Development of E-Saving Glass by Malaysia Overview Using Quality Function Deployment Method for Market Transformation

2015 ◽  
Vol 761 ◽  
pp. 594-598
Author(s):  
Syaiful Rizal Hamid ◽  
Boon Cheong Chew ◽  
Muhammad Azfar Abdullah ◽  
Sarah Halim
Keyword(s):  
Quality Function Deployment ◽  
Market Research ◽  
New Product ◽  
Customer Requirements ◽  
Quality Function ◽  
Factors Analysis ◽  
Market Transformation ◽  
Voice Of Customer ◽  
The Voice ◽  
Qfd Method

This paper discusses the development of E-saving glass (ESG) in Malaysia by using quality function deployment (QFD) method for market transformation. This paper focuses on two objectives, i.e., (i) to investigate the suitability of the ESG in Malaysian market for customer satisfaction, product quality and manufacturer competitiveness by using systematic tools of QFD process, and (ii) the implementation of ESG by looking at factors analysis based on QFD method and Malaysian market transformation. The QFD method is utilised by a multidisciplinary team to translate a set of customer requirements (the “voice of customer” (VOC)), market research and technical benchmarking data into an appropriate number of prioritised engineering targets that could be met by a new product design.

scholarly journals Perancangan Kontainer Berpendingin pada Sepeda Motor dengan Metoda QFD dan TRIZ

2020 ◽  
Vol 20 (1) ◽  
pp. 13-26
Author(s):  
Ratna Sari Dewi ◽  
Ahmad Rusdiansyah ◽  
Farhan Herdiansyah
Keyword(s):  
Quality Function Deployment ◽  
Physiological Factors ◽  
Quality Function ◽  
Physical Chemical ◽  
Horticultural Products ◽  
Harvesting Process ◽  
Main Input ◽  
Voice Of Customer ◽  
The Voice ◽  
Qfd Method

The freshness of vegetables cannot always be sustained because vegetables are one of the perishable horticultural products. The decline of freshness of these vegetables is due to physical, chemical, and physiological factors which appear naturally after the harvesting process. To ensure the freshness of vegetables when distributed, refrigerated containers were designed in this study by combining the Quality Function Deployment (QFD) and Teoriya Reshenia Izobretatelskikh Zadatch (TRIZ). To get the voice of customer as the main input in the QFD method, interviews were conducted to 10 vegetable producers in Indonesia as potential consumers of designed refrigerated container products. Contradictions that arise between several technical responses in QFD are resolved by the TRIZ method. As the final result, this study recommends 12 target specifications that can be implemented on the prototype of the designed refrigerated container.

scholarly journals APPLIED QUALITY FUNCTION DEPLOYMENT (QFD) FOR ELONGATED CHAIR DESIGN

Tibuana ◽  
2019 ◽  
Vol 2 (02) ◽  
pp. 68-73
Author(s):  
M. Nushron Ali Mukhtar
Keyword(s):  
Quality Function Deployment ◽  
Economic Value ◽  
Quality Function ◽  
Implementation Phase ◽  
The Times ◽  
Voice Of Customer ◽  
Chair Design ◽  
The Voice ◽  
Collection Phase ◽  
Qfd Method

In line with the times, the need for product development ideas has a high selling value. Economic value and product efficiency are highly considered in the design, one of which is the design of a stall or café chair. In general, the most used seats are permanent. In other words, it can't adjust when used for a few people or for a lot of people. Therefore it is necessary to design stalls and café chairs that can be stretched or shortened automatically. The purpose of designing this elongated chair is, it can be arranged so that it can be shortened, with this advantage we can save space and expand the space and of course it will be designed according to consumer needs. The elongated chair is made using the Quality Function Deployment (QFD) method. Some methods that must be done, namely the Voice of Customer collection phase, which is done by distributing questionnaires to 25 respondents. The next step is House of Quality based on the results of the questionnaire. After the HOQ is completed, then the analysis and implementation phase of the results obtained at HOQ will be applied to the product design.

scholarly journals The Implementation of Quality Function Deployment (QFD) in Tire Industry

2017 ◽  
Vol 8 (4) ◽  
pp. 223 ◽  
Author(s):  
Hari Abdul Hadi ◽  
Humiras Hardi Purba ◽  
Kurnia Sigma Indarto ◽  
Rorio Gomgom Paska Simarmata ◽  
Guntur Pratama Putra ◽  
...  
Keyword(s):  
Quality Function Deployment ◽  
New Product ◽  
Technical Requirement ◽  
Customer Requirements ◽  
Pattern Design ◽  
Quality Function ◽  
Tire Industry ◽  
Competitive Prices ◽  
The Right ◽  
Qfd Method

This research had two main objectives. The first research objective was to make the right design of new product according to customer requirements with the implementation of Quality Function Deployment (QFD) in the tire industry. The second research objective was to enhance competitiveness based on the renewal of marketing strategy and consumer needs, non-explosive prohibition, non-slip tires, no bulgy, and competitive prices. The research was carried out by using costumer satisfaction rating by comparing with the competitor companies. Based on calculation using QFD method, it shows that split liner has the highest percentage of technical requirement in tire industry about 30,57%. The second factor is pattern design about 25,98%. Then, the third factor is compound technology about 22,68%. Therefore, the researchers can recommend several strategies for the quality improvement based on customer needs for the tire industry.

