scholarly journals The Relationship between Human Resource Management (HRM) Practices, Total Quality Management (TQM) Practices and Competitive Advantages

2018 ◽  
Vol 12 (11) ◽  
pp. 17 ◽  
Author(s):  
Bader Obeidat ◽  
Hadeel Fareed Tawalbeh ◽  
Ra’ed Masa’deh
Keyword(s):  
Resource Management ◽  
Quality Management ◽  
Total Quality Management ◽  
Human Resource Management ◽  
Human Resource ◽  
Management Practices ◽  
Competitive Advantages ◽  
Total Quality ◽  
Human Resource Management Practices ◽  
The Relationship

This study aimed to investigate the relationship between human resource management (HRM) practices, total quality management (TQM) practices and competitive advantages in Telecommunication organizations in Jordan. A self-administrated questionnaire was designed and distributed over a sample of telecommunication employees of 400 employees. The percentage of filled questionnaires is 80% (320 questionnaires). The research hypotheses were tested by using multiple regressions. The study concluded that there is a relationship between human resource management practices and total quality management practices. It was also concluded that there is a relationship between total quality management practices and competitive advantage. Finally, there is a relationship between human resource management practices and competitive advantage. A number of recommendations emerged in light of the findings, is that the telecommunication organization are advised to focus more on the human resource management activities and total quality management activities that improve the utilization of competitive advantages.

scholarly journals The Associations among Human Resource Management (HRM) Practices, Total Quality Management (TQM) Practices and Competitive Advantages

2020 ◽  
Vol 9 (2) ◽  
pp. 505 ◽  
Author(s):  
Hadeel Fareed Tawalbeh ◽  
Mais Jaradat
Keyword(s):  
Resource Management ◽  
Quality Management ◽  
Total Quality Management ◽  
Human Resource Management ◽  
Human Resource ◽  
Management Practices ◽  
Competitive Advantages ◽  
Total Quality ◽  
Hrm Practices ◽  
Human Resource Management Practices

The current research aimed to investigate the relationship between human resource management (HRM) practices, total quality management (TQM) practices and competitive advantages in Telecommunication organizations in Jordan. A self-administrated questionnaire was designed and distributed over a sample of telecommunication employees of 400 employees. The percentage of filled questionnaires is 80% (320 questionnaires). The research hypotheses were tested by using multiple regressions. The study concluded that there is a relationship between human resource management practices and total quality management practices. It was also concluded that there is a relationship between total quality management practices and competitive advantage. Finally, there is a relationship between human resource management practices and competitive advantage. A number of recommendations emerged in light of the findings, is that the telecommunication organization are advised to focus more on the human resource management activities and total quality management activities that improve the utilization of competitive advantages.

scholarly journals PENGARUH PRAKTEK MANAJEMEN SUMBER DAYA MANUSIA DAN IMPLEMENTASI TOTAL QUALITY MANAGEMENT TERHADAP KINERJA KARYAWAN PACKING PLANT PT. INCASI RAYA

Jurnal Ecogen ◽  
2019 ◽  
Vol 2 (2) ◽  
pp. 169
Author(s):  
Hanifatul Nabila
Keyword(s):  
Resource Management ◽  
Quality Management ◽  
Total Quality Management ◽  
Human Resource Management ◽  
Path Analysis ◽  
Human Resource ◽  
Management Practices ◽  
Employee Performance ◽  
Total Quality ◽  
Human Resource Management Practices

This research aimed to analized effect of human resource  management practices and the implementation of total quality management on employee performance. his research is a quantitative with a population Packing Plant PT. Incasi Raya. The analytical method used is path analysis. Path analysis results show that: 1) Human resource management practices have a positive and significant effect on the implementation of total quality management, 2) Human resource management practices have a positive and significant effect on employee performance, 3) Implementation of  total quality management has a positive and significant effect on performance employee.Keywords: Practice of Human Resource Management, Implementation of Total Quality Management, Employee Performance

scholarly journals Human resource management practices and total quality management in insurance companies: Evidence from Jordan

2021 ◽  
Vol 19 (1) ◽  
pp. 432-444
Author(s):  
Naser Khdour ◽  
Ahmad Samed Al-Adwan ◽  
Anas Alsoud ◽  
Jamal Ahmed Al-Douri
Keyword(s):  
Resource Management ◽  
Quality Management ◽  
Total Quality Management ◽  
Human Resource Management ◽  
Human Resource ◽  
Structural Equation ◽  
Management Practices ◽  
Insurance Companies ◽  
Equation Modeling ◽  
Total Quality

This study aims to extend the argument about the association between HRM and Total Quality Management (TQM) in insurance companies in Jordan. It is argued that the consideration of TQM can be supported in terms of configuration as an effect of Human Resource Management (HRM) in the presence or absence of other HRM practices. Data for this study were collected from 24 insurance companies listed on the Amman Stock Exchange and 342 employees. PLS-SEM was used to analyze the data collected through path analysis. Structural equation modeling was used to examine a causal relationship between the variables. The overall effect of HRM on TQM was explored to improve quality orientation and people criteria in insurance companies. The findings have indicated a significant and positive effect of teamwork, staffing, performance appraisals, and compensation on TQM. However, training and development have a negative, but significant impact on TQM. In addition, TQM significantly and positively affects the HRM of an organization. Performance was also positively and significantly affected by HRM. TQM is an important factor of HRM in insurance companies. AcknowledgmentThe authors are very thankful to all the associated personnel in any reference that contributed to the purpose of this study.

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