Evidence-Based HR-Mediated Innovative Quality Management Practices

2014 ◽  
pp. 464-478 ◽  
Author(s):  
Dipak Kumar Bhattacharyya
Keyword(s):  
Quality Improvement ◽  
Cross Sections ◽  
Continuous Quality Improvement ◽  
Management Practices ◽  
Export Markets ◽  
Hr Practices ◽  
Continuous Quality ◽  
Business Results ◽  
Improvement Strategies ◽  
Competitive Economy

To achieve excellence in quality is now the top priority of organizations across the globe. From conformance to standards, quality has now transcended to customer satisfaction. While many have established continuous quality improvement tools, there is not much evidence on innovation- and creativity-backed quality pursuits of organizations. To ensure innovative and creative quality improvement, organizations are required to embrace various Human Resource Management (HRM) practices. Such HR practices hand help organizations to involve all cross-sections of employees in achieving excellence through continuous quality improvement and at the same time lend support to institutionalizing the culture of innovation and creativity. This chapter investigates the innovative quality improvement strategies of two SMEs in India, which helped them in achieving business results even in a competitive economy. Both the organizations have substantial stake in the domestic and export markets. Both the organizations, despite their less competitive pay and benefits compared to other domestic and international level competitors, through their excellent HR practices, could successfully institutionalize innovative and creative quality improvement culture.

THE EFFECTIVENESS OF SUPPLY CHAIN MANAGEMENT PRACTICES ON MANUFACTURING MICRO, SMALL AND MEDIUM ENTERPRISES (MSME) IN LUSAKA: A CASE OF MANDEVU AND KALINGALINGA MARKETS

2021 ◽  
Vol 1 (1) ◽  
pp. 1-21
Author(s):  
Jeffrina Demberere ◽  
Richard Mwale Kasongo
Keyword(s):  
Supply Chain ◽  
Quality Improvement ◽  
Supply Chain Management ◽  
Information Sharing ◽  
Continuous Quality Improvement ◽  
Management Practices ◽  
Chain Management ◽  
Continuous Quality ◽  
Medium Enterprises

Purpose: The purpose of this study was to find out the state of supply chain management within MSME’s in Zambia by investigating the Supply Chain Management (SCM) practices, its benefits and challenges using some selected manufacturing micro, small-medium enterprises in Mandevu and Kalingalinga markets of Lusaka. Methodology: The study used descriptive research design and chose questionnaire as the tool for data collection. Purposive sampling technique was employed to obtain information from both the management and staff of the MSMEs. One hundred (100) questionnaires were distributed to the respondents. The obtained data were then analysed using the descriptive method. Results: The study found out that the manufacturing MSME sector appreciates good supply chain management practices, but does not practise it. The study discovered that the sector has not established long term relationships with its customers and suppliers. The sector was found to face several challenges which threaten its long term growth and survival, the most worrying challenges being the lack of financial resources, failure to practice continuous quality improvement, low integration of process technologies and forecasting challenges. The study also revealed that when implemented SCM practices deliver a number of benefits to the MSMEs. For example, increased response to the customer, cost-cutting on service delivery, improved information sharing and improved capacity to offer after-sale services.  It is evident that MSMEs would perform well if supply chain management activities are improved. This, however, can be accomplished, if the MSMEs engage in strategic partnerships, customer relationship, high level of information sharing, information quality, as well as continuous quality improvement. Unique contribution to theory, practice and policy: The study could be replicated in other industry sectors of the economy and also in other developing countries to help build on the body of knowledge.

Pelaksanaan Continuous Quality Improvement(CQI) dalam Kalangan Pensyarah di Kolej Kemahiran Tinggi Mar

2020 ◽  
Vol 5 (2) ◽  
Author(s):  
Lyssa Daud ◽  
◽  
Faizal Amin Nur Yunus ◽  
Mohd Bekri Rahim ◽  
Mohd. Zulfadli Rozali ◽  
...  
Keyword(s):  
Quality Improvement ◽  
Continuous Quality Improvement ◽  
Continuous Quality

scholarly journals Tracking metrics that matter for scaling up employment outcomes

2021 ◽  
pp. 1-6
Author(s):  
Alberto Migliore ◽  
John Butterworth ◽  
Jeannine Pavlak ◽  
Michael Patrick ◽  
Stephen Aalto
Keyword(s):  
Quality Improvement ◽  
Continuous Quality Improvement ◽  
Service Providers ◽  
Scaling Up ◽  
Employment Outcomes ◽  
Job Seekers ◽  
Continuous Quality ◽  
Employment Supports ◽  
Employment Programs ◽  
Improved Methods

BACKGROUND: Supporting employment consultants in their work with job seekers is critical for increasing the employment outcomes of people with disabilities. OBJECTIVE: To better understand how to leverage data for supporting employment consultants, including what metrics to track, what to do with the data, and what can be improved. METHODS: A panel of three directors of employment programs addressed these questions as part of the Association of People Supporting Employment First (APSE) 2020 conference. RESULTS: Most employment service providers collect data for billing and compliance reporting. Innovative providers leverage data for quality improvement. CONCLUSIONS: Tracking metrics designed specifically for monitoring the implementation of effective employment supports is key for leveraging data for continuous quality improvement and thus improving job seekers’ employment outcomes.

Implementing Continuous Quality Improvement in an Integrated Community Urology Practice: Lessons Learned

Urology ◽  
2021 ◽  
Author(s):  
Franklin Gaylis ◽  
Ryan Nasseri ◽  
Amirali Salmasi ◽  
Christopher Anderson ◽  
Sarah Mohedin ◽  
...  
Keyword(s):  
Quality Improvement ◽  
Continuous Quality Improvement ◽  
Lessons Learned ◽  
Continuous Quality

Setting the standard for healthy eating: Continuous quality improvement for health promotion at Nova Scotia Health

2020 ◽  
Vol 34 (1) ◽  
pp. 49-55
Author(s):  
Laura J. Kennedy ◽  
Nathan G. A. Taylor ◽  
Taylor Nicholson ◽  
Emily Jago ◽  
Brenda L. MacDonald ◽  
...  
Keyword(s):  
Health Promotion ◽  
Quality Improvement ◽  
Nova Scotia ◽  
Healthy Eating ◽  
Continuous Quality Improvement ◽  
Healthcare Organizations ◽  
Quality Improvement Process ◽  
Continuous Quality ◽  
The Status ◽  
Collaborative Efforts

Healthcare organizations engage in continuous quality improvement to improve performance and value-for-performance, but the pathway to change is often rooted in challenging the way things are “normally” done. In an effort to propel system-wide change to support healthy eating, Nova Scotia Health developed and implemented a healthy eating policy as a benchmark to create a food environment supportive of health. This article describes the healthy eating policy and its role as a benchmark in the quality improvement process. The policy, rooted in health promotion, sets a standard for healthy eating and applies to stakeholders both inside and outside of health. We explain how the policy offers nutrition but also cultural benchmarks around healthy eating, bringing practitioners throughout Nova Scotia Health together and sustaining collaborative efforts to improve upon the status quo.

Sign in / Sign up

Export Citation Format

Share Document