcs.2015.31.3.370 ◽

2015 ◽

Vol 31 (3) ◽

pp. 370-377 ◽

Author(s):

Kyung-A Lee ◽

Eun-Soon Lyu

Keyword(s):

High School ◽

Emotional Labor ◽

Customer Orientation ◽

School Foodservice ◽

Foodservice Employees

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Contribution of Emotional Labor to Burnout and Work Engagement of School Foodservice Employees in Daegu and Gyeongbuk Province

Journal of the Korean Society of Food Science and Nutrition ◽

10.3746/jkfn.2015.44.4.610 ◽

2015 ◽

Vol 44 (4) ◽

pp. 610-618 ◽

Author(s):

Chang-Goo Heo ◽

Kyung-A Lee

Keyword(s):

Work Engagement ◽

Emotional Labor ◽

School Foodservice ◽

Foodservice Employees

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Contribution of Emotional Labor and Organizational Commitment to Turnover Intention and Customer Orientation of School Foodservice Dietitian in the Busan Area

Korean Journal of Food and Cookery Science ◽

10.9724/kfcs.2017.33.1.104 ◽

2017 ◽

Vol 33 (1) ◽

pp. 104-112

Author(s):

Kyung-A Lee ◽

Eun-Soon Lyu

Keyword(s):

Organizational Commitment ◽

Emotional Labor ◽

Turnover Intention ◽

Customer Orientation ◽

School Foodservice

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The Management of Contact Person as Emotional Labor : Based on Self-Determination Theory and Customer Orientation

JOURNAL OF KOREAN MARKETING ASSOCIATION ◽

10.15830/kmr.2014.29.5.77 ◽

2014 ◽

Vol 29 (5) ◽

pp. 77 ◽

Author(s):

In-Soo Jeon ◽

Jae-Min You

Keyword(s):

Emotional Labor ◽

Customer Orientation ◽

Self Determination Theory ◽

Self Determination ◽

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The Effects of Customer Orientation of Convention Industry Employees on Emotional Labor and Job Satisfaction : Focusing on the Mediating Effect of Emotional Labor

Journal & Article Management System ◽

10.31927/asec.14.4.19 ◽

2018 ◽

Vol 14 (1) ◽

pp. 349-365

Author(s):

Yitae Kim ◽

Jiyoung Jung ◽

Sejun Lee

Keyword(s):

Job Satisfaction ◽

Emotional Labor ◽

Customer Orientation ◽

Mediating Effect ◽

Convention Industry

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Actual Conditions and Perception of Safety Accidents by School Foodservice Employees in Chungbuk

Journal of the Korean Society of Food Science and Nutrition ◽

10.3746/jkfn.2014.43.10.1594 ◽

2014 ◽

Vol 43 (10) ◽

pp. 1594-1606 ◽

Author(s):

Hyun A Cho ◽

Young Eun Lee ◽

Eun Hye Park

Keyword(s):

School Foodservice ◽

Perception Of Safety ◽

Foodservice Employees

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Analysis of Relationship between Sanitary Knowledge and Sanitary Management Performance of School Foodservice Employees in Gyeongnam

Journal of the Korean Society of Food Science and Nutrition ◽

10.3746/jkfn.2013.42.7.1139 ◽

2013 ◽

Vol 42 (7) ◽

pp. 1139-1147 ◽

Author(s):

Jeong-Mi An ◽

Hyun-Ah Kim

Keyword(s):

Management Performance ◽

School Foodservice ◽

Foodservice Employees

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The Organization Commitment and Perception of Human Resource Management by Employment Types of School Foodservice Employees

Journal of the Korean Society of Food Science and Nutrition ◽

10.3746/jkfn.2014.43.1.162 ◽

2014 ◽

Vol 43 (1) ◽

pp. 162-171 ◽

Author(s):

Ok Lee ◽

Minju Cho ◽

Hyeja Chang

Keyword(s):

Resource Management ◽

Human Resource Management ◽

Human Resource ◽

Organization Commitment ◽

School Foodservice ◽

Foodservice Employees ◽

Employment Types

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A study on the influence between emotional labor, customer orientation, and emotional intelligence of flight attendants

International Journal of Tourism and Hospitality Research ◽

10.21298/ijthr.2016.06.30.6.167 ◽

2016 ◽

Vol 30 (6) ◽

pp. 167

Author(s):

Sue-Youn Han ◽

Yu-Kyoung Kim

Keyword(s):

Emotional Intelligence ◽

Emotional Labor ◽

Customer Orientation ◽

Flight Attendants

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A Study on the Structural Relationship between Social Capital and Emotional Labor, Job Stress, Job Satisfaction and Customer Orientation

Journal of Distribution and Management Research ◽

10.17961/jdmr.21.5.201810.131 ◽

2018 ◽

Vol 21 (5) ◽

pp. 131-140

Author(s):

Chung, Jae Yup ◽

Sung-Yong Ryu ◽

Young Kim

Keyword(s):

Job Satisfaction ◽

Social Capital ◽

Emotional Labor ◽

Customer Orientation ◽

Structural Relationship

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