On the Measurement of Participation Equality

Participation equality is often a key process construct in research models that examine the effects of group support systems (GSS) technology and e-collaboration. GSS are generally thought to reduce the dispersion of participation among team members and thus make participation more equally distributed. However, research conclusions in the literature regarding participation equality are not always consistent with this finding. Researchers have used a variety of approaches to operationalize participation equality including unit-based measures, such as the standard deviation, and dimensionless measures such as the Gini coefficient and the coefficient of variation. Researchers have also varied in their measurement of participation units with some counting phenomena such as comments, words, or remarks. The authors report on an exploratory study that demonstrates conditions in which research conclusions regarding the participation equality construct are dependent on both the participation unit analyzed and whether a unit-based or dimensionless measure is used to compute participation equality. The authors conclude with recommendations for researchers investigating participation equality and practitioners that seek to measure and track participation equality in their collaborative work practices.