Strategic Learning for Agile Maneuvering in High Technology SMEs

2014 ◽  
pp. 55-76
Author(s):  
Charlotta A. Sirén ◽  
Marko Kohtamäki
Keyword(s):  
Success Factors ◽  
High Technology ◽  
Leadership Teams ◽  
Illustrative Case ◽  
Strategic Learning ◽  
It Industry ◽  
Case Examples ◽  
Learning Framework ◽  
Software Companies ◽  
Core Capabilities

This chapter illustrates four interrelated strategic learning processes, namely knowledge creation, dissemination, interpretation, and implementation, that are critical in ensuring the effective and rapid renewal of the core capabilities of technology-based small and medium-sized enterprises (SMEs). Based on a cluster analysis of 182 Finnish software companies and information from illustrative case examples, the chapter highlights success factors related to strategic learning practices necessary for survival and prosperity in the highly dynamic IT industry. By offering a consistent strategic learning framework and multiple practical examples, the chapter provides SME leadership teams with practical suggestions to facilitate strategic learning. In addition, the chapter considers learning traps that prevent firms from renewing their capabilities and highlights practices to avoid those traps to facilitate strategic learning in technology-based SMEs.

Strategic Learning for Agile Maneuvering in High Technology SMEs

2017 ◽  
pp. 709-731
Author(s):  
Charlotta A. Sirén ◽  
Marko Kohtamäki
Keyword(s):  
Success Factors ◽  
High Technology ◽  
Leadership Teams ◽  
Illustrative Case ◽  
Strategic Learning ◽  
It Industry ◽  
Case Examples ◽  
Learning Framework ◽  
Software Companies ◽  
Core Capabilities

This chapter illustrates four interrelated strategic learning processes, namely knowledge creation, dissemination, interpretation, and implementation, that are critical in ensuring the effective and rapid renewal of the core capabilities of technology-based small and medium-sized enterprises (SMEs). Based on a cluster analysis of 182 Finnish software companies and information from illustrative case examples, the chapter highlights success factors related to strategic learning practices necessary for survival and prosperity in the highly dynamic IT industry. By offering a consistent strategic learning framework and multiple practical examples, the chapter provides SME leadership teams with practical suggestions to facilitate strategic learning. In addition, the chapter considers learning traps that prevent firms from renewing their capabilities and highlights practices to avoid those traps to facilitate strategic learning in technology-based SMEs.

Snapshot of Personnel Productivity Assessment in Indian IT Industry

2012 ◽  
pp. 220-234
Author(s):  
Thamaraiselvan Natarajan ◽  
Saraswathy R. Aravinda Rajah ◽  
Sivagnanasundaram Manikavasagam
Keyword(s):  
Illustrative Case ◽  
It Industry ◽  
Productivity Measurement ◽  
Effective Measure ◽  
Case Examples ◽  
Common Criteria ◽  
Training Programmes ◽  
The Cost ◽  
Work Done ◽  
Productivity Assessment

Measuring the productivity of employees has been one of the concerns of IT organisations globally. It is indispensable to calculate the cost of the project vis-a-vis the time estimate. While calculating the lines of coding (Loc) has generally been the common criteria for programmers, it is not always considered an effective measure of the actual work done. The time spent on activities like attending training programmes, participating in meetings, co-coordinating with colleagues, or conceptualising, is presumably unaccounted. Questions lurking unanswered relate to the effective criteria and international benchmarks. Amusingly most companies have their own home-grown productivity calculators to track the progress of their projects. Productivity measurement is equally important for an organisation as well as an IT worker. Awareness of productivity paves way-for mutual progress-self and the organization. This paper, through illustrative-case examples, provides a holistic perspective of personnel productivity assessment methods used in Indian IT industry.

Snapshot of Personnel Productivity Assessment in Indian IT Industry

2011 ◽  
pp. 1094-1108
Author(s):  
Thamaraiselvan Natarajan ◽  
Saraswathy R. Aravinda Rajah ◽  
Sivagnanasundaram Manikavasagam
Keyword(s):  
Illustrative Case ◽  
It Industry ◽  
Productivity Measurement ◽  
Effective Measure ◽  
Case Examples ◽  
Common Criteria ◽  
Training Programmes ◽  
The Cost ◽  
Work Done ◽  
Productivity Assessment

Measuring the productivity of employees has been one of the concerns of IT organisations globally. It is indispensable to calculate the cost of the project vis-a-vis the time estimate. While calculating the lines of coding (Loc) has generally been the common criteria for programmers, it is not always considered an effective measure of the actual work done. The time spent on activities like attending training programmes, participating in meetings, co-coordinating with colleagues, or conceptualising, is presumably unaccounted. Questions lurking unanswered relate to the effective criteria and international benchmarks. Amusingly most companies have their own home-grown productivity calculators to track the progress of their projects. Productivity measurement is equally important for an organisation as well as an IT worker. Awareness of productivity paves way-for mutual progress-self and the organization. This paper, through illustrative-case examples, provides a holistic perspective of personnel productivity assessment methods used in Indian IT industry.

