scholarly journals END USER INVOLVEMENT AND SUPPLY CHAIN PERFORMANCE IN KENYAN UNIVERSITIES, A CASE OF CHUKA UNIVERSITY, KENYA.

2019 ◽  
Vol 3 (3) ◽  
pp. 24
Author(s):  
Rhodah Nzovila ◽  
Dr. Kirema Nkanata Mburugu ◽  
Dr. Lucy Karimi Kirima

Purpose: The study sought to establish the effects of end user involvement in the supply chain performance of higher learning institutions in Kenya.Methodology: The study was conducted at Chuka University procurement department and user departments comprising of 64 respondents from user departments and procurement. The study employed cross-sectional research design. Structured questionnaires were used for data collection. In order to determine the validity and reliability of the questionnaire, pretesting of the research instruments was conducted. To establish the validity of the research instrument, content validity was used while internal consistency method was used to determine the reliability. Correlation analysis followed by multivariate regression analysis was conducted between the independent variables and the dependent variable.Results: Results showed strong statistical significance between supply chain performance and procurement planning. The study also established that there was a strong statistical significance between supply chain performance and specification preparation. It was also established that there was strong statistical significance between supply chain performance and monitoring and evaluation. Lastly, there was strong statistical significance between supply chain performance and inspection and receipt of goods. The findings also revealed that the four independent variables under study only contributed to 63.4% of the dependent variable’s outcome..Conclusion: The study concludes that procurement planning, specification preparation, monitoring and evaluation, and inspection and receipt of goods are good measures of the end user involvement in the effective performance of supply chain, but that more studies need to be done to unearth the hidden variables contributing to the remaining 36.6% factors/variables, in order to get a full picture of the impact of the end-users on supply chain performance. Contribution to policy and practice: Research institutes and scholars will gain vital insights from the study when they want to research further and lastly government together with all its agencies will also gain important information that will inform the policies they come up with in future

1998 ◽  
Vol 17 (2) ◽  
pp. 115-121
Author(s):  
Rachid Zeffane ◽  
Bruce Cheek ◽  
Paul Meredith

This paper reports on a survey of 308 IT managers and non IT managers from large organisations operating in Australia which examined the impact of end-user participation during information system development on the perceived quality of the data produced from the resultant systems. Degree of end-user involvement was found to have a significant effect upon the managers’ perception of data quality. Correlation of specific types of user involvement against aspects of data quality such as accuracy, timeliness and completeness revealed that these effects are not uniform. Based upon these findings strategies for optimising level and type of user participation throughout the systems development process are suggested.


2021 ◽  
Author(s):  
Marc-André Maheu-Cadotte ◽  
Véronique Dubé ◽  
Sylvie Cossette ◽  
Alexandra Lapierre ◽  
Guillaume Fontaine ◽  
...  

BACKGROUND Based on ethical and methodological arguments, numerous calls have been made to increase end-user involvement in serious game (SG) development. Involving end-users is seen as a way to give them power and control over an educational software designed for them. It can also help identify areas for improvement in SG design and improve its efficacy on targeted learning outcomes. However, no recognized guidelines or framework exist to guide end-user involvement in SG development. OBJECTIVE To describe how end-users are involved in the development of SGs for healthcare professions education. METHODS We examined the literature presenting the development of 45 SGs that had reached the stage of efficacy evaluation in randomized trials. One author performed data extraction using an ad hoc form based on an SG design framework. Data were then coded and synthesized based on similarities. The coding scheme was refined iteratively with the involvement of a second author. Results are presented using frequencies and percentages. RESULTS End-user involvement was mentioned in the development of 21/45 SGs. The number of end-users involved ranged from 12 to 36. End-users were often involved to answer specific concerns that arose during the SG development (n = 6) or in the testing of a prototype (n = 12). In many cases, researchers solicited input from end-users regarding the goals to reach (n = 10) or the functional esthetics of the SGs (n = 7). Most researchers used self-reported questionnaires (n = 7). CONCLUSIONS Researchers mention end-user involvement, which is also poorly described, in the development of less than half of SGs identified. This represents significant limitations to the evaluation of the impact of their involvement on SG efficacy and in making recommendations.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Xiaoping Shen ◽  
Yeheng Zhang ◽  
Yumei Tang ◽  
Yuanfu Qin ◽  
Nan Liu ◽  
...  

