Business Data Analytics Applications to Online Product Reviews and Nationalism

2021 ◽  
Vol 2 (2) ◽  
pp. 27-39
Author(s):  
Charles C. Willow

This paper investigates the data analytics between consumer purchase decisions relative to the on-line reviews. The multi-attributes associated with purchase decisions are comprised of nationalism and consumer preference to be correlated with online reviews using big data analytics. By far, a small fraction of meaningful studies have sought to correlate nationalism and ethnocentrism with big data analytics to date. Globally accepted generic products are selected to expedite the process of data engineering. Two sets were arranged: passenger automobiles for transportation with an estimated $9 trillion global market and the smart phone, boosting its market size of approximately $5 billion. Both products provide minimized cultural, linguistic, gender, age, and/or custom barriers of entry for prospective digital consumers, thereby allowing relatively unrestricted engagement with online reviews and purchases. A series of hypothesis tests indicate that there is a positive correlation between nationalism and automobiles. As to smart cell phones, however, nationalism had nominal control factors. Multi-variate analytics were performed by using R and Tableau Public.

Author(s):  
J.Phani Prasad ◽  
T. Venkatesham

Retailing concept has fundamentally changed the business, and the customers at present have the ability to use and access to the variety of products offered with the help of retail outlets in many forms. In order to compete with the global market and business needs and as well as for better growth, retail companies are using marketing strategies based on the aspect of data. This has made a way for companies in retailing where data being a major source to understand the timely needs of customers and in the prediction of the buying behaviour of the customers. Retail companies are finding different ways to extract meaningful information from large data sets through different sources, and in various formats. Big data is one of the technologies in present days which are helping the retail industries. Companies are trying to understand how big data and analytics can empower them to take right decisions. In this study it tells about how big data analytics impacts retail sector.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Marcello Mariani ◽  
Matteo Borghi

Purpose Based on more than 2.7 million online reviews (ORs) collected with big data analytical techniques from Booking.com and TripAdvisor.com, this paper aims to explore if and to what extent environmental discourse embedded in ORs has an impact on electronic word-of-mouth (e-WOM) helpfulness across eight major destination cities in North America and Europe. Design/methodology/approach This study gathered, by means of Big Data techniques, 2.7 million ORs hosted on Booking.com and TripAdvisor, and covering hospitality services in eight different destinations cities in North America (New York City, Miami, Orlando and Las Vegas) and Europe (Barcelona, London, Paris and Rome) over the period 2017–2018. The ORs were analysed by means of ad hoc content analytic dictionaries to identify the presence and depth of the environmental discourse included in each OR. A negative binomial regression analysis was used to measure the impact of the presence/depth of online environmental discourse in ORs on e-WOM helpfulness. Findings The findings indicate that the environmental discourse presence and depth influence positively e-WOM helpfulness. More specifically those travelers who write explicitly about environmental topics in their ORs are more likely to produce ORs that are voted as helpful by other consumers. Research limitations/implications Implications highlight that both hotel managers and platform developers/managers should become increasingly aware of the importance that customer attach to environmental practices and initiatives and therefore engage more assiduously in environmental initiatives, if their objective is to improve online review helpfulness for other customers reading the focal reviews. Future studies might include more destinations and other operationalizations of environmental discourse. Originality/value This study constitutes the first attempt to capture how the presence and depth of hospitality services consumers’ environmental discourse influence e-WOM helpfulness on multiple digital platforms, by means of a big data analysis on a large sample of online reviews across multiple countries and destinations. As such it makes a relevant contribution to the area at the intersection between big data analytics, e-WOM and sustainable tourism research.


2019 ◽  
Vol 54 (5) ◽  
pp. 20
Author(s):  
Dheeraj Kumar Pradhan

2020 ◽  
Vol 49 (5) ◽  
pp. 11-17
Author(s):  
Thomas Wrona ◽  
Pauline Reinecke

Big Data & Analytics (BDA) ist zu einer kaum hinterfragten Institution für Effizienz und Wettbewerbsvorteil von Unternehmen geworden. Zu viele prominente Beispiele, wie der Erfolg von Google oder Amazon, scheinen die Bedeutung zu bestätigen, die Daten und Algorithmen zur Erlangung von langfristigen Wettbewerbsvorteilen zukommt. Sowohl die Praxis als auch die Wissenschaft scheinen geradezu euphorisch auf den „Datenzug“ aufzuspringen. Wenn Risiken thematisiert werden, dann handelt es sich meist um ethische Fragen. Dabei wird häufig übersehen, dass die diskutierten Vorteile sich primär aus einer operativen Effizienzperspektive ergeben. Strategische Wirkungen werden allenfalls in Bezug auf Geschäftsmodellinnovationen diskutiert, deren tatsächlicher Innovationsgrad noch zu beurteilen ist. Im Folgenden soll gezeigt werden, dass durch BDA zwar Wettbewerbsvorteile erzeugt werden können, dass aber hiermit auch große strategische Risiken verbunden sind, die derzeit kaum beachtet werden.


2019 ◽  
Vol 7 (2) ◽  
pp. 273-277
Author(s):  
Ajay Kumar Bharti ◽  
Neha Verma ◽  
Deepak Kumar Verma

2017 ◽  
Vol 49 (004) ◽  
pp. 825--830
Author(s):  
A. AHMED ◽  
R.U. AMIN ◽  
M. R. ANJUM ◽  
I. ULLAH ◽  
I. S. BAJWA

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