A Semi-Structured Methodology for ERP System Selection Based on MACBETH and Choquet Integral Applied to Small and Medium Sized Enterprises

2011 ◽  
Vol 2 (4) ◽  
pp. 1-19
Author(s):  
Abdelilah Khaled ◽  
Mohammed Abdou Janati Idrissi

Historically, Enterprise Resource Planning (ERP) systems were initially destined to large companies in order to standardize and streamline their key business processes. Recently, they have been increasingly adopted by Small and Medium Enterprises (SMEs). However, making strategic tradeoffs among the various marketplace solutions is a troublesome balance task for SMEs without the rescue of systematic multicriteria decision approaches. This paper addresses the question of how to choose an ERP solution that best suits a given SME. It serves twofold objectives; firstly it defines a set of selection criteria related to SMEs’ context. Secondly, it presents a selection methodology based on the construction of an induced decision model through capturing the decision maker’s preferences. The key contribution of this paper is the introduction of a new iterative learning based approach destined to make enlightened decisions through the consideration of interdependencies among the adopted selection criteria thanks to the Choquet Integral.

Author(s):  
Abdelilah Khaled ◽  
Mohammed Abdou Janati Idrissi

Historically, Enterprise Resource Planning (ERP) systems were initially destined to large companies in order to standardize and streamline their key business processes. Recently, they have been increasingly adopted by Small and Medium Enterprises (SMEs). However, making strategic tradeoffs among the various marketplace solutions is a troublesome balance task for SMEs without the rescue of systematic multicriteria decision approaches. This paper addresses the question of how to choose an ERP solution that best suits a given SME. It serves twofold objectives; firstly it defines a set of selection criteria related to SMEs’ context. Secondly, it presents a selection methodology based on the construction of an induced decision model through capturing the decision maker’s preferences. The key contribution of this paper is the introduction of a new iterative learning based approach destined to make enlightened decisions through the consideration of interdependencies among the adopted selection criteria thanks to the Choquet Integral.


This chapter further develops and generalises findings from the authors’ July 2008 paper in the International Journal of Enterprise Information Systems (IJEIS) by adding organisational issues such as business process reengineering (BPR). The authors argue that enterprise resource planning (ERP) systems are complex management tools that impose standard business processes from larger manufacturing firms. The authors test whether these systems can be adapted effectively to more simplified organisations such as small and medium enterprises (SMEs). The authors found that SMEs tend to have a high perceived level of satisfaction when using these complex tools, independent of size or sector. However, they cannot clearly establish that SMEs having applied BPR while implementing an ERP system are more satisfied than those that did not.


2012 ◽  
Vol 6 (2) ◽  
pp. 140
Author(s):  
Putu Wuri Handayani ◽  
J.W. Saputro ◽  
Achmad Nizar Hidayanto ◽  
Indra Budi

Usaha Kecil dan Menengah (UKM) di Indonesia telah dapat berkontribusi terhadap PDB (Produk Domestik Bruto) nasional sebesar 55.56% berdasarkan data Biro Perencanaan Kementerian Negara Koperasi dan UKM Republik Indonesia, pada tahun 2008. Untuk memperluas pangsa pasar dan meningkatkan daya saing UKM, UKM membutuhkan suatu aplikasi yang dapat mengintegrasikan dan mengotomatisasi proses bisnis UKM. Aplikasi ERP dapat menjadi salah satu solusi untuk UKM dikarenakan keuntungan yang dapat diberikan seperti memberikan informasi dengan waktu respon yang cepat, meningkatkan interaksi antar bagian dalam suatu organisasi, meningkatkan pengelolaan siklus pemesanan barang, dsb. Beberapa isu kritis yang dihadapi oleh UKM adalah terbatasnya dana dan kapabilitas teknologi informasi yang dimiliki. Dalam memahami kebutuhan layanan yang diperlukan oleh UKM untuk aplikasi ERP dan untuk menyediakan arahan bagi UKM serta menanggapi kurangnya riset ERP di Indonesia maka riset ini bertujuan untuk menggambarkan peta rencana jangka panjang dari agenda riset ERP yang akan dilakukan untuk UKM di Indonesia. Small and Medium Enterprises (SMEs) in Indonesia has been able to contribute to the GDP (Gross Domestic Product) of 55.56% based on national data Planning Bureau of the Ministry of Cooperatives and SMEs of the Republic of Indonesia, in 2008. To expand market share and improve the competitiveness of SMEs, SMEs need an application that can integrate and automate business processes of SMEs. ERP applications can be one solution for SMEs because of the advantages that can be provided such as providing information with fast response time, increase the interaction between the departments of an organization, improving the management of ordering goods cycle, etc. Some of the critical issues faced by SMEs are the limited funds and information technology capabilities they have. In understanding the needs of the services required by SMEs for ERP applications and to provide guidance for SMEs and response to the lack of research about ERP in Indonesia, this research aims to describe the long-term plan maps of the ERP's research agenda that will be made for SMEs in Indonesia.


2012 ◽  
Vol 263-266 ◽  
pp. 3260-3264
Author(s):  
Shih Hsien Lin ◽  
Huan You Lin ◽  
Pi Lien Kao

The development of information technology has brought rapid changes to the industries, thus causing serious impacts on small and medium enterprises (SMEs). This study treated the employees in SMEs as the subjects to probe into the effects of vocational training and innovation management model on corporate operation performance when SMEs implement the enterprise resource planning (ERP) system. According to the empirical findings, the employees suggested that ERP implementation is the most important. Through project preparation, business blueprint analysis, technical realization, final preparation and effective support, operation performance can be fulfilled.


