The Corporate Responsibility Paradox: A Multi-National Investigation of Business Traveller Attitudes and Their Sustainable Travel Behaviour

The implementation of sustainability practices in the tourism system requires the participation of a variety of actors. While much research has focused on supply-side issues associated with sustainable tourism, there has been less focus on supply-side issues associated with consumer behaviour and business-related travel. This paper addresses the behaviours of this significant market segment. As behavioural change is seen as a key mechanism for achieving emission reduction, this paper focuses on behaviours of business travels from four countries: Canada, Switzerland, Russia and the U.S., using values-attitudes-behaviour (VAB) theory. We employ Principal Components Analysis to reduce the variables down to four factors and related factor scores. Stepwise multiple linear regression was then used to measure causal associations. The findings show how national cultures, demographics and values influence (although at different levels) the sustainable attitudes and behaviour of business travellers. These results have implications for future corporate travel policy. The recent impact of the COVID-19 global pandemic is also addressed.

Accommodating business travellers: The organisation and spaces of serviced apartments in Cape Town, South Africa

In recent years several new forms of lodging have developed as alternatives to the hotel. For business travellers the serviced apartment has emerged as a new phenomenon. Within extant accommodation scholarship the service apartment sector has attracted minimal international attention either from tourism or property researchers. This paper analyses the development and character of service apartments in one of South Africa’s major business tourism destinations, the city of Cape Town. It is disclosed that serviced apartments are clustered around different business nodes in the city and spatially differentiated in terms of serving distinctive business traveller markets.