Determining Performance Metrics of Supply Chain Management in Make-to-Order Small-Medium Enterprise Using Supply Chain Operation Reference Model (SCOR Version 12.0)

Performance measurement in supply chain management is essential to facilitate the company to achieve effectiveness and efficiency to meet customer satisfaction. One of the models to measure performance in the supply chain is SCOR version 12. This model presents a business process framework, performance indicators, best practices, and unique technologies to support communication and collaboration between supply chain partners to increase the effectiveness of supply chain management and the effectiveness of supply chain improvements. This research used SCOR 12.0 to identify the performance metrics within the supply chain. A make-to-order small-medium enterprise (SMEs) in Yogyakarta, Indonesia, is the object of the research. We portrayed the business scope diagram by identifying the process elements in each tier (plan, source, make, deliver, return, enable) and decomposing each Process into performance attributes, i.e., Reliability, responsiveness, agility, cost, and asset management efficiency. We obtained three performance attributes (Reliability, responsiveness, and cost) based on observation and interviews, 52 performance metrics spread into 47 process elements. The SMEs can use the performance metric framework to measure supply chain management performance in make-to-order products.

Production and Supply Chain Operation Planning “Minuman Nanas” Innovation of Subang Honey Pineapple Beverage

Background – PT. Limatra runs the business of manufacturing and selling pineapple beverage products with various variants. PT Limatra provides packaged pineapple fruit juice products derived from 100% pineapple juice without the addition of preservatives. With 100% pineapple juice, of course it has a high vitamin C content as well. With the use of UHT (Ultra High Temperature) technology in the maklon industry and the use of aseptic paperpack packaging, it can produce good quality fruit juice products, maintain the freshness of the juice and have a relatively long product durability. PT Limatra provides solutions, namely: (1) Providing pineapple juice products with different flavors (mixed apple, mango and orange); (2) Providing pineapple juice products using aseptic paperpack packaging technology; (3) Using UHT technology to maintain the freshness and durability of the product; (4) Products that provide 100% pure fruit juice without additional formulas. To produce superior products requires an optimal operational plan. The method used is descriptive method. Results- From the results of the analysis and design of the operational plan, the Stages of Business/Business Establishment, Operational Goals and Targets, Operational Design, Operational Delivery, and Operational Cost Projections are generated. Keywords: Minuman Nanas, Subang Honey Pineapple Beverage, Production and Supply Chain Operation.

IMPLEMENTASI HALAL TRACEABILITY SUPPLY CHAIN DENGAN MODEL SUPPLY CHAIN OPERATION REFERENCE (SCOR) INDUSTRI MAKANAN HALAL

ABSTRAKTujuan dari penelitian ini adalah menggambarkan hasil implementasi dari sistem halal traceability supply chain pada produk makanan halal pengolahan daging di perusahaan Ternaknesia Farm Innovation. Analisis pada penelitian ini menggunakan model Supply Chain Operation Reference (SCOR) sebagai model utama dalam pengembangan halal traceability supply chain. Perusahaan ini tengah mengembangkan sistem jaminan ketelusurah halal (halal traceability supply chain) pada produk daging yang dijual nya dengan membuat model bisnis Ternaknesia 2.0 yang berkelanjutan sebagai perusahaan pertama di wilayah Surabaya Jawa Timur yang memiliki sistem halal traceability. Hasil identifikasi atas Implementasi dari halal traceability supply chain menunjukan bahwa penerapan sistem halal traceability di perusahaan mampu meminimalisir terjadinya ancaman kontaminasi zat haram yang ditelusuri dari implementasi pada proses model SCOR yaitu plan,resource,make, deliver return, dan enable dengan mengembangkan konsep halal dan thoyyib pada produk daging halal yang dijual. Teknologi yang digunakan dalam implementasi pelacakan proses ketertelusuran halal atau halal traceability system yaitu dengan penggunaan label QR Barcode Scan dan didukung penggunakan EPICS code pada produk daging halal yang dijual di perusahaan, sehingga memberikan jaminan ketelusuran halal rantai pasok kepada konsumen. Kata Kunci: halal traceability supply chain dan makanan halal. ABSTRACTThe purpose of this study is to describe the results of the implementation of the halal traceability supply chain system on halal food products for meat processing at the Ternaknesia Farm Innovation company. The analysis in this study uses the Supply Chain Operation Reference (SCOR) model as the main model in the development of halal traceability supply chain. The company is developing a halal traceability supply chain guarantee system for the meat products it sells by creating a sustainable Ternaknesia 2.0 business model as the first company in the Surabaya area of East Java to have a halal traceability system. The results of the identification of the implementation of the halal traceability supply chain show that the implementation of the halal traceability system in the company is able to minimize the threat of contamination of illicit substances traced from the implementation of the SCOR model process, namely plan, resource, make, deliver return, and enable by developing the concept of halal and thoyyib. on halal meat products sold. The technology used in the implementation of tracking the halal traceability system is the use of a QR Barcode Scan label and supported by the use of the EPICS code on halal meat products sold in the company, thus providing guarantees for supply chain halal traceability to consumers.Keywords: halal traceability supply chain and halal meat products.

