A Computational Look at Oral History Archives

Computational technologies have revolutionized the archival sciences field, prompting new approaches to process the extensive data in these collections. Automatic speech recognition and natural language processing create unique possibilities for analysis of oral history (OH) interviews, where otherwise the transcription and analysis of the full recording would be too time consuming. However, many oral historians note the loss of aural information when converting the speech into text, pointing out the relevance of subjective cues for a full understanding of the interviewee narrative. In this article, we explore various computational technologies for social signal processing and their potential application space in OH archives, as well as neighboring domains where qualitative studies is a frequently used method. We also highlight the latest developments in key technologies for multimedia archiving practices such as natural language processing and automatic speech recognition. We discuss the analysis of both visual (body language and facial expressions), and non-visual cues (paralinguistics, breathing, and heart rate), stating the specific challenges introduced by the characteristics of OH collections. We argue that applying social signal processing to OH archives will have a wider influence than solely OH practices, bringing benefits for various fields from humanities to computer sciences, as well as to archival sciences. Looking at human emotions and somatic reactions on extensive interview collections would give scholars from multiple fields the opportunity to focus on feelings, mood, culture, and subjective experiences expressed in these interviews on a larger scale.

Using Social Signals to Predict Shoplifting: A Transparent Approach to a Sensitive Activity Analysis Problem

Retail shoplifting is one of the most prevalent forms of theft and has accounted for over one billion GBP in losses for UK retailers in 2018. An automated approach to detecting behaviours associated with shoplifting using surveillance footage could help reduce these losses. Until recently, most state-of-the-art vision-based approaches to this problem have relied heavily on the use of black box deep learning models. While these models have been shown to achieve very high accuracy, this lack of understanding on how decisions are made raises concerns about potential bias in the models. This limits the ability of retailers to implement these solutions, as several high-profile legal cases have recently ruled that evidence taken from these black box methods is inadmissible in court. There is an urgent need to develop models which can achieve high accuracy while providing the necessary transparency. One way to alleviate this problem is through the use of social signal processing to add a layer of understanding in the development of transparent models for this task. To this end, we present a social signal processing model for the problem of shoplifting prediction which has been trained and validated using a novel dataset of manually annotated shoplifting videos. The resulting model provides a high degree of understanding and achieves accuracy comparable with current state of the art black box methods.