IT Governance Maturity Patterns in Portuguese Healthcare

2017 ◽  
pp. 24-52
Author(s):  
Ruben Pereira ◽  
Miguel Mira da Silva ◽  
Luís Velez Lapão
Keyword(s):  
Design Science ◽  
It Governance ◽  
Science Research ◽  
Design Science Research ◽  
Healthcare Services ◽  
Exploratory Research ◽  
Financial Industry ◽  
Use Of Technology ◽  
The Right ◽  
Future Work

The pervasive use of technology in organizations to address the increased services complexity has created a critical dependency on Information Technology (IT) that calls to a specific focus on IT Governance (ITG). However, determining the right ITG mechanisms remains a complex endeavor. This paper uses Design Science Research and proposes an exploratory research by analyzing ITG case studies to elicit possible ITG mechanisms patterns. Six interviews were performed in Portuguese healthcare services organizations to assess the ITG practices. Our goal is to build some theories (ITG mechanisms patterns), which we believe will guide healthcare services organizations about the advisable ITG mechanisms given their specific context. We also intend to elicit conclusions regarding the most relevant ITG mechanisms for Portuguese healthcare services organizations. Additionally, a comparison is made with the financial industry to identify improvement opportunities. We finish our work with limitations, contribution and future work.

Business/IT Alignment through IT Governance Patterns in Portuguese Healthcare

2014 ◽  
Vol 5 (1) ◽  
pp. 1-15 ◽  
Author(s):  
Ruben Pereira ◽  
Miguel Mira da Silva ◽  
Luís Velez Lapão
Keyword(s):  
Design Science ◽  
It Governance ◽  
Science Research ◽  
Healthcare Services ◽  
Exploratory Research ◽  
Financial Industry ◽  
It Alignment ◽  
Use Of Technology ◽  
The Right ◽  
Future Work

The pervasive use of technology in organizations to address the increased services complexity has created a critical dependency on information technology (IT) that calls to a specific focus on IT Governance (ITG). However, determining the right ITG mechanisms remains a complex endeavor. This paper uses Design Science Research and proposes an exploratory research by analyzing ITG case studies to elicit possible ITG mechanisms patterns. Six interviews were performed in Portuguese healthcare services organizations to assess the ITG practices. The goal of the authors is to build some theories (ITG mechanisms patterns), which will guide healthcare services organizations about the advisable ITG mechanisms given their specific context. The authors also intend to elicit conclusions regarding the most relevant ITG mechanisms for Portuguese healthcare services organizations. Additionally, a comparison is made with the financial industry to identify improvement opportunities. The authors finish the paper with limitations, contribution and future work.

scholarly journals Information Technology Governance for Higher Education Institutions: A Multi-Country Study

Informatics ◽  
2021 ◽  
Vol 8 (2) ◽  
pp. 26
Author(s):  
Isaías Scalabrin Bianchi ◽  
Rui Dinis Sousa ◽  
Ruben Pereira
Keyword(s):  
Information Technology ◽  
Case Studies ◽  
Design Science ◽  
It Governance ◽  
Science Research ◽  
Baseline Model ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Starting Point ◽  
The Right

Information Technology governance (ITG) calls for the definition and implementation of formal practices at the highest level in the organization, involving structures, processes and relational practices for the creation of business value from IT investments. However, determining the right ITG practices remains a complex endeavor. Previous studies identify IT governance practices used in the health and financial sectors. As universities have many unique characteristics, it is highly unlikely that the ITG experiences of the financial and health industry can be directly applied to universities. This study, using Design Science Research (DSR), develops a baseline with advised practices for the university sector. The analysis of thirty-four case studies from the literature review provides a set of practices as a starting point for the development of the baseline model proposal through multiple case studies involving interviews with IT directors, in ten universities in five countries: eight new practices emerge in this study. The model proposed was evaluated by experts. The result is a baseline model with adequate practices for IT governance in universities as well as a set of guidelines for its implementation. Findings revealed that is possible to extend the ITG practices’ baseline when looking at specific contexts.

scholarly journals Identificando propriedades essenciais de registros eletrônicos de saúde

2016 ◽  
Vol 5 (1) ◽  
pp. 33 ◽  
Author(s):  
Elisa Tuler de Albergaria ◽  
Marcello Peixoto Bax ◽  
Raquel Oliveira Prates ◽  
Zilma Silveira Nogueira Reis
Keyword(s):  
Design Science ◽  
Science Research ◽  
Design Science Research ◽  
Iso 13606

Introdução: Inserido no desafio de possibilitar a interação de profissionais da saúde com prontuários eletrônicos baseados na Norma ISO 13606 permitindo a personalização de interface ao mesmo tempo que se preserva a estrutura e padronização dos Sistemas de Registros Eletrônicos de Saúde (S-RES), o presente recorte objetiva caracterizar propriedades essenciais de S-RES - flexibilidade, padronização e estrutura e facilidade de interação - analisando-se três destes sistemas. Método: Utilizou-se o método de Design Science Research que busca gerar conhecimento teórico a partir da resolução de um problema prático (identificado no contexto da investigação mais ampla). Mais especificamente, no objetivo explicitado neste recorte, efetivou-se uma revisão de literatura sobre os requisitos existentes e dificuldades dos usuários dos sistemas S-RES, seguida de um levantamento e caracterização das propriedades essenciais dos S-RES e do estabelecimento de critérios de análise. O método de inspeção completa a proposta metodológica, visto que as questões (que indicam os critérios) foram apresentadas a dois especialistas para a análise dos Sistemas. Resultados: No recorte proposto, as propriedades levantadas como essenciais dos sistemas foram caracterizadas e analisadas em três S-RES. Confirmou-se a importância das propriedades essenciais destes tipos de sistemas, ainda que verifique a dificuldade de serem atendidas em um mesmo sistema. Conclusão: Os desafios postos aos S-RES não são pontuais ou mesmo de um contexto de uso. Como trabalho futuro propõe-se a criação de um modelo de interface extensível de interface para sistemas de Registro Eletrônico de Saúde baseados na ISO 13606.

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