Reinforcing SLA Consensus on Blockchain

Cloud Infrastructure as a Service (IaaS) Service Level Agreements (SLAs) assessment constitutes the de facto area of interest and applications in the public cloud infrastructure. However, the domination of colossal corporations tends to monopolize the way metrics and Key Performance Indicators (KPIs) are measured and determined, leading to governed environments where the clientele is unable to obtain accurate and unbiased assessment of SLAs. Leaning toward SLA self-assessment, this paper provides a fair SLA consensus approach with innate transparency and privacy by leveraging permissioned blockchains that are equipped with Trusted Execution Environments (TEEs). The SLA assessment intelligence is performed inside enclaved smart contracts isolated from the on-chain entities views. The result constitutes a permissioned blockchain ecosystem where the IaaS and their clientele commonly agree on all the respective SLA monitoring and computation rules beforehand, as defined in any SLA assessment process, while the SLA consensus scheme constantly audits the SLA metrics based on these pre-approved regulations.