The Seven C's of Comprehensive Online Assessment

2011 ◽  
pp. 229-245 ◽  
Author(s):  
John T. Behrens ◽  
Tara A. Collison ◽  
Sarah DeMark
Keyword(s):  
Quality Assessment ◽  
Program Assessment ◽  
Lessons Learned ◽  
Computer Networking ◽  
Online Assessment ◽  
Design Development ◽  
Assessment Program ◽  
Online Assessments ◽  
Communication And Coordination ◽  
Assessment Activities

During the last 6 years, the Cisco Networking Academy™Program has delivered online curricula and over 36 million online assessments to support instructors and schools teaching computer networking skills to students. This chapter describes the context of this work and lessons learned from this endeavor. Through discussions with stakeholders concerning the central aspects of the Cisco Networking Academy Program assessment activities, seven themes have evolved, each starting with the letter C: claims, collaboration, complexity, contextualization, computation, communication, and coordination. These themes address many aspects of assessment, including design, development, delivery, and the management of assessment resources, which are all necessary to ensure a quality assessment program.

The Seven C's of Comprehensive Online Assessment

2011 ◽  
pp. 2578-2592
Author(s):  
John T. Behrens ◽  
Tara A. Collison ◽  
Sarah DeMark
Keyword(s):  
Quality Assessment ◽  
Program Assessment ◽  
Lessons Learned ◽  
Computer Networking ◽  
Online Assessment ◽  
Design Development ◽  
Assessment Program ◽  
Online Assessments ◽  
Communication And Coordination ◽  
Assessment Activities

During the last 6 years, the Cisco Networking Academy™Program has delivered online curricula and over 36 million online assessments to support instructors and schools teaching computer networking skills to students. This chapter describes the context of this work and lessons learned from this endeavor. Through discussions with stakeholders concerning the central aspects of the Cisco Networking Academy Program assessment activities, seven themes have evolved, each starting with the letter C: claims, collaboration, complexity, contextualization, computation, communication, and coordination. These themes address many aspects of assessment, including design, development, delivery, and the management of assessment resources, which are all necessary to ensure a quality assessment program.

Online Assessment Distribution Models for Testing Programs

2011 ◽  
pp. 196-205
Author(s):  
Anthony R. Zara
Keyword(s):  
Decision Making ◽  
Online Assessment ◽  
Distribution Models ◽  
High Stakes ◽  
Good Decision ◽  
Computerized Assessments ◽  
Assessment Program ◽  
Online Assessments ◽  
Operational Program ◽  
Globally Distributed

This chapter discusses three distribution models for online assessments and their characteristics. Since 1999, Pearson VUE has been assisting clients in achieving their goals of providing globally distributed computerized assessments for high-stakes certification and licensure purposes. We have identified three major distribution models for the delivery of online assessments: (a) controlled, (b) global, and (c) ubiquitous. Each of these models is appropriate for some types of online assessments but not others. The characteristics of each model interact with the features of the online assessment program in important ways to either advance or impede the goals of the assessment. Operational program experience shows that these strengths and weaknesses must be analyzed and considered with the assessment goals as part of a good decision-making process.

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