Snapshot of Personnel Productivity Assessment in Indian IT Industry

2011 ◽  
Vol 2 (1) ◽  
pp. 48-61 ◽  
Author(s):  
Thamaraiselvan Natarajan ◽  
Saraswathy R. Aravinda Rajah ◽  
Sivagnanasundaram Manikavasagam
Keyword(s):  
Illustrative Case ◽  
It Industry ◽  
Productivity Measurement ◽  
Effective Measure ◽  
Case Examples ◽  
Common Criteria ◽  
Training Programmes ◽  
The Cost ◽  
Work Done ◽  
Productivity Assessment

Measuring the productivity of employees has been one of the concerns of IT organisations globally. It is indispensable to calculate the cost of the project vis-a-vis the time estimate. While calculating the lines of coding (Loc) has generally been the common criteria for programmers, it is not always considered an effective measure of the actual work done. The time spent on activities like attending training programmes, participating in meetings, co-coordinating with colleagues, or conceptualising, is presumably unaccounted. Questions lurking unanswered relate to the effective criteria and international benchmarks. Amusingly most companies have their own home-grown productivity calculators to track the progress of their projects. Productivity measurement is equally important for an organisation as well as an IT worker. Awareness of productivity paves way-for mutual progress-self and the organization. This paper, through illustrative-case examples, provides a holistic perspective of personnel productivity assessment methods used in Indian IT industry.

scholarly journals Percepciones en torno a una educación remota y a una educación híbrida universitaria durante la pandemia de la COVID-19: estudio de caso

2021 ◽  
pp. 25-39
Author(s):  
Jorge Balladares Burgos
Keyword(s):  
Higher Education ◽  
Blended Learning ◽  
Success Factors ◽  
Formal Concept ◽  
Research Approach ◽  
Strategic Learning ◽  
Remote Education ◽  
Key Success Factors ◽  
Estudio De Caso

El presente artículo tiene como propósito realizar un estudio sobre las percepciones en torno a una educación remota y a una educación híbrida en la educación superior.  El estudio de caso de un programa universitario de posgrado se articula con el enfoque de la investigación basada en el diseño para analizar percepciones sobre una educación remota en tiempos de pandemia e identificar factores claves de éxito para una nueva normalidad educativa a partir de los microciclos de la fase de implementación.  Entre los hallazgos, se reconoce que una educación remota respondió a la emergencia de la pandemia y se identificaron factores claves de éxito tales como la temporalización del proceso de enseñanza y aprendizaje, la docencia sincrónica, el diseño tecnopedagógico de los entornos virtuales de aprendizaje, y la transformación digital universitaria.  Estos resultados permiten resignificar el concepto tradicional de educación híbrida incorporando fortalezas de la educación remota, y reposicionándola como una modalidad de estudio estratégica para una nueva normalidad educativa que recupere progresivamente la presencialidad y expanda el aprendizaje de los estudiantes. La presente investigación contribuye a plantear pistas desde la educación híbrida hacia una renovada educación postpandemia. The purpose of this article is to lead a case study on perceptions around remote education and hybrid education in higher education.  The case study of a graduate university program is articulated by the design-based research approach for analyzing perceptions about remote education in the Covid-19 pandemic and to identify key success factors for new educational normality through the microcycle of análisis and exploration.  Among the findings, it is recognized that remote education responded to the emergency of the pandemic and identified key success factors such as teaching and learning timing, synchronous teaching, instructional design of virtual learning environments, and digital transformation in universities. These results allow us to re-signify the formal concept of blended learning including key strengths of remote learning and consider it as a strategic learning model for new higher education normality that will progressively recover face-to-face classrooms and expand students’ learning. This research contributes to raising clues from blended learning to renovate post-pandemic education

Using artificial intelligence to create value in insurance

2018 ◽  
Vol 36 (6) ◽  
pp. 1145-1168 ◽  
Author(s):  
Mikko Riikkinen ◽  
Hannu Saarijärvi ◽  
Peter Sarlin ◽  
Ilkka Lähteenmäki
Keyword(s):  
Artificial Intelligence ◽  
Conceptual Framework ◽  
Value Creation ◽  
Illustrative Case ◽  
Content Type ◽  
Customer Data ◽  
Case Examples ◽  
Service Logic ◽  
Access To Data ◽  
Convenient Access

