Group Support Systems as Collaborative Learning Technologies
Computer-based systems have been widely applied to support group-related activities such as collaborative learning and training. The various terms accorded to this research stream include virtual teams, e-collaboration, computer-supported collaborative work, distributed work, electronic meetings, and so forth. A notable and well-accepted aspect in the information system field is group support systems (GSS), the focus of this chpater. The numerous GSS studies have reported findings which may not be altogether consistent. An overall picture is much in want which attends to the synthesizing of the findings accumulated over decades. This chapter presents a meta-analysis study aimed at gaining a general understanding of GSS effects. We investigate 6 important moderators in GSS experimental research: group outcomes, namely group size, task type, anonymity, time and proximity, level of technology, and the existence of facilitation. The results point to important conclusions about the phenomenon of interest; in particular, their implications vis-à-vis computer-supported collaborative learning technologies and use are discussed and highlighted along each dimension of the studied variables.