FMEA Approach for Decreasing ERP Implementation Failure using Critical Failure Factors

This paper is aimed at reviewing present state of the art (1998-March 2019) on the impact of Enterprise Resource Planning (ERP) implementation in Small and Medium Enterprises (SMEs). It includes critical success factors and critical failure factors.The technique depends on writing survey for optional information gathering. It characterizes the expressions that are utilized to get explore papers from databases and advanced studies on the ERP implementation in SMEs. It additionally incorporates the consideration and prohibition criteria to improve nature of papers. At that point methodical audit is made on the accessible papers to research the effect of ERP usage in SMEs.Critical factors are identified for success and failure of ERP implementations and actual impact of the same on SMEs (add actual success and failure factors here besides impact). The research found in this paper has limitations in terms of the period of which research papers have been reviewed. An implicit limitation is that it does not consider an empirical study except focusing on the state of the art found in the research area. However, its insights will have potential benefits and the directions for future work helps in further scope of the research. This paper contributes to the research on the impact of ERP implementation on SMEs either positively or negatively. It discovers critical success factors, critical failure factors and impact through secondary data collection method. The insights will help SMEs and stakeholders of SMEs and ERP service providers to know the reasons for failure or success and take necessary course of action.

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It’s Not Me, It’s You: The Prime and Sub Contractors Finger-point as to who is Responsible for an ERP Implementation Failure in Agilisys Ltd v CGI IT UK Ltd — Lessons from a rare litigation of operational concepts like “project management” and “technical solution design”

Computer Law Review International ◽

10.9785/cri-2021-220602 ◽

2021 ◽

Vol 22 (6) ◽

pp. 161-167

Author(s):

John P. Beardwood

Keyword(s):

Project Management ◽

Technical Solution ◽

Erp Implementation ◽

Implementation Failure ◽

Solution Design

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The Biggest Critical Failure Factors in ERP Implementation

Applied Mechanics and Materials ◽

10.4028/www.scientific.net/amm.519-520.1478 ◽

2014 ◽

Vol 519-520 ◽

pp. 1478-1482 ◽

Cited By ~ 1

Author(s):

Matus Peci ◽

Pavel Važan

Keyword(s):

Main Part ◽

Erp Implementation ◽

Failure Factors

This paper examines ERP implementation and its critical failure factors in ERP implementation. We focused on the five famous ERP implementation based on which we identified the most common issues during ERP implementation. The main part deals with poor planning and its impact on ERP implementation and provides different views and recommendation to avoid failure in ERP implementation.

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A FCM-Based Dynamic Modeling of ERP Implementation Critical Failure Factors

International Journal of Enterprise Information Systems ◽

10.4018/ijeis.2014010103 ◽

2014 ◽

Vol 10 (1) ◽

pp. 32-52 ◽

Cited By ~ 18

Author(s):

Ahad Zare Ravasan ◽

Taha Mansouri

Keyword(s):

Enterprise Resource Planning ◽

Success Factors ◽

Resource Planning ◽

Critical Issue ◽

Fuzzy Cognitive Maps ◽

Erp Implementation ◽

Critical Success ◽

Joint Influence ◽

Complex Phenomena ◽

Failure Factors

Implementation of Enterprise Resource Planning systems (ERPs) is a complex and costly process which usually results in serious failures. Numerous factors affect these projects implementation due to their size, complexity and high chance of failure. Therefore, identifying these factors in ERP projects is a critical issue. The majority of previous studies and research projects have been conducted in identifying ERP Critical Success Factors (CSFs) rather than Critical Failure Factors (CFFs). In order to help practitioners, this paper studies the CFFs in this kind of projects. Unfortunately, the implications of interdependency among failure factors are usually underestimated by project managers and decision makers since they are difficult to model and analyze. With this in mind, the authors have built Fuzzy Cognitive Maps (FCMs) of failure factors in ERP implementation projects. The main advantage of FCM lies in them being capable of modeling complex phenomena based on the experts' perceptions. This tool models uncertainty and related events, imitating human reasoning. Moreover, FCMs enable the developing of forecasting exercises through simulations. Practitioners would thus assess the joint influence of ERP implementation failure factors on project outcomes. The results make known to practitioners which problems will arise if the failure factors are not treated, and how these will impact on the outcomes of projects. Therefore, the tool proposed would help them to manage ERP implementation projects in a more effective and proactive way.

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