Consumer Behavior in Online Risky Purchase Decisions

There is very little research about how consumers of different races trust online marketing information from businesses or government when making expensive purchase decisions such as cancer treatment medicine. In this article, a large cross-cultural sample was surveyed to evaluate trust belief levels for common online information sources when making risky purchase decisions. Trust belief levels of online information sources were significantly different across ethnicity and gender when making risky decision. Females across all ethnicities held higher trust beliefs for online information sources, and Asian females in particular had the highest trust beliefs for online data from library research to health care providers. Trust belief levels were lower for online social media and bank/financial institution online information sources for risky purchase decisions. These findings can be used by leaders, political authorities, and consumer behavior marketing managers to segment consumers by demographic characteristics.

Get full-text (via PubEx)

Which are the Best Information Sources for Identifying Emerging Health Care Technologies?: An International Delphi Survey

International Journal of Technology Assessment in Health Care ◽

10.1017/s0266462300011946 ◽

1998 ◽

Vol 14 (4) ◽

pp. 636-643 ◽

Cited By ~ 13

Author(s):

Glenn Robert ◽

John Gabbay ◽

Andrew Stevens

Keyword(s):

Health Care ◽

Health Care Providers ◽

Delphi Study ◽

Information Sources ◽

Medical Engineering ◽

Private Health Care ◽

Care Providers ◽

Medical Journals ◽

Biotechnology Companies ◽

Health Care Technologies

AbstractThe purpose of this survey was to assess potential information sources for identifying new health care technologies. A three-round Delphi study was conducted, involving 38 selected experts who suggested and assessed potential sources by applying agreed criteria. Twenty-six potential information sources were considered. Timeliness, time efficiency, and sensitivity were important criteria in determining which were the most important sources. The eight recommended sources were: pharmaceutical journals, pharmaceutical and biotechnology companies, specialist medical journals, key medical journals, medical engineering companies, private health care providers, newsletters and bulletins from other health technology assessment agencies, and groups of expert health professionals. There is a need to use a combination of sources because the most useful sources will vary according to the type of technology under consideration.

Get full-text (via PubEx)

Expert Perspectives on Hereditary Angioedema: Key Areas for Advancements in Care across the Patient Journey

Allergy & Rhinology ◽

10.2500/ar.2016.7.0165 ◽

2016 ◽

Vol 7 (3) ◽

pp. ar.2016.7.0165 ◽

Cited By ~ 7

Author(s):

Aleena Banerji ◽

Murat Baş ◽

Jonathan A. Bernstein ◽

Isabelle Boccon-Gibod ◽

Maria Bova ◽

...

Keyword(s):

Health Care Providers ◽

Hereditary Angioedema ◽

Delayed Diagnosis ◽

Scientific Data ◽

Online Information ◽

Care Providers ◽

C1 Inhibitor Deficiency ◽

Patient Journey ◽

Diagnosis And Management ◽

Awareness Campaigns

Background Published literature documents the substantial burden of hereditary angioedema (HAE) with C1 inhibitor deficiency on the quality of life and work productivity of patients. However, despite advances in the field and the availability of guidelines to advise health care providers (HCP) on the diagnosis and management of HAE, there are still many challenges to overcome. For example, delayed diagnosis and misdiagnosis are common, and treatment practices vary worldwide. Objective An international expert panel was convened to consider opportunities for improvements that would benefit patients with HAE. Methods Based on professional and personal experiences, the experts developed schematics to describe the journey of patients through the following stages: (1) onset of symptoms and initial evaluation; (2) referral/diagnosis; and (3) management of HAE. More importantly, the panel identified key areas in which it was possible to optimize the support provided to patients and HCPs along this journey. Results Overall, this approach highlighted the need for wider dissemination of algorithms and scientific data to more effectively educate HCPs from multiple disciplines and the need for more research to inform appropriate treatment decisions. Furthermore, HAE awareness campaigns, accurate online information, and referral to patient advocacy groups were all considered helpful approaches to support patients. Conclusion More detailed and widespread information on the diagnosis and management of HAE is needed and may lead to advancements in care throughout the journey of the patient with HAE.