A study on the impact of digital tobacco logistics on tobacco supply chain performance: taking the tobacco industry in Guangxi as an example

PurposeThis paper, with the tobacco industry as the background, establishes an indicator system for tobacco supply chain performance evaluation using the FAHP method.Design/methodology/approachBased on the relevant data of tobacco enterprises in Guangxi, the paper calculates the performance values of tobacco companies in various cities of Guangxi, and through the analysis of each indicator and the performance values of each city, the authors find that the improvement ability has a major impact on tobacco supply chain performance. Then, the paper establishes a system dynamics model to further demonstrate the impact of information digitalization on the performance of the tobacco supply chain in Guangxi, thus providing theoretical support for building digital tobacco logistics in Guangxi.FindingsThe findings of the study show that the performance of the tobacco supply chains in various cities of Guangxi is generally at the level of “Pass–Good,” which can barely meet the requirements of tobacco supply chain operation, but there is still plenty of room for improvement.Originality/valueThe authors show that digital and IT-based empowerment can maximize the performance of Guangxi's tobacco logistics performance.

Detecting the Crisis of Supply Chain Management on E-Commerce for Sustainability Using Q-Technique

Detecting the crisis of supply chain management is an important subject for the sustainable management of e-commerce. The purpose of this study was to explore the application of Q-technique to the detection of supply chain crises in the imported food industry under the influence of COVID-19. Literature analysis, expert consultation, and Q-technique methods were adopted. We used an expert consultation and questionnaire survey combined with Q-technique using the imported food industry in Taiwan as an example. Fifteen business owners were interviewed to identify priorities for supply chain crises, and 137 questionnaires were collected to determine the strength of each item. By investigating suppliers, distributors, wholesalers, platform operators, online sellers, and logistics operators, this study obtained the priority of supply chain crisis items and the strength of factors for each item. The results show that Q-technique can effectively detect the crisis of cross-border supply chain management, clarifying import food industry e-commerce supply chain crisis items and determining their priority and strength, to help enterprises make emergency decisions regarding supply chain operation, and they can also be used as a reference for enterprises to respond to the crisis.

PENGUKURAN PERFORMASI RANTAI PASOK CANNED SARDINES PT SUMBER YALASAMUDRA: PENDEKATAN SCOR (SUPPLY CHAIN OPERATION REFERENCE)

The high potential of fisheries in Banyuwangi has caused many canned sardine processing industries to be established, one of which is PT. Sumber Yalasamudra in Muncar District. In recent years the population of lemuru fish has decreased so that PT. Sumber Yalasamudra must be able to carry out good supply chain management so that the production process continues to run smoothly. This study aimed to analyze the supply chain flow and supply chain performance of PT. Sumber Yalasamudra. The research method used descriptive analysis to explain supply chain flow and SCOR analysis to measure supply chain performance of PT. Sumber Yalasamudra. The results of the analysis showed that the supply chain flow of PT. Sumber Yalasamudra are divided into 3 streams, namely (a) product flows from fishermen to final consumers (buyers), (b) financial flows flowing from downstream to upstream in cash with a period of time and (c) information flows flowing from upstream to downstream and vice versa, and supply chain performance of PT Sumber Yalasamudra based on 5 attributes of SCM (Supply Chain Management) it can be concluded that PT Sumber Yalasamudra has a good performance because it is in a superior position.

