Evaluating the Demand Effects of Reductions in the Frequency of Delivery Service

2015 ◽  
Author(s):  
Edward S. Pearsall ◽  
Charles L. Trozzo
Keyword(s):  
Delivery Service ◽  
Demand Effects

Experimental Design as a Retrieval Method for Assessing the Phenomenological Characteristics of Episodic Memories, Episodic Future Thoughts, and Episodic Counterfactual Thoughts

2020 ◽  
Author(s):  
Jared Branch
Keyword(s):  
Experimental Design ◽  
Effect Sizes ◽  
Retrieval Method ◽  
Future Studies ◽  
Within Subjects ◽  
Demand Effects ◽  
Episodic Memories ◽  
Theoretical Considerations

Studies assessing the phenomenological characteristics of episodic memories, episodic future thoughts, and episodic counterfactual thoughts normally utilize a within-subjects design. As such, there are concerns that the observed similarities in phenomenological characteristics are the result of demand effects or other related matters, rather than theoretical considerations. In this study, a within-subjects experimental design was directly compared with a between-subjects experimental design. In both conditions, participants responded to existing questionnaires used to assess phenomenological characteristics of episodic memories, episodic future thoughts, and episodic counterfactual thoughts. The within-subjects design resulted more often in significant findings and larger effect sizes compared to the between-subjects design. The implications for experimental design in future studies is discussed.

scholarly journals Implementation of a novel home delivery service during pandemic

2020 ◽  
pp. ejhpharm-2020-002500
Author(s):  
Ana Peláez Bejarano ◽  
Pilar Villar Santos ◽  
Maria de las Aguas Robustillo-Cortés ◽  
Ernesto Sánchez Gómez ◽  
Maria Dolores Santos Rubio
Keyword(s):  
Home Delivery ◽  
Delivery Service

Value of High-Quality Logistics: Evidence from a Clash Between SF Express and Alibaba

2020 ◽  
Vol 66 (9) ◽  
pp. 3879-3902 ◽  
Author(s):  
Ruomeng Cui ◽  
Meng Li ◽  
Qiang Li
Keyword(s):  
Operations Management ◽  
Economic Value ◽  
Product Variety ◽  
Star Products ◽  
High Quality ◽  
Long Tail ◽  
Online Retail ◽  
Delivery Service ◽  
Product Delivery ◽  
Identification Strategy

Consumers regard product delivery as an important service component that influences their shopping decisions on online retail platforms. Delivering products to customers in a timely and reliable manner enhances customer experience and companies’ profitability. In this research, we explore the extent to which customers value a high-quality delivery experience when shopping online. Our identification strategy exploits a natural experiment: a clash between SF Express and Alibaba, the largest private logistics service provider with the highest reputation in delivery quality in China and the largest online retail platform in China, respectively. The clash resulted in Alibaba unexpectedly removing SF Express as a shipping option from Alibaba’s retail platform for 42 hours in June 2017. Using a difference-in-differences design, we analyze the market performance of 129,448 representative stock-keeping units on Alibaba to quantify the economic value of a high-quality delivery service to sales, product variety, and logistics rating. We find that the removal of the high-quality delivery option from Alibaba’s retail platform reduced sales by 14.56% during the clash, increased the contribution of long-tail to total sales—sales dispersion—by 3%, but did not impact the variety and logistics rating of sold products. Furthermore, we also identify product characteristics that attenuate the value of high-quality logistics and find that the removal of SF Express is more obstructive for (1) star products as compared with long-tail products because the same star products are likely to be supplied by competing retail platforms that customers can easily switch to, (2) expensive products because customers need a reliable delivery service to protect their valuable items from damage or loss, and (3) less-discounted products because customers are more willing to sacrifice the service quality over a price markdown. This paper was accepted by Victor Martínez-de-Albéniz, operations management.

Digital Literacy Approach in Food Delivery Service Application

2021 ◽  
Author(s):  
Tiurida Lily Anita ◽  
Arif Zulkarnain ◽  
Amia Luthfia ◽  
Sari Ramadanty ◽  
Abdul Rauf Ridzuan
Keyword(s):  
Digital Literacy ◽  
Food Delivery ◽  
Delivery Service ◽  
Service Application

Courier Routing and Assignment for Food Delivery Service Using Reinforcement Learning

2021 ◽  
pp. 107871
Author(s):  
Aysun Bozanta ◽  
Mucahit Cevik ◽  
Can Kavaklioglu ◽  
Eray M. Kavuk ◽  
Ayse Tosun ◽  
...  
Keyword(s):  
Reinforcement Learning ◽  
Food Delivery ◽  
Delivery Service
Sign in / Sign up

Export Citation Format

Share Document