Multi-Disciplinary Collaboration to Unravel Expert Knowledge

2011 ◽  
pp. 309-329 ◽  
Author(s):  
Elspeth McKay ◽  
Jennifer Martin

This chapter introduces project management as a pivotal tool that underpins successful information systems design. It argues that the strength of the human-dimension of human-computer interaction (HCI) is often omitted by system designers. It discusses some of the issues that arise when dealing with a multi-disciplined project team. These include dealing with a non-conventional learning context, the challenge of designing an appropriate learning design and instructional architecture. Furthermore, the authors hope that understanding the underlying principles of effective conflict management throughout the process of systems design will inform others of a better communication methodology for dealing with difficult behaviour when designing an information system. It is also hoped that this discussion will assist in the understanding of the intricate and interactive relationships that arise between the different elements of HCI.

2009 ◽  
Vol 5 (4) ◽  
pp. 1-15 ◽  
Author(s):  
Peter Rittgen

Collaborative business and information systems design touches a number of issues that lie within the realm of different research areas. It deals with design as such, and in particular with design in and for groups. It is also concerned with socio-technical systems and hence with human-computer interaction as well as IT-mediated human-human interaction. This introduces collaboration issues. The significant complexity of the business and information systems that are in the focus of the design endeavor calls for modeling as an instrument for managing this complexity. This article maps the terrain of collaborative business and information systems design by surveying the contributions that are made by related areas of research.


1999 ◽  
Vol 3 (3) ◽  
pp. 1-14
Author(s):  
Arthur H. Gilbert, Jr. ◽  
Joseph F. Singer

For most of this century, strategic planning has been a three-to-five year organizational ritual of measuring the current position of the firm and determining where the firm should go in the future within the context of perceived environmental uncertainty (PEU). It has long been assumed that PEU impacts the strategic choices that drive or-ganizational structure, including information systems design. However, technology has blurred the delineation between strategy and structure, and how organizations deal with PEU. The convergence of these elements has resulted in these causal relationships be-ing questioned and re-examined. Recent research indicates that information systems play such an important role in today's organizations that they may impact the strategy that an organization pursues. This study surveys and examines 148 firms operating in ninety-two different industries. The results indicate that PEU has a significant impact on both strategy and information systems design while information systems design sig-nificantly affects strategy. This is critically important for information systems profes-sionals as it suggests that the design and capabilities of the firm's information system are important considerations in the selection of a firm's strategy.


Author(s):  
S.C. Lenny Koh ◽  
Stuart Maguire

Nearly all information systems developments follow a structured approach. This is true of all projects. This chapter takes a critical look at both system development and project management. The development of computer systems is a complex process, one with many opportunities for things to go wrong. To try and control this complex process, a methodology was required that would bring more discipline to the computer system development process. There was a need to make more efficient use of the resources that were available. However, the use of accepted methodologies for system development has not guaranteed the successful implementation of information systems. There are still weaknesses in the traditional methodologies. This section examines some relevant current literature regarding the system development process and identifies areas of weakness that could be improved. In the UK the National Computing Centre in Manchester defined the system development process as a number of stages. Seven were identified: feasibility study; systems investigation; systems analysis; systems design; systems development; implementation; and review and maintenance. These stages were later revised but are still generally viewed as the key elements of the computer system development process. This defines the development process as a technical one. Many methodologies that have adopted this type of approach have become grouped under the heading of ‘hard systems methodologies’. This structured approach has proved popular with IS/IT professionals since it caters for their needs as technical staff who view information system development as systematic problem-solving. It is not surprising that some authors have a narrow view of what is entailed in the system development process. Some regard it as simply structuring hardware and software to achieve effective and efficient processing of the information system.


2010 ◽  
pp. 1397-1411 ◽  
Author(s):  
Peter Rittgen

Collaborative business and information systems design touches a number of issues that lie within the realm of different research areas. It deals with design as such, and in particular with design in and for groups. It is also concerned with socio-technical systems and hence with human-computer interaction as well as IT-mediated human-human interaction. This introduces collaboration issues. The significant complexity of the business and information systems that are in the focus of the design endeavor calls for modeling as an instrument for managing this complexity. This article maps the terrain of collaborative business and information systems design by surveying the contributions that are made by related areas of research.


Author(s):  
Ajantha Dahanayake

Today’s information systems design and development activities demand flexibility from supporting arbitrary modeling approaches. Improvements to the business process as a result of the introduction of new technologies and applications requires the adaptation of modeling approaches to accommodate the changing demands of analysis and design. Therefore, this chapter focuses on supporting the new and changing demands in analysis and design of information systems. An understanding of the business process is important in order to design a proper information architecture for the problem at hand, therefore, the modeling of the business process of an organization is the focus of this chapter, to improve the understanding of the problem situation before designing and developing an information system. The problem of analyzing a hotel reservation and reception activities according to the DEMO modeling approach (Dietz, 1996) is presented in this chapter.


2011 ◽  
Vol 9 (4) ◽  
pp. 141 ◽  
Author(s):  
Joseph S. Morrell ◽  
James L. Freeman ◽  
Felipe Serrano ◽  
Robert Mock

This article describes a project tin which college students in an advanced systems analysis and design class in the school of business developed an information system for another school. The students were able to obtain hands-on experience in an environment that could be controlled to ensure that educational objectives were met. The client was able to conserve development funds to enhance the project in another area.


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