Evaluating the Influence of E-SCM on Business Integrity in SMEs

2013 ◽  
Vol 9 (4) ◽  
pp. 1-11 ◽  
Author(s):  
Hany Abdelghaffar ◽  
Nada Hassan

Due to the extensive competition in today’s markets and the rapid development of new products and services, many companies started to invest on implementing supply chain management system. The rapid development of the internet had helped companies to establish their electronic supply chain system with suppliers in order to enhance the business functions. This paper investigates how e-supply chain management system enhances the business integrity at SMEs. To achieve this, a conceptual model was introduced and tested via a case study. Findings showed that implementing e-SCM helps SMEs to increase business integrity which leads to enhancing the efficiency and flexibility of the procurement process.

Author(s):  
Firat Kart ◽  
Louise E. Moser ◽  
P. M. Melliar-Smith

The MIDAS system is an automated supply chain management system that enables customers, manufacturers, and suppliers to cooperate over the Internet. MIDAS aims to achieve high customer satisfaction by supporting the build-to-order customization model and to reduce inventory carrying costs and logistics administration costs at the manufacturer by supporting the just-in-time manufacturing model. It allows a manufacturer to choose from the MIDAS Registry, suppliers of components, and negotiate based on the prices, availability, and delivery times of those components. The manufacturer can use one of several strategies to aggregate customers’ orders before processing them, and one of several strategies to accumulate suppliers’ quotes before deciding on a particular supplier. The paper presents an evaluation of these strategies in terms of the customer’s satisfaction, as measured by the customer response time, and the manufacturer’s gain, as measured by the number of orders aggregated or the best price ratio.


Author(s):  
Firat Kart ◽  
Louise E. Moser ◽  
P. Michael Melliar-Smith

The MIDAS system is an automated supply chain management system that enables customers, manufacturers, and suppliers to cooperate over the Internet. MIDAS aims to achieve high customer satisfaction by supporting the build-to-order customization model and to reduce inventory carrying costs and logistics administration costs at the manufacturer by supporting the just-in-time manufacturing model. It allows a manufacturer to choose from the MIDAS Registry, suppliers of components, and negotiate based on the prices, availability, and delivery times of those components. The manufacturer can use one of several strategies to aggregate customers’ orders before processing them, and one of several strategies to accumulate suppliers’ quotes before deciding on a particular supplier. The paper presents an evaluation of these strategies in terms of the customer’s satisfaction, as measured by the customer response time, and the manufacturer’s gain, as measured by the number of orders aggregated or the best price ratio.


2012 ◽  
Vol 220-223 ◽  
pp. 49-52
Author(s):  
Li Li Wang ◽  
Chong Chen ◽  
Zheng Mao Zhang

Based on the analysis of the characteristics and relationships between the production paradigm of Lean Production and Agile Manufacturing,through considering the similarities and differences between the two production patterns, their synthesizing application in the Integrated Supply Chain Management System is studied. A case study is presented to demonstrate how leanness and agility have been combined successfully within one supply chain.


Author(s):  
Dr. Navneet Joshi, ◽  
Sanjive Saxena

In this post globalization era, the business units are being forced ‘forced’ to provide better than the best to the customers. For, today’s customers are a different lot than what they used to be decades ago. They are no longer willing to be content with the ‘take it or leave it attitude’ of the traditional business units. They are demanding, aggressive and are determined to have the best product at a price & quality, which they are willing to pay and what they consider it to be right in their own perspective. This paradigm shift in the attitude of the customers’ is forcing the organizations to be innovative and create value for the customers such as injecting technology to provide services to the customers on 24x7x365 basis across the world and assisting the customer in placing the order for a product while he is in US and to have it delivered in India at a time and place as ‘dictated’ by him. But, all this emphasis on creating customer value and of providing services round the clock, has the backbone of an effective, efficient and efficacious Supply Chain Management System. For, without, this core aspect, the focus on customer value goes for a toss. Thus, business units of today are keenly studying, analyzing, innovating and implementing myriad measures so as to ensure customer value satisfaction. This is a conceptual case study, based on the corporate experience of the authors. The domain of the case study is the automobile sector. Initially the case study covers the basics of Supply Chain Management System and gradually it transcends to an establishment of Supply Chain Management System Finally the problems at the end are focused more on the usage of analytical skills rather than the usage of the theoretical concepts of Supply Chain Management System. KEY WORDS: Attitude, Backbone, Customer, Innovative, Value


2002 ◽  
Vol 2 (1) ◽  
pp. 17-34
Author(s):  
Jianxun Liu ◽  
Shensheng Zhang ◽  
Yinglin Wang ◽  
Jian Cao

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