Innovative Certifications in Adventure Tourism

Certifications, quality systems and standardization carriers systemic innovativeness, since they usually are established after a lengthy period of research, evidence-finding and testing. Ideally, they incorporate the most decisive best practices that will benefit firms, customers, and wider groups of stakeholders in communities. Such systems can be seen as driving forces for innovation, and memberships in them is likely to enhance prospective changes in the any industry. This chapter addresses the prospects of diffusion of innovation through certification and quality systems, using Rogers (1995) diffusion theory explaining adoption based on the five attributes. Findings from a qualitative multi-case study of the national tourism quality certifications of VisitScotland (Quality Assurance), New Zealand (Qualmark) and Iceland (Vakinn) is used to illustrate and explain diffusion. The study shows that relative advantage and compatibility seem most critical for adoption. Complexity and observability are important too, while trialability seems less obtainable in this particular context.

Tracking Progress on Person-Centered Care for Older Adults: Are We Doing Right by Racial and Ethnic Minorities?

Person-Centered care is integral and necessary to high-quality systems of care, providing a holistic approach and addressing the needs and preferences of individuals. Analyzing the 2014 and 2016 Health and Retirement Survey we measure the extent to which the health care system provides person-centered care, to whom and how its receipt affects satisfaction levels and service utilization. About one-third of individuals’ report that their preferences were only rarely or sometimes takes account. Results vary greatly by race, highlighting great disparities in person-centered care. One in four Hispanics and one in six Blacks report never having their preferences taken into account compared to roughly one in ten Whites. When people report that their preferences are ignored, they are more likely to forgo medical care and report lower satisfaction with the system. Strategies exist to strengthen and assure advancements in person-centered care, something particularly needed for people of color and low-income populations.

ANALYSIS OF THE INNOVATIVE ACTIVITIES OF UNIVERSITIES IN THE IMPLEMENTATION OF QUALITY SYSTEMS IN VOCATIONAL EDUCATION PERIOD COVID-19

This article reveals many factors for improving the quality of education from the point of view of students, and you can be acquainted with online methods when interviewing students in Uzbekistan and India.