Product Improvement with Quality Function Deployment (QFD) Technique

2012 ◽  
Vol 445 ◽  
pp. 1058-1063 ◽  
Author(s):  
Hatice Camgoz-Akdag ◽  
Selim Zaim ◽  
Mehmet F. Acar ◽  
Omer F. Demirel ◽  
Ahmet Ataman
Keyword(s):  
Natural Gas ◽  
Quality Function Deployment ◽  
New Product ◽  
Gas Distribution ◽  
Successful Result ◽  
Quality Function ◽  
Customer Expectations ◽  
Improvement Process ◽  
Distribution Company ◽  
Product Improvement

The purpose of this paper is to improve a new part for the natural gas sector using Quality Function Deployment (QFD) technique. QFD methodology was chosen for the product improvement process at IGDAS (Istanbul natural gas distribution company), the biggest natural gas distribution firm in Turkey. Experts from engineers were selected to determine customer expectations. Application of QFD to pipe strangling equipment is described step by step. The results show that when developing a new product or improving a product both customer expectations and product requirements are evaluated at the same time pleasing both parties for a successful result.

Development of E-Saving Glass by Malaysia Overview Using Quality Function Deployment Method for Market Transformation

2015 ◽  
Vol 761 ◽  
pp. 594-598
Author(s):  
Syaiful Rizal Hamid ◽  
Boon Cheong Chew ◽  
Muhammad Azfar Abdullah ◽  
Sarah Halim
Keyword(s):  
Quality Function Deployment ◽  
Market Research ◽  
New Product ◽  
Customer Requirements ◽  
Quality Function ◽  
Factors Analysis ◽  
Market Transformation ◽  
Voice Of Customer ◽  
The Voice ◽  
Qfd Method

This paper discusses the development of E-saving glass (ESG) in Malaysia by using quality function deployment (QFD) method for market transformation. This paper focuses on two objectives, i.e., (i) to investigate the suitability of the ESG in Malaysian market for customer satisfaction, product quality and manufacturer competitiveness by using systematic tools of QFD process, and (ii) the implementation of ESG by looking at factors analysis based on QFD method and Malaysian market transformation. The QFD method is utilised by a multidisciplinary team to translate a set of customer requirements (the “voice of customer” (VOC)), market research and technical benchmarking data into an appropriate number of prioritised engineering targets that could be met by a new product design.

Product Improvement with Quality Function Deployment (QFD) Technique

2012 ◽  
Vol 445 ◽  
pp. 1058-1063
Author(s):  
Hatice Camgoz-Akdag ◽  
Selim Zaim ◽  
Mehmet F. Acar ◽  
Omer F. Demirel ◽  
Ahmet Ataman
Keyword(s):  
Quality Function Deployment ◽  
Quality Function ◽  
Product Improvement
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