Implementing Social Media in Crisis Response Using Knowledge Management

2012 ◽  
pp. 216-228 ◽  
Author(s):  
Murray E. Jennex
Keyword(s):  
Social Media ◽  
Knowledge Management ◽  
Environmental Conditions ◽  
Management Strategy ◽  
Crisis Response ◽  
Knowledge Management Strategy ◽  
Use Of Knowledge

Social media is being used by individuals during a crisis to alert rescuers to their location, status others on their condition or on environmental conditions, warn of issues, and so forth. However, organizations have been slower to adopt social media for crisis response. This paper explores issues affecting social media adoption by organizations for crisis response and proposes the use of knowledge management strategy as a process for mitigating these issues and guiding organizations in adopting social media into their crisis response plans.

Implementing Social Media in Crisis Response Using Knowledge Management

2010 ◽  
Vol 2 (4) ◽  
pp. 20-32 ◽  
Author(s):  
Murray E. Jennex
Keyword(s):  
Social Media ◽  
Knowledge Management ◽  
Environmental Conditions ◽  
Management Strategy ◽  
Crisis Response ◽  
Knowledge Management Strategy ◽  
Use Of Knowledge

Social media is being used by individuals during a crisis to alert rescuers to their location, status others on their condition or on environmental conditions, warn of issues, and so forth. However, organizations have been slower to adopt social media for crisis response. This paper explores issues affecting social media adoption by organizations for crisis response and proposes the use of knowledge management strategy as a process for mitigating these issues and guiding organizations in adopting social media into their crisis response plans.

scholarly journals Developing an intranet towards knowledge sharing: A practitioner-based inquiry

2008 ◽  
Vol 10 (1) ◽  
Author(s):  
U. R. Averweg
Keyword(s):  
South Africa ◽  
Knowledge Management ◽  
Knowledge Sharing ◽  
Management Strategy ◽  
Mixed Methodology ◽  
Knowledge Management Strategy ◽  
Technology Infrastructure ◽  
Large Organization ◽  
Use Of Knowledge ◽  
Selection Of

The intranet is a common feature in many organizations. With the increasing use of a technology infrastructure in organizations, there is a continued challenge for employees in an organization to contribute their knowledge willingly and to make use of knowledge sharing with other employees. Intranets are well-suited for use as a strategic tool in knowledge sharing due to their ability to support the distribution, connectivity and publishing of data and information. Intranets should be seen as integral to an organization’s knowledge management strategy and should be tailored to suit and enhance an organization’s knowledge-sharing activities. The question arises: To what extent does an organization’s existing intranet facilitate knowledge sharing? From a practitioner-based inquiry perspective, this question was explored by the selection of a large organization – eThekwini Municipality, Durban, South Africa – as the field of application. Derived from a mixed methodology approach, the results of a survey are presented. It is suggested that encouragement be given for more practitioner-based inquiry research.

A Tour of a Successful Knowledge Management Strategy

2002 ◽  
Vol 54 (11) ◽  
pp. 33-34 ◽  
Author(s):  
Michael Behounek ◽  
Mary Rose Martinez
Keyword(s):  
Knowledge Management ◽  
Management Strategy ◽  
Knowledge Management Strategy
Sign in / Sign up

Export Citation Format

Share Document