Adoption and Implementation of IT Governance

2011 ◽  
pp. 1308-1326 ◽  
Author(s):  
Jyotirmoyee Bhattacharjya ◽  
Vanessa Chang
Keyword(s):  
Higher Education ◽  
It Governance ◽  
It Management ◽  
Governance Structures ◽  
Education Environment ◽  
Industry Standards ◽  
Adoption And Implementation ◽  
Governance Processes ◽  
The Relationship ◽  
It Governance Structures

This chapter introduces key IT governance concepts and industry standards and explores their adoption and implementation in the higher education environment. It shows that IT governance processes, structures and relational mechanisms adopted by these institutions generate value through improvements in a number of key focus areas for IT management. It is hoped that the study will inform both practitioners and researchers and lead to a better understanding of the relationship between IT governance structures, processes and relational mechanisms and business benefits.

Adoption and Implementation of IT Governance

2009 ◽  
pp. 82-100 ◽  
Author(s):  
Jyotirmoyee Bhattacharjya ◽  
Vanessa Chang
Keyword(s):  
Higher Education ◽  
It Governance ◽  
It Management ◽  
Governance Structures ◽  
Education Environment ◽  
Industry Standards ◽  
Adoption And Implementation ◽  
Governance Processes ◽  
The Relationship ◽  
It Governance Structures

This chapter introduces key IT governance concepts and industry standards and explores their adoption and implementation in the higher education environment. It shows that IT governance processes, structures and relational mechanisms adopted by these institutions generate value through improvements in a number of key focus areas for IT management. It is hoped that the study will inform both practitioners and researchers and lead to a better understanding of the relationship between IT governance structures, processes and relational mechanisms and business benefits.

Strategies and Models for IT Governance

2008 ◽  
pp. 1-75 ◽  
Author(s):  
Wim van Grembergen ◽  
Steven De Haes
Keyword(s):  
Corporate Governance ◽  
Balanced Scorecard ◽  
Strategic Alignment ◽  
It Governance ◽  
It Management ◽  
The Balanced Scorecard ◽  
Separate Section ◽  
Governance Processes ◽  
It Governance Structures

This introductory chapter records and interprets some important existing theories, models, and practices in the IT governance and strategic alignment domain. IT governance will be defined and its relationship with corporate governance and IT management clarified. A separate section is devoted to the concept of strategic alignment, one of the key elements of IT governance. Finally, a detailed set of IT governance structures, processes, and relational mechanisms is discussed that can be leveraged to implement IT governance in practise. Two important IT governance processes, COBIT and the balanced scorecard, are discussed in more detail in separate chapters.

The Impact of Mergers & Acquisitions on IT Governance Structures

2004 ◽  
Vol 12 (4) ◽  
pp. 50-74 ◽  
Author(s):  
Pauline O. Chin ◽  
George A. Brown ◽  
Qing Hu
Keyword(s):  
It Governance ◽  
Governance Structures ◽  
The Impact ◽  
It Governance Structures

Globalization, Cross Border Education, and Student Migration

2015 ◽  
pp. 397-442
Author(s):  
Ryan Vance Guffey
Keyword(s):  
Higher Education ◽  
United States ◽  
Student Mobility ◽  
The United States ◽  
Institutional Characteristics ◽  
Cross Border ◽  
Education Environment ◽  
Perceived Importance ◽  
Push And Pull ◽  
The Relationship

Presently, there are more than two million students studying outside their home countries and the total number is expected to grow to eight million by 2025. This trend has inspired research into the “push” and “pull” factors that drive student mobility within the global higher education environment. However, despite the growing presence of cross border student enrollments throughout the United States, which is also the number one location for cross border students to study in the world, limited efforts have been made to identify what characteristics motivate particular groups of cross border students to leave their home countries to attend particular types of higher education in the United States. This chapter addresses that gap in the literature. In response, this study sought to build upon existing global higher education literature by determining the relationship between the perceived importance of institutional characteristics and cross border students' age, gender, and country of origin.

scholarly journals Factors Influencing A Customer-Service Culture In A Higher Education Environment

2004 ◽  
Vol 2 (2) ◽  
Author(s):  
Jacques Liebenberg ◽  
Neil Barnes
Keyword(s):  
Higher Education ◽  
Job Satisfaction ◽  
Customer Service ◽  
Organisational Culture ◽  
Learner Satisfaction ◽  
Staff Members ◽  
Education Environment ◽  
Customer Care ◽  
The Relationship

The higher education environment is experiencing significant changes, and the focus is moving to competitiveness and customer care. The role of organisational culture and job satisfaction in the delivery of quality customer service was investigated in this study. The indications are that a relationship should exist between organisational culture and learner satisfaction, but it transpired that the relationship between staff members’ job satisfaction and learner satisfaction was not significant. An evaluation of a proposed learner-satisfaction model revealed interesting dynamics influencing relationships between the core dimensions studied. OpsommingDie hoëronderwysomgewing is besig om betekenisvol te verander, en die fokus is besig om na mededingendheid en kliëntesorg te verskuif. Die rol van organisasiekultuur en werksbevrediging in die lewering van hoëgehaltekliëntediens is in hierdie studie ondersoek. Daar is aanduidings dat daar ’n verband tussen organisasiekultuur en leerdertevredenheid is, maar dit het geblyk dat daar nie ’n betekenisvolle verband tussen werksbevrediging en leerdertevredenheid is nie. ’n Evaluering van ’n voorgestelde leerdertevredenheidsmodel het interessante dinamika wat die verhouding tussen die kerndimensies van die studie beïnvloed, aan die lig gebring.

Do IT audits satisfy senior manager expectations?

2015 ◽  
Vol 30 (4/5) ◽  
pp. 413-434 ◽  
Author(s):  
Giuseppe D'Onza ◽  
Rita Lamboglia ◽  
Roberto Verona
Keyword(s):  
It Governance ◽  
Internal Audit ◽  
Valuable Insight ◽  
Senior Executives ◽  
Senior Managers ◽  
Content Type ◽  
Expectation Gap ◽  
It Audit ◽  
Governance Processes ◽  
The Relationship

Purpose – This paper aims to analyse the relationship between the senior management and the information technology (IT) auditing undertaken in Italian banks, focusing specifically on the internal IT auditing. The purpose of this paper is to investigate senior executives’ expectations regarding IT auditing, the techniques IT auditors apply to meet these expectations, the degree to which senior managers are satisfied with the auditing and the expectation gap. Design/methodology/approach – We conducted 22 interviews with senior managers and IT auditors of seven Italian banks, comprising large and small financial institutions, to gain data for our analysis. Findings – We found that overall, the IT auditors’ contributions satisfy senior managers, even though they still see room for improvement. They expect more support for the IT governance processes, specifically for the alignment between IT investments and business needs and between IT risk management and the value that IT resources provide. In addition, they want IT auditors to focus more strongly on IT security. To meet these expectations, IT auditors would have to improve their technical and non-technical skills. These skills will allow them to expand their activities, to be more proactive and to take on effective roles in IT governance processes. Originality/value – This study contributes to the existing literature by providing insights into the internal audit function’s evolving role and into banks’ IT audit activities. It also provides a valuable insight into senior management’s expectations regarding the role IT audit activities should play to support the profession and the banking policymakers, thus providing a better understanding of IT audit activities and improving these activities’ role.

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