A New Product Design for Fire Extinguishing Equipment Based on Quality Function Deployment

2014 ◽  
Vol 602-605 ◽  
pp. 412-415
Author(s):  
Yan Jun Li ◽  
Jian Ming Che
Keyword(s):  
Quality Function Deployment ◽  
Design Method ◽  
New Product ◽  
Design Phase ◽  
Customer Requirements ◽  
Quality Function ◽  
Fire Extinguishing ◽  
Conceptual Design Phase ◽  
Effective Design ◽  
Qfd Method

To design a new product for fire extinguishing equipment, knowledge about customer requirements for selecting suitable characteristics is required. And Quality Function Deployment (QFD) is proposed as an effective design method to addresses the translation of customer requirements into product functional characteristics. So this paper describes an extension of QFD method aimed at representing customer needs, technological requirements, environmental impacts and their relationships with the product functionality during the conceptual design phase. At last this method could help designers to design a new conceptual product for fire extinguishing equipment.

scholarly journals Integration of Triz Into Quality Function Deployment

2015 ◽  
Vol 6 (2) ◽  
pp. 56-62 ◽  
Author(s):  
Philipp Tursch ◽  
Christine Goldmann ◽  
Ralf Woll
Keyword(s):  
Conflict Resolution ◽  
Problem Solving ◽  
Product Development ◽  
Initial Phase ◽  
Quality Function Deployment ◽  
Development Process ◽  
New Product ◽  
Customer Requirements ◽  
Quality Function ◽  
The Voice

Abstract Purpose: The objective of successful companies is the integration of customer requirements in the development process of a new product. Therefore, the Quality Function Deployment method has proven useful several times. The customer requirements often contain contradictions, which are mostly solved by compromises. The aim should be to integrate all customers’ demands and wishes into future products. Methodology: The theory of inventive problem solving can be applied to eliminate compromises in the product development. The method’s different tools enable a goal-oriented and systematic conflict resolution and may help to uncover trends. This paper displays an approach where individual tools of TRIZ are integrated into the Quality Function Deployment. Results: The result of this work is the presentation of the resulting benefits from combining the two methods. For this reason, individual tools of TRIZ are used in different points of the QFD process. The paper shows examples of starting points. Value of paper: In the context of this paper, the benefits from the interaction of QFD and TRIZ are presented. These are particularly evident in the initial phase of project implementation. In this phase the goal of the QFD process is to succeed in translating the voice of the customer for the company and then integrating it into the product development.

scholarly journals PENGEMBANGAN PRODUK KURSI SUDUT PADA UKM PENGRAJIN BAMBU DENGAN METODE QUALITY FUNCTION DEPLOYMENT (QFD) (Study Kasus :UD.Tiga Putri di Gunung Sari, NUSA TENGGARA BARAT)

2014 ◽  
Vol 4 (1) ◽  
Author(s):  
I Made Suartika ◽  
A.A. ALit Triadi ◽  
Fira Dwika Aprentari Rayes
Keyword(s):  
Product Development ◽  
Design Process ◽  
Quality Function Deployment ◽  
New Product ◽  
Average Score ◽  
Finishing Process ◽  
Quality Product ◽  
The Voice ◽  
Voice Of Customers ◽  
Qfd Method

The more demands of the consumers for quality product have made the industry develop product which can satisfy the customers. This study aimed at finding out the design process and the product development which observed the customer’s needs and wants, and developed the initial design to obtain the design which met customer’s wants and needs.This study employed QFD method to identify the Voice of Customers (VoC). VoC was obtained through questionnaire, distibuted to 90 customers from 3 UKMs, i.e. UD Tiga Puteri, and two competitor UKMs, UKM Debu and UKM Mia Bamboo Collection. The questionnare distribution was undertaken to find the lavel of the customer’s interest, so that the UKM needed to develop a new product which met the customers’ satisfaction.From the three studied design, the old design (A) and the two new designs (B and C), the new desigm of chair (C) was the most appealing to the customers, with the average grade of 4.26, and the least appealing was the chair with the design (A) with the average score of 3.54. As for the bamboo chair product development according to the priority for improvement were, respectively, finishing process with priority contribution of 5.7, the strength value with the priority contribution of 2.5, durability with priority contribution of 1.9, and the aspect with the lowest priority value was colour with the score of 0.9.

