Service quality and economic performance in the US airline business

In order to cover this goal, four quality indexes related to the airline industry, and two economic performance. In order to cover this goal, four quality indexes related to the airline industry, and two economic performance indicators, revenues and return on investment (ROI), have been considered. Data from American airline companies from 2006 to 2013 have been used to determine if airlines’ profitability increases when service quality improves. Considering the effects on airlines’ profitability, the results confirm the positive and significant influence of service quality on the ROI of the US airline companies. A non-significant effect was found for airline revenues in relation to quality No previous research in this area has been done so these findings could encourage airline companies to invest in quality, since this policy can have a positive return on their profitability.

Dynamics and biases of online attention: the case of aircraft crashes

The Internet not only has changed the dynamics of our collective attention but also through the transactional log of online activities, provides us with the opportunity to study attention dynamics at scale. In this paper, we particularly study attention to aircraft incidents and accidents using Wikipedia transactional data in two different language editions, English and Spanish. We study both the editorial activities on and the viewership of the articles about airline crashes. We analyse how the level of attention is influenced by different parameters such as number of deaths, airline region, and event locale and date. We find evidence that the attention given by Wikipedia editors to pre-Wikipedia aircraft incidents and accidents depends on the region of the airline for both English and Spanish editions. North American airline companies receive more prompt coverage in English Wikipedia. We also observe that the attention given by Wikipedia visitors is influenced by the airline region but only for events with a high number of deaths. Finally we show that the rate and time span of the decay of attention is independent of the number of deaths and a fast decay within about a week seems to be universal. We discuss the implications of these findings in the context of attention bias.

Aviation Risk Management to Comparative Performance in Air China with American Airlines

<p>This paper presents a model comparison between the Air China and American Airline. The aim of this study is to research on strong and weak points of these companies on the grounds. Both the countries are from in the continent of Asia and North America and the world. It also concentrates on the domestic and international aviation sector to comparative both Air China and American Airline with political and economic volatility. The sample of SWOT is used to test indexes and to measure volume of strengths and weakness to both the firms. The model represents one of the tools of Aviation Risk Management to evaluate Air China through find all the elements of development and address the weaknesses and shortcomings of the Chinese aviation company in order to compete with the major international airlines.<strong></strong></p>

Research Paper Influence Measurement and Applications: A Machine-Learning-Based Approach

Measuring the influence of academic research publication is an meaningful work in academe. In this paper, the co-author and the citation networks are built to calculate the influence of a researcher and a paper in the way of networks separately with the discussion of further applications. At the beginning, the co-author network is built to determine the influence of co-authors. Then, based on the citations among the papers in the database, we build up the citation network with the help of graph theory. Thirdly, the method is implemented with the application of American Airline network analysis. As the final, the analysis of strengths and weaknesses is conducted.