Get full-text (via PubEx)

Upper Extremity Surgery in Tetraplegia and the Online Information Void

Hand ◽

10.1177/1558944719878835 ◽

2019 ◽

pp. 155894471987883

Author(s):

Shuting Zhong ◽

Gabriella E. Reed ◽

Loree K. Kalliainen

Keyword(s):

Upper Extremity ◽

Health Care Providers ◽

Key Words And Phrases ◽

Online Information ◽

Care Providers ◽

Online Content ◽

Nerve Transfers ◽

Extremity Function ◽

Surgical Options ◽

Upper Extremity Function

Background: People with tetraplegia lack awareness of, and subsequently underutilize, reconstructive surgery to improve upper extremity function. This is a topic of international discussion. To bridge the information gap, proposed mandates encourage providers to discuss surgical options with all tetraplegic patients. Outside of the clinical setting, little is known about information available to patients and caregivers—particularly online. The purpose of this study is to evaluate online content for surgical options for improved upper extremity function for people with tetraplegia. Methods: A sample of online content was generated using common search engines and 2 categories of key words and phrases, general and specific. Articles on the first 2 search pages were evaluated for content and audience. Results: A total of 76 different search results appeared on the first 2 pages using 8 unique search phrases. Of articles generated from general phrases, only 5% mentioned tendon or nerve transfers in tetraplegia. When more specific key search phrases were used, the number of lay articles increased to 71%. Conclusions: Based on initial results, general online information on the management of tetraplegia largely excludes discussions of upper limb reconstruction and the well-known benefits. Unless patients, their caregivers, and nonsurgical health care providers have baseline knowledge of tendon and/or nerve transfers, they are unlikely to obtain de novo awareness of surgical options with self-initiated searches. Thus, the challenge and opportunity is to revise the online dialogue to include upper extremity surgery as a fundamental tenet of tetraplegia care.

Get full-text (via PubEx)

Designing Health Information Delivery Systems for Puerto Rican Women

Health Education & Behavior ◽

10.1177/109019810102800603 ◽

2001 ◽

Vol 28 (6) ◽

pp. 680-695 ◽

Cited By ~ 9

Author(s):

Ruth E. Davis ◽

Daniele D. Flannery

Keyword(s):

Puerto Rican ◽

Cultural Values ◽

Health Information ◽

Health Care Providers ◽

Information Needs ◽

Information Sources ◽

Phenomenological Study ◽

Care Providers ◽

Puerto Rican Women ◽

Health Information Sources

Although health information is important to the prevention of much illness, the health information needs of Puerto Rican women remain unaddressed, according to the results of this phenomenological study. Through audiotaped interviews, 21women evaluated various sources of health information. Analysis of the data revealed which health information sources they considered trustworthy and nontrustworthy. Health care providers were found to be one of the least helpful sources, as personal interactions were often hurried and inattentive to women’s needs. Yet, the women were able to present a vivid portrait of a culturally sensitive community environment conducive to the presentation of health information. Implications include the importance of including cultural values in any health information setting, as well as the importance of building cultural bridges between health educators and Puerto Rican women. More research is needed to examine community efforts to enhance health information sources for this population of women.

Get full-text (via PubEx)

Reaching Perinatal Women Online: TheHealthy You, Healthy BabyWebsite and App

Journal of Obesity ◽

10.1155/2014/573928 ◽

2014 ◽

Vol 2014 ◽

pp. 1-9 ◽

Cited By ~ 36

Author(s):

Lydia Hearn ◽

Margaret Miller ◽

Leanne Lester

Keyword(s):

Health Care Providers ◽

Healthy Lifestyle ◽

Online Resources ◽

Online Information ◽

Care Providers ◽

Emotional Wellbeing ◽

Close Link ◽

Online Resource ◽

Service Staff ◽

Perinatal Women

Overwhelming evidence reveals the close link between unwarranted weight gain among childbearing women and childhood adiposity. Yet current barriers limit the capacity of perinatal health care providers (PHCPs) to offer healthy lifestyle counselling. In response, today’s Internet savvy women are turning to online resources to access health information, with the potential of revolutionising health services by enabling PHCPs to guide women to appropriate online resources. This paper presents the findings of a project designed to develop an online resource to promote healthy lifestyles during the perinatal period. The methodology involved focus groups and interviews with perinatal women and PHCPs to determine what online information was needed, in what form, and how best it should be presented. The outcome was the development of the Healthy You, Healthy Baby website and smartphone app. This clinically-endorsed, interactive online resource provides perinatal women with a personalised tool to track their weight, diet, physical activity, emotional wellbeing, and sleep patterns based on the developmental stage of their child with links to quality-assured information. One year since the launch of the online resource, data indicates it provides a low-cost intervention delivered across most geographic and socioeconomic strata without additional demands on health service staff.