Author(s):  
Yousef Khaleel ◽  
Anmar Abuhamdah ◽  
Mutaz Abu Sara ◽  
Bassam Al-Tamimi

With the fast development of information technologies and enterprise software, Enterprise Resource Planning (ERP) systems are increasingly adopted by more small and medium enterprises (SMEs). Based on this trend, it is necessary to develop ERP systems in a manner that meets and fits the SMEs requirements and needs. This paper proposes conceptual components of ERP requirements that are required for generating ERP system functions. In addition, it proposes an ERP requirements analysis method for ERP system developments in order to produce the proper ERP system functions for SMEs. The advantage of this analysis method is that it is easy to analyze and integrate the special requirements of the ERP development for distinguishing a sub-sector of SMEs. In this paper, by analyzing the components of requirements and the relationship of the business process modelling, several basic concepts are given and the method of the process analysis and modelling is also expressed.


Author(s):  
Siti Aisyah Salim ◽  
◽  
Syammon Jaffar ◽  

The adoption of Enterprise Resource Planning (ERP) system in small and medium enterprises (SMEs) could offer significant benefits in terms of managing the resources and support business function. However, the traditional ERP systems are quite expensive and have complex procedures for the adoption especially for SMEs. With the introduction of cloud-based ERP systems that have similar functionalities with traditional ERP, SMEs are now able to adopt this system. However, the adoption of cloud ERP remains low and question arise on how to encourage SMEs to adopt this system. Drawing from management and Information Systems literature, this study proposes and conceptual framework for cloud ERP adoption among SMEs. Using archival analysis approach and technology-push and demand-pull as the theoretical background, this research has come out with six main themes namely: firm qualities, internal pressure, external pressure, technology features, organizational readiness and external support. This paper will give significant benefits to ERP vendors to understand their potential buyer’s behaviour towards the adoption of cloud ERP.


Author(s):  
Yousef Khaleel ◽  
Anmar Abuhamdah ◽  
Mutaz Abu Sara ◽  
Bassam Al-Tamimi

With the fast development of information technologies and enterprise software, Enterprise Resource Planning (ERP) systems are increasingly adopted by more small and medium enterprises (SMEs). Based on this trend, it is necessary to develop ERP systems in a manner that meets and fits the SMEs requirements and needs. This paper proposes conceptual components of ERP requirements that are required for generating ERP system functions. In addition, it proposes an ERP requirements analysis method for ERP system developments in order to produce the proper ERP system functions for SMEs. The advantage of this analysis method is that it is easy to analyze and integrate the special requirements of the ERP development for distinguishing a sub-sector of SMEs. In this paper, by analyzing the components of requirements and the relationship of the business process modelling, several basic concepts are given and the method of the process analysis and modelling is also expressed.


2018 ◽  
Vol 8 (6) ◽  
pp. 3631-3639 ◽  
Author(s):  
M. S. Abdel-Haq ◽  
H. Chatti ◽  
E. Asfoura

Enterprise resource planning (ERP) is an important innovation, affecting the business world by generating improvements both tangible and intangible in large companies and small and medium enterprises (SME). This study focuses on the determinants of success and the advantages of the adoption of this technology. To address these points, a comprehensive literature survey was carried out in order to formulate an original research model for ERP success evaluation and provide a prospect for IT infrastructure and integration. The model, thus suggested and taken within the Kingdom of Saudi Arabia (KSA) context, examines in a systematic approach the relation between the ERP acceptance determinants, the effects of the process of ERP systems diffusion, and the impacts expected on organizational performance. Obtained results underline two key determinants of ERP projects success: First, the preponderance of information control and the improvement in the use of competences. The second factor is the quality of team projects, the definition of team’s mission, training, business processes reengineering, user acceptance, top management support and the selection of the ERP solution.


2019 ◽  
Vol 16 (12) ◽  
pp. 5396-5407
Author(s):  
Agung Terminanto ◽  
Achmad Nizar Hidayanto ◽  
Wahyu Nugroho

Industry 4.0 has changed the way we live, work and interact, creating new opportunities and challenges. To deal with these challenges, SMEs need an application that can integrate and automate SME business processes. Small and Medium Enterprises are very important for Indonesia’s economic growth. The 2016 economic census conducted by the Central Bureau of Statistics stated the rapid economic growth among MSMEs. The more rapid growth of the market, the greater the competition in the market coupled with the current digital era. The study was conducted to measure the readiness of small and medium enterprises in the Bogor area that are engaged in fashion for Cloud ERP adoption. Readiness measurement is done by the Net Ready method which has four variables, namely: Leadership, Governance, Competencies, Technology. The Net Ready method further assesses the readiness to the level of the organization and the results of measurements which each have different value contributions. Governance provides the biggest contribution in the assessment of Net Ready which has a score of 1.06. Competencies provide the second largest contribution which has a score of 0.77. Technology provides the third largest contribution which has a value of 0.72. Leadership makes the smallest contribution in this study which has a score of 0.58, lack of management awareness of integrated information systems to make new business strategies. The total score obtained from the summary of each variable total score produces a value of 3.12. The total score can be categorized as Bogor region SMEs engaged in fashion, quite ready to adopt Cloud ERP.


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