OPTIMIZATION OF STAPLE PRODUCTS USING THE SUPPLY CHAIN OPERATION REFERENCE (SCOR) TO CUSTOMER SATISFACTION IN CENTRAL JAVA

The role of the Supply Chain affects the value of domestic products that arise in an area is not the same as the income received by residents of the area. It can be seen that the staple products sector dominates 61.55% of the distribution of products in Central Java. So, this is an important factor in measuring the Supply Operations Chain that occurs in these commodities. The high costs incurred in this sector encourage us to continue to improve our operational performance to reduce costs as low as possible. The condition is what the public/consumers want so that the gap between production costs and distribution costs of existing products is not too far away. This study aims to measure consumer satisfaction with the Supply Chain in the area and optimize the Supply Chain model that can be done to improve operational processes in the upstream (supplier) and downstream (distribution channels) of the Supply Chain in Central Java. The data analysis method used is the Supply Chain Operation Reference (SCOR). This model serves to weigh the importance of measuring customer satisfaction with the Supply Chain in the area, and efforts to improve operational performance can be made by minimizing failure in the process so that delivery to consumers is on time. The results of the SCOR model show that Asset, Agility, and Cost are variables that must be improved in the logistics process in Central Java.

Modeling on Disruption Risk Prediction of Manufacturing Supply Chain Based on C4.5 Algorithm

Under the impact of covid-19, the global and domestic manufacturing supply chains, almost suffered from the serious interruption crisis of manpower flow, logistics, information flow and capital flow. The risk of supply chain disruption has become the primary risk of the supply chain. However, some risk inducement of supply chain interruption is complex and diverse, so it is very difficult to grasp and screen the risk data needed for research from the supply chain operation data. To improve the robustness of supply chain for boosting the domestic and international circulation of China's manufacturing, in this paper, according to the characteristics of China's manufacturing supply chain and its risk incentives, the data needed for risk prediction modeling has been sorted out through questionnaire survey, and a regression model of risk prediction for manufacturing supply chain by using empirical method would be put forward. Then, C4.5 decision tree method is used to train and evaluation the risk prediction model. The conclusion shows that the customer satisfaction has great diagnostic value for risk, and the model has a strong sensitivity to market information risk and market order risk. The conclusion is more consistent with general cognition, and the model fits well, indicating that the model proposed in this paper has a certain theoretical significance, and its practical application value is worthy of further testing.

Peningkatan Produktivitas Melalui Penerapan 5S di IKM Kulit di Sleman, Yogyakarta

Small and Medium Enterprise (SME) called MARS Genuine Leather is one of the SMEs under the guidance of the Department of Industry and Trade (Disperindag) in the Sleman region, Yogyakarta. In 2018, MARS and 10 other SMEs in Sleman and Bantul Regency have involved in research with the Department of Industrial Engineering at the Islamic University of Indonesia regarding supply chain performance analysis using the Supply Chain Operation Reference (SCOR) Model. The results showed that MARS had the lowest supply chain value among the 5 SMEs in the Sleman region. Continuing the results of the research, improvements were made through Community Service activities regarding the implementation of 5S in MARS. the Department of Industry and Trade (Disperindag) of Sleman has provided several pieces of training on the implementation of 5S for SME owners. However, this training has not been applied directly to each IKM. Therefore, this service activity aims to provide hands-on training on the implementation of 5S at IKM MARS as well as one of the improvements that can be made to the results of previous supply chain performance analysis research. The results of this service are in the form of direct training guidance at IKM, videos of the first 3S implementation (Seiri, Seiso, Seiton), and a checklist form that can be used by IKM as an internal audit. The 5S knowledge and skills that have been applied in MARS are expected to help the enterprise to reduce waste as well as increase productivity in the future.

Aligning Information Technology and Supply Chain

Information technology (IT) has a critical importance. Information technology governance (ITG) is the system that allows enterprises to master the complexity of IT in order to maximize its use and to foster the competitive advantage. Control objectives for information and related technology (COBIT) is a well-known IT governance (ITG) framework that groups IT best practices. There is little research about the correlation between COBIT and domain specific frameworks, like supply chain operation reference (SCOR) for supply chain (SC). The paper proposes an approach to map SCOR's components to COBIT with ArchiMate, which is a standard language to model enterprise architecture (EA). The mapping can simplify, by visualization, the complexity of both frameworks. It can also provide a view on possible overlaps and synergies between SCOR and COBIT. Two detailed illustrations are presented. The evaluation is done according the Bunge-Wand-Weber method. An example of the utility of the mapping is done for a real case scenario.