Get full-text (via PubEx)

Professionalism in a Digital Age: Opportunities and Considerations for Using Social Media in Health Care

Physical Therapy ◽

10.2522/ptj.20130227 ◽

2015 ◽

Vol 95 (3) ◽

pp. 406-414 ◽

Cited By ~ 34

Author(s):

Kendra Gagnon ◽

Carla Sabus

Keyword(s):

Health Care ◽

Social Media ◽

Health Care Providers ◽

Media Use ◽

Online Communication ◽

Policy Implications ◽

Online Information ◽

Care Providers ◽

Social Media Use ◽

Remarkable Change

Since the beginning of the millennium, there has been a remarkable change in how people access and share information. Much of this information is user-generated content found on social media sites. As digital technologies and social media continue to expand, health care providers must adapt their professional communication to meet the expectations and needs of consumers. This adaptation may include communication on social media sites. However, many health care providers express concerns that professional social media use, particularly interactions with patients, is ethically problematic. Social media engagement does not create ethical dissonance if best practices are observed and online communication adheres to terms of service, professional standards, and organizational policy. A well-executed social media presence provides health care providers, including physical therapists, the opportunity—and perhaps a professional obligation—to use social media sites to share or create credible health care information, filling a consumer void for high-quality online information on fitness, wellness, and rehabilitation. This perspective article provides a broad review of the emergence of social media in society and health care, explores policy implications of organizational adoption of health care social media, and proposes individual opportunities and guidelines for social media use by the physical therapy professional.

Get full-text (via PubEx)

Health Care Providers’ Trusted Sources for Information About COVID-19 Vaccines: Mixed Methods Study (Preprint)

10.2196/preprints.33330 ◽

2021 ◽

Author(s):

Eden Brauer ◽

Kristen Choi ◽

John Chang ◽

Yi Luo ◽

Bruno Lewin ◽

...

Keyword(s):

Health Care ◽

Mixed Methods ◽

Health Care Providers ◽

Information Sources ◽

Mixed Methods Study ◽

Government Agencies ◽

Advanced Practice ◽

Care Providers ◽

Sources Of Information ◽

Vaccine Information

BACKGROUND Information and opinions shared by health care providers can affect patient vaccination decisions, but little is known about who health care providers themselves trust for information in the context of new COVID-19 vaccines. OBJECTIVE The purpose of this study is to investigate which sources of information about COVID-19 vaccines are trusted by health care providers and how they communicate this information to patients. METHODS This mixed methods study involved a one-time, web-based survey of health care providers and qualitative interviews with a subset of survey respondents. Health care providers (physicians, advanced practice providers, pharmacists, nurses) were recruited from an integrated health system in Southern California using voluntary response sampling, with follow-up interviews with providers who either accepted or declined a COVID-19 vaccine. The outcome was the type of information sources that respondents reported trusting for information about COVID-19 vaccines. Bivariate tests were used to compare trusted information sources by provider type; thematic analysis was used to explore perspectives about vaccine information and communicating with patients about vaccines. RESULTS The survey was completed by 2948 providers, of whom 91% (n=2683) responded that they had received ≥1 dose of a COVID-19 vaccine. The most frequently trusted source of COVID-19 vaccine information was government agencies (n=2513, 84.2%); the least frequently trusted source was social media (n=691, 9.5%). More physicians trusted government agencies (n=1226, 93%) than nurses (n=927, 78%) or pharmacists (n=203, 78%; <i>P</i><.001), and more physicians trusted their employer (n=1115, 84%) than advanced practice providers (n=95, 67%) and nurses (n=759, 64%; <i>P</i>=.002). Qualitative themes (n=32 participants) about trusted sources of COVID-19 vaccine information were identified: processing new COVID-19 information in a health care work context likened to a “war zone” during the pandemic and communicating information to patients. Some providers were hesitant to recommend vaccines to pregnant people and groups they perceived to be at low risk for COVID-19. CONCLUSIONS Physicians have stronger trust in government sources and their employers for information about COVID-19 vaccines compared with nurses, pharmacists, and advanced practice providers. Strategies such as role modeling, tailored messaging, or talking points with standard language may help providers to communicate accurate COVID-19 vaccine information to patients, and these strategies may also be used with providers with lower levels of trust in reputable information sources.

