Examining the Role of Stakeholder’s in Adopting Enterprise Application Integration Technologies in Local Government Domain

The realisation of innovative technological transformation in providing electronic services (e-Services) has often been associated with the presence of a number of prime stakeholders who perform their requisite functions in the organisation. In context of this research, the authors examine the potential role of key stakeholders involved in the Enterprise Application Integration (EAI) adoption process. Literature exemplifies that EAI technologies are large, comprehensive solutions that are complex to adopt and manage. Similar to adopting other technologies, there are several stakeholders involved with adopting EAI solutions, each with specific domain knowledge and expertise that are crucial to the success of EAI projects. In this regard, it would be judicious to give greater contemplation to research examining the role of stakeholders in the EAI adoption process in Local Government Authorities (LGAs). This paper applies concepts of the stakeholder theory to analyse the importance of stakeholders during the EAI adoption process with regards to EAI adoption factors. To conduct this research, the authors follow a qualitative multiple case study approach. Empirical findings highlight that each stakeholder involved in the EAI adoption process has a significant role utilising their expertise by contributing towards the success of EAI projects.

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Integrating IT Infrastructures in the Public Domain

Public Sector Reform Using Information Technologies ◽

10.4018/978-1-60960-839-2.ch019 ◽

2013 ◽

pp. 349-371

Author(s):

Muhammad M. Kamal

Keyword(s):

Information Technology ◽

Information Systems ◽

Local Government ◽

Success Factors ◽

Public Domain ◽

Enterprise Application Integration ◽

Application Integration ◽

The Public ◽

Enterprise Application ◽

Critical Success

Keywords: Local Government Authorities, Enterprise Application Integration, Critical Success Factors, Information Technology, Information Systems.

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Integration of IT Applications in Local Government Computer Systems

Applied Mechanics and Materials ◽

10.4028/www.scientific.net/amm.795.84 ◽

2015 ◽

Vol 795 ◽

pp. 84-91

Author(s):

Janusz Grabara ◽

Vladimir Modrak ◽

Mircea Bunaciu ◽

Roman Streltov

Keyword(s):

Local Government ◽

Literature Review ◽

Enterprise Application Integration ◽

Document Management ◽

Application Integration ◽

Embedded Computing ◽

Enterprise Application ◽

System A ◽

Document Management System ◽

It Applications

Integration of IT applications in companies has always been a hot topic in recent years, leading to the creation of a new working style in the software: Enterprise Application Integration. To present the essence and very detailed image of this, is a main purpose of the paper. After a literature review, authors have described a chosen system, which is being used by the local government entities. The first part of the article traces the evolution of embedded computing applications management companies and the problems that were inevitable faced during the integration efforts. Then, in the article, the infrastructure of EAI is presented, with the detailed description of its: Front, Back, Middle and Web Office areas. In the practical part of the article the structure of Romanian Local Government is presented. And the last of part of the article is derived to Document Management System – a system used in local government authorities. The summary contains authors’ own considerations and conclusions.

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Introduction to the Special Section: The Role of Semantic Web Services in Enterprise Application Integration and E-Commerce

International Journal of Electronic Commerce ◽

10.1080/10864415.2005.11044330 ◽

2005 ◽

Vol 9 (2) ◽

pp. 7-10 ◽

Cited By ~ 2

Author(s):

Christoph Bussler ◽

Dieter Fensel ◽

Norman M. Sadeh

Keyword(s):

Web Services ◽

Semantic Web ◽

Special Section ◽

Enterprise Application Integration ◽

Semantic Web Services ◽

Application Integration ◽

Enterprise Application

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Investigating Enterprise Application Integration Adoption in the Local Government Authorities

Handbook of Research on Strategies for Local E-Government Adoption and Implementation ◽

10.4018/978-1-60566-282-4.ch035 ◽

2009 ◽

pp. 661-685 ◽

Cited By ~ 1

Author(s):

Muhammad Mustafa Kamal ◽

M. Themistocleous

Keyword(s):

Decision Making ◽

Local Government ◽

Enterprise Application Integration ◽

Public Healthcare ◽

Decision Making Process ◽

Application Integration ◽

Healthcare Organizations ◽

Enterprise Application ◽

Support Organizations ◽

Private And Public

Literature indicates that Local Government Authorities (LGAs) have problems in meeting citizens’ demands. This may be attributed to the limitations of LGAs Information Technology (IT) infrastructures that are not integrated and do not deliver end-to-end integrated services. Enterprise Application Integration (EAI) has emerged to support organizations to integrate their IT infrastructures and deliver a high quality of services. Despite the fact that many other private and public (healthcare) organizations have adopted EAI, its application in LGAs is limited. For this reason, LGAs need to realise the importance of EAI and speed up their decision-making process to adopt it. Thus, further research is required to support the decision-making process in LGAs for EAI adoption. The applicability and validity of the existing EAI adoption models in LGAs is arguable and under research, as these models were proposed to support the decision-making process in other sectors and not in LGAs. The reason is that there are differences indicating that the factors that influence the decision-making process for EAI adoption differ from one type of organization to the other, depending among others on the nature, and the size (e.g. one set of factors is used to support EAI adoption in SMEs and another in large organizations). Therefore, the authors demonstrate that it is of high importance to investigate this area within LGAs and result in research that contributes towards successful EAI adoption in LGAs.

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