scholarly journals Structured Shared Spaces as a Basis for Building Business Process Support Systems: A Generic Model and Analysis of Examples

2018 ◽  
pp. 36-60 ◽  
Author(s):  
Ilia Bider ◽  
◽  
Paul Johannesson ◽  
Erik Perjons ◽  
◽  
...  
Keyword(s):  
Business Process ◽  
Support Systems ◽  
Generic Model ◽  
Shared Spaces ◽  
Process Support

On Flexibility in Business Process Management Systems

2012 ◽  
pp. 184-198
Author(s):  
Amit V. Deokar ◽  
Nazim Taskin
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Support Systems ◽  
Management Systems ◽  
Literature Study ◽  
Organizational Contexts ◽  
Process Support ◽  
Key Dimensions

Business Process Management Systems (BPMS) provide the necessary infrastructure for managing business processes, in both intra-organizational and inter-organizational contexts. These process support systems also provide the technical support for managing changes in business processes, either at design time or run-time. Consequently, it is necessary for a BPMS to be flexible and amenable to changes at various levels. This chapter highlights key dimensions along which process support systems such as BPMS can be made more flexible, provides an overview of the existing body of knowledge on these dimensions, and motivates the future work in this direction. The intention is to provide the reader a strong starting point for either conducting a more detailed literature study or pursuing further research along any of these dimensions.

The People Integration Challenge

2011 ◽  
pp. 274-298
Author(s):  
Karsten Ploesser ◽  
Nick Russell
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Support Systems ◽  
State Of The Art ◽  
Language Assessment ◽  
Process Support ◽  
The People ◽  
Common Framework ◽  
Service Oriented ◽  
Integration Challenge

This chapter discusses the challenges associated with integrating work performed by human agents into automated workflows. It briefly recounts the evolution of business process support systems and concludes that although the support for people integration continues to evolve in these offerings, in broad terms it has not advanced markedly since their inception several decades ago. Nevertheless, people are an integral part of business processes and integration of human work deserves special consideration during process design and deployment. To this end, the chapter explores the requirements associated with modelling human integration and examines the support for people integration offered by WS-BPEL, which (together with its WS-BPEL4People and WS-HumanTask extensions) currently represents the state of the art when defining and implementing business processes in a service-oriented environment. In order to do this, it utilises a common framework for language assessment, the workflow resource patterns, both to illustrate the capabilities of WS-BPEL and to identify future technical opportunities.

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