An investigation the impact of resistance, motivation and trust on intention to use mobile financial services (MELLAT Bank)

2015 ◽  
Vol 5 (2) ◽  
pp. 122
Author(s):  
Maryam Farahani ◽  
Alireza Farshid Pour
Keyword(s):  
Financial Services ◽  
Intention To Use ◽  
Mobile Financial Services ◽  
The Impact

Mobile Financial Services in Developing Countries

2021 ◽  
pp. 521-534
Author(s):  
Gordian Stanslaus Bwemelo
Keyword(s):  
Mobile Phones ◽  
Financial Institutions ◽  
Financial Services ◽  
Mobile Technologies ◽  
New Wave ◽  
Social Lives ◽  
Rapid Spread ◽  
Mobile Financial Services ◽  
Financial Behaviour ◽  
The Impact

This chapter describes how mobile technologies have recently emerged as the new wave in Information Technology revolution and are constantly gaining importance and popularity in nearly every avenue of our working and social lives. One area of mobile technology that has become a focus in recent times is the use of mobile devices particularly the mobile phones for an array of financial services. Mobile financial services and their massive adoption and rapid spread in the developing world, has deepened investments in mobile infrastructure and has further contributed to financial inclusion and economic development. Their adoption, in particular, has had a significant impact on consumer financial behaviour. This chapter builds on a rich body of literature available to highlight the impact of mobile financial services on consumer financial behaviour and the implications for financial institutions.

Mobile Financial Services in Developing Countries

2018 ◽  
pp. 47-63
Author(s):  
Gordian Stanslaus Bwemelo
Keyword(s):  
Mobile Phones ◽  
Financial Institutions ◽  
Financial Services ◽  
Mobile Technologies ◽  
New Wave ◽  
Social Lives ◽  
Rapid Spread ◽  
Mobile Financial Services ◽  
Financial Behaviour ◽  
The Impact

This chapter describes how mobile technologies have recently emerged as the new wave in Information Technology revolution and are constantly gaining importance and popularity in nearly every avenue of our working and social lives. One area of mobile technology that has become a focus in recent times is the use of mobile devices particularly the mobile phones for an array of financial services. Mobile financial services and their massive adoption and rapid spread in the developing world, has deepened investments in mobile infrastructure and has further contributed to financial inclusion and economic development. Their adoption, in particular, has had a significant impact on consumer financial behaviour. This chapter builds on a rich body of literature available to highlight the impact of mobile financial services on consumer financial behaviour and the implications for financial institutions.

scholarly journals Understanding Users’ Intention to Use Mobile Financial Services: A Study in Khulna City

2019 ◽  
pp. 1-8
Author(s):  
Md. Khashrul Alam
Keyword(s):  
Technology Acceptance ◽  
Financial Services ◽  
Reasoned Action ◽  
Service Providers ◽  
Financial Service ◽  
Intention To Use ◽  
Handheld Device ◽  
Mobile Financial Services ◽  
Strong Relation ◽  
Acceptance Model

Purpose: Mobile Financial Services are such applications of mobile computing which provide customers the support that is needed to access their bank accounts and bank anywhere and anytime using a mobile handheld device such as a mobile phone. Mobile Financial Services remove space and time limitations from banking activities such as checking account balances or transferring money from one account to another. The study tries to understand users’ level of intention to use mobile financial services in Khulna city. Methodology: Data have been collected from 110 respondents out of which 35 respondents are agents and rest is from different professions. All mobile financial service users in Khulna city have been assumed as population for the study. There has been no demographic barrier for the mobile financial services users to be taken or to be given priority. A structured questionnaire has been administered among the respondents to collect the data. There are 7 variables that have been interviewed among the respondents. These variables are taken from ‘Technology acceptance model’ and ‘Theory of reasoned action’. Correlation and multiple regression analysis are applied to understand the intention of the users. Findings: The study finds that there are strong relationships among the variables. It also shows that trust has strong relation with intention to use mobile financial services. Value: Different stakeholders like mobile financial service providers, mobile operators, regulatory authorities, government and others will get benefit from the study.

scholarly journals THE UTILISATION OF ISLAMIC FINTECH (I-FINTECH) IN PROMOTING SUSTAINABLE INCLUSIVE GROWTH: EVIDENCE FROM MICRO-ENTREPRENEURS IN MALAYSIA

2020 ◽  
Vol 6 (3) ◽  
Author(s):  
Nik Hadiyan Nik Azman ◽  
Mohd Zaidi Md Zabri ◽  
Tajul Ariffin Masron ◽  
Nurhafiza Abdul Kader Malim
Keyword(s):  
Financial Services ◽  
Business Models ◽  
Inclusive Growth ◽  
Mobile Money ◽  
Mobile Financial Services ◽  
Managerial Implications ◽  
Sustainable Income ◽  
The Impact ◽  
Number Of Customers ◽  
Financial Technology

Information technology is fundamentally changing the world today. The power of technology applicable fastly in Islamic financial technology (i-Fintech), as it expands access to mobile financial services. This is evidenced by the increasing number of customers who interact using technology, especially micro-entrepreneurs, who adopt the tools into their business models to tap into this opportunity to enhance their income. Therefore, it is imperative to examine the impact of i-fintech use in stabilising micro-entrepreneurs’ income. A quantitative technique was employed through the use of 120 questionnaires distributed to micro-entrepreneurs who had adopted i-fintech into their business. Using Amos and SEM models, the study indicates that crowdfunding, mobile money and peer-to-peer lending play a significant role in ensuring income sustainability for micro-entrepreneurs. The study also discusses both the theoretical and managerial implications in comprehending the determinants of sustainable income growth in Malaysia. The findings should help practitioners, researchers and regulators to have better understanding of the dynamics between the potential of i-fintech and sustainable income.

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