PurposeThis paper, with the tobacco industry as the background, establishes an indicator system for tobacco supply chain performance evaluation using the FAHP method.Design/methodology/approachBased on the relevant data of tobacco enterprises in Guangxi, the paper calculates the performance values of tobacco companies in various cities of Guangxi, and through the analysis of each indicator and the performance values of each city, the authors find that the improvement ability has a major impact on tobacco supply chain performance. Then, the paper establishes a system dynamics model to further demonstrate the impact of information digitalization on the performance of the tobacco supply chain in Guangxi, thus providing theoretical support for building digital tobacco logistics in Guangxi.FindingsThe findings of the study show that the performance of the tobacco supply chains in various cities of Guangxi is generally at the level of “Pass–Good,” which can barely meet the requirements of tobacco supply chain operation, but there is still plenty of room for improvement.Originality/valueThe authors show that digital and IT-based empowerment can maximize the performance of Guangxi's tobacco logistics performance.


2018 ◽  
Vol 23 (6) ◽  
pp. 500-517 ◽  
Author(s):  
Himanshu Shee ◽  
Shah Jahan Miah ◽  
Leon Fairfield ◽  
Nyoman Pujawan

PurposeTheorising from the intersection of supply chain and information systems (IS) literature, this study aims to investigate supply chain integration (SCI) as a multidimensional construct in the context of cloud-based technology and explores the effect of cloud-enabled SCI on supply chain performance, which will eventually improve firm sustainability from a resource-based view (RBV). In addition, the moderating effect of top management is explored.Design/methodology/approachUsing cross-sectional survey data collected from a sample of 105 Australian retail firms, this study used structural equation modelling to test the hypothesised relationship of cloud-enabled SCI with performance in a theoretical model.FindingsResults show that cloud-based technology has positive effect on SCI, and the cloud-enabled SCI is positively related to supply chain performance which eventually influenced firm sustainability. Further, top management intervention moderates the relationship between supplier and internal integration with supply chain performance. But it is found to have no moderating effect on the relationship between customer integration and supply chain performance.Practical implicationsRecognising the potential benefits of emerging cloud-based technologies reported in this study, retail managers need to understand that higher order SCI requires the support of cloud-based technology to improve supply chain performance and firm sustainability.Originality/valueThis research extends prior research of information and communication technologies-enabled SCI and its effect on supply chain performance which overly remains inconsistent. In addition, IS literature abounds with discussion on cloud computing technologyper se, and its adoption in supply chain is overly rhetoric. This study fills this gap by conceptualising the multiple dimensions of SCI enabled by cloud-based technology and the way it affects supply chain and firm sustainable performance. Investigating SCI in context of cloud-based technology is a unique contribution in this study. The moderating effect of top management in this decision also adds to the current body of literature.


2019 ◽  
Vol 3 (4) ◽  
pp. 1-21
Author(s):  
PATRICIA SYOMBUA KIOKO ◽  
Dr. GEORGE OCHIRI

Purpose: The purpose of the study was to examine influence of critical success factors on performance of county governments in Kenya with an aim of making recommendations on proper use.Methodology: The study employed a descriptive research design, targeting 163 procurement officers in the 5 of 13 county governments in Kenya which had a budget allocation of above Kshs 8 Billion according to FY 2017/2018 budgetary allocation by the National Treasury, the five were chosen because of their close proximity to Nairobi. The researcher preferred this method because it allows an in-depth study of the subject. Data was collected using self-administered questionnaires. Structured questionnaire was used to collect data. Data was analyzed using descriptive and inferential statistics. Quantitative data was analyzed using multiple regression analysisResults: The independent variables reported R value of .846 indicating that there is perfect relationship between dependent variable and independent variables. R square value of 0.716 which means that 71.6% of the corresponding variation in supply chain performance of the county governments can be explained or predicted by (quality index management, asset utilization management, schedule management and cost metrics management) which indicated that the model fitted the study data. The results of regression analysis revealed that there was a significant positive relationship between dependent variable and independent variable at (β = 1.240), p=0.00 <0.05).Conclusion: The study therefore establishes that; quality index management, asset utilization management, schedule management and cost metrics management influence supply chain performance of county governments.Policy recommendation: The study recommends that procurement officers should ensure that they strictly follow operational procedures to ensure that projects undertaken are of the right quality, in the right quantity, at the right time, to the right place from the right source. This will aim at satisfaction of customers in terms of cost, quality, and timeliness of the delivered product or service, minimizing administrative operating costs.


2017 ◽  
Vol 4 (1) ◽  
pp. 1409389 ◽  
Author(s):  
Felix Chari ◽  
Bethuel Sibongiseni Ngcamu ◽  
Jun Guo

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