Making Sense of IS Project Stories

2018 ◽  
pp. 5660-5668
Author(s):  
Darren Dalcher
Keyword(s):  
Information Systems ◽  
Case Studies ◽  
Case Histories ◽  
Keen Interest ◽  
Future Developments ◽  
Making Sense ◽  
Failure Investigation ◽  
Project Failures

Stories of failure make a compelling read, however, researchers with a keen interest in information systems failures face a double challenge: Not only is it difficult to obtain intimate details about the circumstances surrounding such failures, but there is also a dearth of information about the type of methods and approaches that can be utilised to collect, describe and disseminate such information. The purpose of this chapter is to highlight some of the available approaches and to clarify and enhance the methodological underpinning available to researchers. The chapter begins by framing IS project failures in context, before highlighting the role of forensic failure investigation and the typical tools employed in gathering information. It encourages a move from case studies to case histories to capture the essence, dynamics and complexities of failure stories. It concludes by introducing a new range of antenarrative approaches that represent future developments in the study of IS failures, enabling a richer interpretation of linked factors that underpin IS failures.

Making Sense of IS Project Stories

2019 ◽  
pp. 1351-1361
Author(s):  
Darren Dalcher
Keyword(s):  
Information Systems ◽  
Case Studies ◽  
Case Histories ◽  
Keen Interest ◽  
Narrative Approaches ◽  
Future Developments ◽  
Making Sense ◽  
Failure Investigation ◽  
Project Failures

Stories of failure make a compelling read. However, researchers with a keen interest in information systems failures face a double challenge. Not only is it difficult to obtain intimate details about the circumstances surrounding such failures, but there is also a dearth of information about the type of methods and approaches that can be utilized to collect, describe, and disseminate such information. The purpose of this chapter is to highlight some of the available approaches and to clarify and enhance the methodological underpinning available to researchers. The chapter begins by framing IS project failures in context, before highlighting the role of forensic failure investigation and the typical tools employed in gathering information. It encourages a move from case studies to case histories to capture the essence, dynamics, and complexities of failure stories. It concludes by introducing a new range of ante-narrative approaches that represent future developments in the study of IS failures, enabling a richer interpretation of linked factors that underpin IS failures.

Making Sense of IS Failures

2011 ◽  
pp. 2476-2483
Author(s):  
Darren Dalcher
Keyword(s):  
Information Systems ◽  
Dynamic Environments ◽  
Information Collection ◽  
Keen Interest ◽  
Future Developments ◽  
Making Sense

Researchers with a keen interest in information systems failures are faced with a double challenge. Not only is it difficult to obtain intimate information about the circumstances surrounding such failures, but there is also a dearth of information about the type of methods and approaches that can be utilized in this context to support such information collection and dissemination. The purpose of this chapter is to highlight some of the available approaches and to clarify and enhance the methodological underpinning that is available to researchers interested in investigating and documenting phenomena in context-rich and dynamic environments. The chapter concludes by introducing a new range of antenarrative approaches that represent future developments in the study of IS failures.

An investigation into the role of enterprise information systems in enabling business innovation

2015 ◽  
Vol 21 (4) ◽  
pp. 771-790 ◽  
Author(s):  
Luay Anaya ◽  
Mohammed Dulaimi ◽  
Sherief Abdallah
Keyword(s):  
Information Systems ◽  
Case Studies ◽  
United Arab Emirates ◽  
Clear Understanding ◽  
Business Practices ◽  
Enterprise Information ◽  
Content Type ◽  
Enterprise Information Systems ◽  
Business Innovation

Purpose – The purpose of this paper is to articulate clear understanding about the role of enterprise information systems (EIS) in developing innovative business practices. Particularly, it aims to explore the different ways that make EIS enables innovation development. Design/methodology/approach – The study adopted exploratory case study, based on qualitative approach. Investigations included two case studies each involved interviewing a number of senior information technology staff, working at these cases. Findings – The paper provides empirical insights about the EIS role in enabling innovation. The analysis of the case studies revealed that integrating an EIS with other system(s) or with digital devices can provide new practices that could not be easily available without these technologies. The study also found that applying data analytics tools into data accumulated from EIS, to extract new insights, lead to innovative practices. Practical implications – The study provides a set of recommendations for organizations interested to maximize the benefits from their investments in EIS. Originality/value – The paper provides evidences from cases in United Arab Emirates for the EIS role in enabling business innovation.

Methods for Understanding IS Failures

2005 ◽  
pp. 1931-1937
Author(s):  
Darren Dalcher
Keyword(s):  
Information Systems ◽  
Dynamic Environments ◽  
Information Collection ◽  
Keen Interest ◽  
Future Developments

Researchers with a keen interest in information systems failures are faced with a double challenge. Not only is it difficult to obtain intimate information about the circumstances surrounding such failures, but there is also a dearth of information about the type of methods and approaches that can be utilised in this context to support such information collection and dissemination. The purpose of this chapter is to highlight some of the available approaches and to clarify and enhance the methodological underpinning that is available to researchers interested in investigating and documenting phenomena in context-rich and dynamic environments. The chapter concludes by introducing a new range of antenarrative approaches that represent future developments in the study of IS failures.

Making sense of telebanking information systems: the role of organizational back ups

1999 ◽  
Vol 8 (2) ◽  
pp. 143-156 ◽  
Author(s):  
M. Faia-Correia ◽  
G. Patriotta ◽  
M. Brigham ◽  
J.M. Corbett
Keyword(s):  
Information Systems ◽  
Making Sense

Track 2.a Introduction

2019 ◽  
Vol 2 (1) ◽  
Author(s):  
Sucharita BENIWAL ◽  
Sahil MATHUR ◽  
Lesley-Ann NOEL ◽  
Cilla PEMBERTON ◽  
Suchitra BALASUBRAHMANYAN ◽  
...  
Keyword(s):  
Case Studies ◽  
Local Knowledge ◽  
Ways Of Knowing ◽  
Social Contexts ◽  
Knowledge Systems ◽  
Theoretical Frameworks ◽  
Native Communities ◽  
Cultural Systems ◽  
Local Practices

The aim of this track was to question the divide between the nature of knowledge understood as experiential in indigenous contexts and science as an objective transferable knowledge. However, these can co-exist and inform design practices within transforming social contexts. The track aimed to challenge the hegemony of dominant knowledge systems, and demonstrate co-existence. The track also hoped to make a case for other systems of knowledges and ways of knowing through examples from native communities. The track was particularly interested in, first, how innovators use indigenous and cultural systems and frameworks to manage or promote innovation and second, the role of local knowledge and culture in transforming innovation as well as the form of local practices inspired innovation. The contributions also aspired to challenge through examples, case studies, theoretical frameworks and methodologies the hegemony of dominant knowledge systems, the divides of ‘academic’ vs ‘non-academic’ and ‘traditional’ vs ‘non-traditional’.

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