Get full-text (via PubEx)

Investigating HPV- and HPV Vaccine-Related Knowledge, Perceptions, and Information Sources among Health Care Providers in Three Big Cities in China

Vaccines ◽

10.3390/vaccines8030499 ◽

2020 ◽

Vol 8 (3) ◽

pp. 499

Author(s):

Jie Li ◽

Jingshi Kang ◽

Yimeng Mao ◽

Pinpin Zheng ◽

Abu S Abdullah ◽

...

Keyword(s):

Health Care ◽

Health Care Providers ◽

Hpv Vaccine ◽

Large Scale ◽

Online Survey ◽

Information Sources ◽

Developed Countries ◽

Vaccine Hesitancy ◽

Care Providers ◽

Big Cities

The limited access to vaccination and vaccine hesitancy are prevalent even among health care providers in less developed countries. This study assessed the relationships between (i) health care providers’ knowledge on human papillomavirus (HPV) and vaccination for HPV and (ii) their perceptions, demographic characteristics, and the use of information sources. In this large-scale online survey, participants (n = 1394) were recruited from hospitals of three big cities in China (Shanghai, Guangzhou, and Shenzhen). Descriptive analysis, the chi-square test, and logistic regression analysis were used to answer different research questions. Health care providers’ overall knowledge scores are consistent with their perceptions about HPV and HPV vaccine. Occupation, specialty, the type of hospitals, and the frequency of participants’ search for information using professional informational sources are the most significant characteristics that are closely associated with their knowledge of HPV and its vaccine. Targeted educational interventions are needed to improve health care providers’ engagement in the promotion of the HPV vaccine. Such interventions, besides increasing knowledge, should also emphasize the importance of appropriate information sources to acquire information.

Get full-text (via PubEx)

Online information seeking behaviour among people living with HIV in selected public hospitals of Tanzania

Journal of Systems and Information Technology ◽

10.1108/jsit-06-2016-0038 ◽

2017 ◽

Vol 19 (1/2) ◽

pp. 94-115 ◽

Cited By ~ 2

Author(s):

Edda Tandi Lwoga ◽

Tumaini Nagu ◽

Alfred Said Sife

Keyword(s):

Health Care Providers ◽

Information Seeking ◽

Information Source ◽

Public Hospitals ◽

People Living With Hiv ◽

Online Information ◽

Care Providers ◽

Content Type ◽

Information Seeking Behaviour ◽

Actual Use

Purpose This paper aims to determine factors that influence people living with HIV (PLHIV) to engage in internet-based HIV information seeking behaviour in selected Tanzanian public regional hospitals. Design/methodology/approach The authors conducted a questionnaire-based survey to 221 PLHIV in two regional public hospitals in Mwanza and Dar es Salaam, Tanzania. They assessed the validity and reliability of the measurement model by using exploratory factor analysis and also used hierarchical regressions to examine the research hypotheses by using Statistical Package for Social Science. Findings The study found that there is low usage of internet (24.3 per cent) to search online HIV information. Factors related to attitude and information source accessibility predicted usage intentions of internet, while facilitating conditions, information source accessibility and usage intention of internet determined actual use of internet among PLHIV. Age moderated the effects of information source quality and social influence on usage intention of internet, and the effects of the information source accessibility and social influence on actual use of internet. The findings imply that younger PLHIV were more likely to use internet to access HIV information than the older respondents due to perceived ease of accessing information and quality of the online content. Further, older PLHIV were more influenced by the views of others when making decisions to use internet. Practical implications Health-care providers and libraries need to conduct regular studies on health needs of patients, and promote benefits of accessing online information; website designers need to design user-friendly databases; public libraries need to include a section on health information; hospital and public librarians need to provide catalogues of health information resources on their websites; and health-care providers need to improve technological infrastructure. Originality/value This is a comprehensive study that provides empirical findings to better understand the HIV information seeking behaviour from actual internet users, particularly factors that may influence PLHIV to seek online information in Tanzania.

Get full-text (via PubEx)