An Economic Model for Evaluating Costs and Benefits for Distance Education Programs

Author(s):  
Jared Bucker

Distance education has to compete for scarce resources within an educational institution. Not only does a distance education program compete against more traditional forms of education; but, it also competes among countless options in the distance education field. In order to efficiently allocate these resources an educational institution must have an economic model with which to evaluate its distance education programs. This model must be able to assess all the costs and benefits of each program and investigate and identify factors which may yield empirical characteristics of financially successful programs, while conversely, avoiding any possible pitfalls. The development, analysis, and results of this proposed economic model could be used post hoc while modifying and proposing budgetary revisions. It is also hoped that this model can be used to continuously address fiscal solvency, while maintaining services and profitability.

Author(s):  
David L. Bolton ◽  
Esther Smidt ◽  
Rui Li

This chapter reports the findings of an investigation into the experiences of undergraduate and graduate distance education students at a state educational institution in the United States. Current distance education students at the university were surveyed using an online questionnaire. The purpose of the study was to identify areas of weakness in the distance education program in general and develop recommendations for improving the program. The survey was primarily quantitative, but also allowed for participants to provide qualitative feedback. Results of the study are outlined in terms of distance students' perceptions about the institution's distance education program. Recommendations for improving the program are provided.


1989 ◽  
Vol 9 (4) ◽  
pp. 37-42
Author(s):  
Carolyn Tift

This article discusses characteristics of well-designed and successful distance education programs. Distance education technologies should be selected more on a basis of what best meets local needs, rather than on the “exotic” nature of the technology. Characteristics to look for in good programs are also presented.


Author(s):  
Amanda Carroll-Barefield

As more emphasis is placed on offering education to the distance student and monies are spent to provide these services, institutions must ensure they reap the rewards of the investment. One avenue to ensure success in distance education is the implementation of strong student support services. This is a task that will take the teamwork of educators, administrators, instructional technologists/designers, and support personnel. For institutions transitioning to a distance format, measures must be taken to ensure that the learner, no matter what the method of delivery, has access to equivalent student support services. One approach to measuring this aspect is the determination of student satisfaction with the support services offered to distance students. A study was conducted at a public health sciences research university in the Southeast to determine whether the administrative student support services (library and technical) offered at the institution met the educational needs of allied health students enrolled in a distance education program. Results from student questionnaires were analyzed to determine the satisfaction level of distance students with administrative (library and technical) student support services. Overall responses showed that allied health students enrolled in a distance education program were satisfied with the existing student support services (library and technical) offered by the institution. Narrative responses from the participants reinforced a common theme that although the students were satisfied with the services, more emphasis needed to be placed on library and technical support services that are available to distance education students during the program orientation.


Author(s):  
Wm. Benjamin Martz Jr. ◽  
Venkateshwar K. Reddy ◽  
Karen Sangermano

The purpose of this chapter is to identify key components of distance education satisfaction. The distance education environment is an expanding market driven by several market forces. A working list of potential variables for satisfaction can be developed from the previous research done to compare the traditional to the distance education environments. A questionnaire was developed using these variables and administered to 341 distance students in a successful, top 26, M.B.A., distance education program. The results of the questionnaire are factored into five constructs that ultimately correlate well with the satisfaction ratings of the subjects. Using these factors as guidance, some operational and administrative implications of those findings are discussed.


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