Purpose Recent technological and digital developments have opened new avenues for customer data utilization in insurance services. One form of this data transformation is automated chatbots that provide convenient access to data leveraged through a discussion-like interface. The purpose of this paper is to uncover how insurance chatbots support customers’ value creation. Design/methodology/approach Three complementary theoretical perspectives – artificial intelligence, service logic, and reverse use of customer data – are briefly discussed and integrated into a conceptual framework. The suggested framework is further shown through illustrative case examples that characterize different ways of supporting customers’ value creation. Findings Chatbots represent a new type of interaction through which companies can influence customers’ value creation by providing them with additional resources. Based on the proposed conceptual framework and the illustrative case examples, four metaphors are identified that characterize how insurance chatbots can support customers’ value creation. Research limitations/implications The study is conceptual in nature, and the case examples are used for illustrative purposes. No representative data from those users who will eventually determine whether chatbots are of value was used. Practical implications Using the suggested framework, which is aligned with provider service logic, insurance companies can consider what kind of a role they wish to play in customers’ value-creating processes. Originality/value Automated chatbots provide convenient access to data leveraged through a discussion-like interface. This study is among the earliest to address their value-creating potential in insurance.

Social Networking and Knowledge Transfer in Collaborative Product Development

2009 ◽  
pp. 2037-2051
Author(s):  
Katariina Ala-Rämi
Keyword(s):  
Knowledge Transfer ◽  
Product Development ◽  
Social Networking ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Success Factors ◽  
Collaborative Product Development ◽  
Software Companies ◽  
Information And Communication

Software product development requires connecting of specialized information and knowhow. Therefore, planning and production are widely done in networked projects. This chapter studies inter-firm collaboration to explore the role of face-to-face meetings and information and communication technology in knowledge transfer in product development by using case studies of software companies in Oulu, Finland. Clusters are important in forming trust and mutual understanding. Thus, a compact city region and effective social networks are beneficial for inter-firm collaboration. However, information and communication technology is very valuable for routine communication and documentation, but also in distance collaboration. Geographical distance affects inter-firm collaboration in terms of practical arrangements, such as working hours, yet cultural differences bring additional challenges. This chapter considers and scrutinizes social networking in collaborative product development, and the role of clusters and information and communication technology in such development, as among the key success factors.

Key Success Drivers for Large High-Technology Projects

2016 ◽  
pp. 2341-2352
Author(s):  
Phil Crosby
Keyword(s):  
Project Management ◽  
Success Factors ◽  
Project Success ◽  
High Technology ◽  
Strategic Success

Success in project management, and particularly in large, high-technology projects, continues to test the resources of organisations and their sponsors. This chapter revisits the conclusions of an earlier meta-study (Crosby, 2012a) that examined a large number of published case investigations and research efforts relating to the success and failure of projects. In that study, the success factors for general, and high-technology, projects were grouped and ranked as strategic success drivers for use prescriptively by project practitioners and approvers, and the principal drivers were examined closely to reveal any less obvious characteristics influencing project success. This chapter takes the original findings of ranked success drivers and investigates how these align with the experiences of three large contemporary high-technology projects. The conclusions show that, while the original set of drivers remains valid as predictors of project success, the ranking is likely to vary, even between projects that are technically and structurally similar. Two additional success factors are added as a result of the present study.

Families and pain

2013 ◽  
pp. 111-118
Author(s):  
Kathryn A. Birnie ◽  
Katelynn E. Boerner ◽  
Christine T. Chambers
Keyword(s):  
Critical Role ◽  
Theoretical Models ◽  
Future Research ◽  
Illustrative Case ◽  
Comprehensive Review ◽  
Case Examples ◽  
Research Themes ◽  
The Family ◽  
Pain Experiences

The family has long been acknowledged as an important social context where children learn about and receive support for their pain. When a child is in pain, it is the family who is responsible for the initial pain assessment and seeking appropriate evaluation and care. Families may inadvertently encourage the expression of pain and play a critical role in influencing their children’s ability to cope with pain, both positively and negatively. Having a child in pain can also pose significant personal, familial, and economic strains. Therefore, consideration of the family is absolutely critical in the understanding of factors involved in children’s acute and chronic pain experiences (McGrath, 2008). A concentration of research has continued since the last comprehensive review on the topic was published (Chambers, 2003). This chapter considers relevant theoretical models and summarizes current major research themes regarding the role of the family in both acute and chronic paediatric pain. Two illustrative case examples are provided and key areas for future research are identified.

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