scholarly journals A CROSS-PLATFORM MARKET STRUCTURE ANALYSIS METHOD USING ONLINE PRODUCT REVIEWS

2021 ◽  
Vol 27 (5) ◽  
pp. 992-1018
Author(s):  
Gang Kou ◽  
Pei Yang ◽  
Yi Peng ◽  
Hui Xiao ◽  
Feng Xiao ◽  
...  

Studies have shown that online product reviews can indicate the position of a competitive brand. Even though reviews on different platforms may express different opinions, most studies are based on only one platform. This may lead to an inaccurate analysis of market structure. To solve this problem, we develop a novel market structure analysis based on multi-attribute group decision-making which can integrate reviews from different platforms. Multiple platforms more comprehensively reflect the market than single platforms do. To verify the effectiveness of the proposed method, we conduct a case study of mobile phone reviews across three top e-commerce platforms in China. In addition, we propose a process to generate priorities for product-attribute improvements using a cross-platform market structure analysis method. Our experiments demonstrate the effectiveness of the proposed method.

2019 ◽  
Vol 5 (1) ◽  
pp. 38-49 ◽  
Author(s):  
B. K. Handoyo ◽  
M. R. Mashudi ◽  
H. P. Ipung

Current supply chain methods are having difficulties in resolving problems arising from the lack of trust in supply chains. The root reason lies in two challenges brought to the traditional mechanism: self-interests of supply chain members and information asymmetry in production processes. Blockchain is a promising technology to address these problems. The key objective of this paper is to present qualitative analysis for blockchain in supply chain as the decision-making framework to implement this new technology. The analysis method used Val IT business case framework, validated by the expert judgements. The further study needs to be elaborated by either the existing organization that use blockchain or assessment by the organization that will use blockchain to improve their supply chain management.


1981 ◽  
Vol 45 (3) ◽  
pp. 38 ◽  
Author(s):  
Rajendra K. Srivastava ◽  
Robert P. Leone ◽  
Allan D. Shocker

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