scholarly journals Prioritizing Business Quality Improvement of Fresh Agri-Food SMEs through Open Innovation to Survive the Pandemic: A QFD-Based Model

2021 ◽  
Vol 7 (2) ◽  
pp. 156
Author(s):  
Tutur Wicaksono ◽  
Md Billal Hossain ◽  
Csaba Bálint Illés
Keyword(s):  
Quality Improvement ◽  
Open Innovation ◽  
Quality Function Deployment ◽  
Satisfaction Score ◽  
Customer Requirements ◽  
Quality Function ◽  
Business Requirements ◽  
Qfd Method

It is important that SMEs are able to prioritize business quality by identifying business requirements based on customer requirements. This strategy is able to help SMEs generate innovation in the form of improved business quality activities to meet customer requirements. This approach uses the “quality function deployment (QFD)” method to identify the priority business requirements and improvement actions to generate business quality. As a result, we managed to identify five priority variable business requirements (BReqs) based on seven variable customer requirements (CReqs) with the lowest satisfaction score. We proposed some improvement actions in perspective quality based on five priority business requirements. Moreover, the final quality matrix of business quality improvement priority generally makes it easier for users to read and find out which variables need to be improved. This research also presents a solution so that users can perform business actions effectively and efficiently in allocating their resources.

scholarly journals YOGURT PRODUCT DESIGN BY USING QUALITY FUNCTION DEPLOYMENT: A CONCEPTUAL FRAMEWORK

2019 ◽  
Vol 8 (2) ◽  
pp. 133-138
Author(s):  
Arief Rahmawan ◽  
Novia Nur Rosyida
Keyword(s):  
Product Design ◽  
Quality Function Deployment ◽  
Education Institution ◽  
Industrial Technology ◽  
Business Unit ◽  
Quality Function ◽  
Customer Identification ◽  
Voice Of Customer ◽  
The Voice

University of Darussalam Gontor is a higher education institution which has Agro-Industrial Technology Department. As a department with mission to create Moslem technopreneur, student business unit is created as laboratory to produce vary agroindustry products, and yogurt YoFresh is one of their main products. Quality function deployment is one of the most important developed tools to ensure the quality of product and service. As an emerging business unit in agro-industrial technology department, QFD methodology is attempted to propose design characteristic of yogurt and match with voice of customer. This research is proposed to improve the quality and product design of product developed student business unit in Agro-Industrial Technology Department. This research consists of three stages by utilize QFD application, which are: (1) determine the voice of customer (2) determine of technical responses and (3) relationships between both stages. As the beginning, voice of customer identification is paramount as input of QFD application. Furthermore, identifying product characteristic by conducting interview with management of YoFresh is necessary in order to obtain technical response as the sub-matrix of QFD. To complete QFD analysis, relationships between previous stages is analyzed to obtain the score of technical responses. Results from this research will evaluate and give blossom opportunities for innovative agroindustry products. The more variative agroindustry products created, the more insight and experience for students to have. Through business unit, agroindustry department of UNIDA Gontor will successfully deliver the value of moslem technopreneur.

scholarly journals REDESIGN OF BREASTFEEDING CHAIR FOR NURSERY ROOM

2020 ◽  
Vol 20 (Special1) ◽  
pp. 64-71
Author(s):  
Prima F ◽  
Vella V ◽  
Lusi S ◽  
Hilma Raimona Z
Keyword(s):  
Quality Function Deployment ◽  
Customer Requirements ◽  
Quality Function ◽  
Back Seat ◽  
International Airport ◽  
West Sumatra ◽  
Study Designs ◽  
The Voice

Breastfeeding chair is one of the essential facilities in the airport. This study designs the breastfeeding chair for the nursery room in Minangkabau International Airport. Quality Function Deployment (QFD) was used to investigate the customer requirements by distributing questionnaires to 100 mothers in Padang West Sumatra. Anthropometry data was also measured form those respondents. The study resulted in a design of ergonomic breastfeeding chair which was used features obtained from the voice of the customers. The design has considered the condition of the mother giving birth by normal as well as a cesarean. The design has an adjustable back seat with an angle of 95o,105o, and 110o; it has an adjustable footrest with 120o, 140o, and 180o angles. The chair has a headrest, baby support pad, a portable baby cushion, an adjustable baby bearings. The chair has also equipped with an assemble torn neck, a small drawer on the side of the chair, and a palm rest that can be used or not by adjusting the height.

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